Is steam giving refunds if your play time is over 2hrs?

[Redzombie04]

I haven't played all weekend. When I do get on the server can't find a match.

Got Last Epoch coming Wednesday and Final Fantasy the week after.

[Gul Bjorn]

try to get a refund, if you're denied, then appeal and give your reasonings.

[Vivianite]

they didnt say they were, so no

[Xandie]

Originally posted by Gul Bjorn:

try to get a refund, if you're denied, then appeal and give your reasonings.

This, if you don't get one, and get denied. Especially if it was waiting in the "queue" during that time.

[Ekis93]

Steam has been pretty fair when it comes to refunding unplayable games in the past. Send in a refund request with the comment "can't play the game because the servers are constantly at capacity".

[Gazz]

Only in rare cases.

Little known fact: You are likely to get ONE no-questions-asked refund on your Steam account. Ever.

[Hunterzzz]

Please try, tell them you couldn't kill one bug.

[Bacon Cat?]

If you haven't played at all because of the servers and are over 2 hours then give it a try.

Originally posted by Vivianite:

they didnt say they were, so no

They don't have to say they are. Valve looks at refunds past 2 hours, it's just not automated.

[Thourq]

Originally posted by Gazz:

Only in rare cases.

Little known fact: You are likely to get ONE no-questions-asked refund on your Steam account. Ever.

I find that if you have a habit of refunding games a lot on steam, they're less willing to give you a refund. But if you don't abuse the system, even if you've exceeded the 2-hour playtime, they'll be willing to hear you out and potentially refund you.

In my case, I haven't had issues having games refunded by steam, but I don't refund games often either.

[Ekis93]

Originally posted by Gazz:

Only in rare cases.

Little known fact: You are likely to get ONE no-questions-asked refund on your Steam account. Ever.

I think they do a quick check of your total bought games vs how often you refund. I've gotten around 5 refunds in total, but in contrast I've bought 500+ games.

[Grunt]

the servers will be fixed not gonna be like this forever

[abal1234567]

Originally posted by Grunt:

the servers will be fixed not gonna be like this forever

how long? another month?

[JaCRO]

Originally posted by Redzombie04:

I haven't played all weekend. When I do get on the server can't find a match.

Got Last Epoch coming Wednesday and Final Fantasy the week after.

You are liable to sue depending what country you live in if you where sold a defective or not working Product.

[Happy Larry]

You should , the game is not playable = its a product you bought which is not working at all.

[Player Zer01]

you can but you may have to go through an appeal esp if you have unlocked steam acheivos.

[Kmc]

Originally posted by Redzombie04:

I haven't played all weekend. When I do get on the server can't find a match.

Got Last Epoch coming Wednesday and Final Fantasy the week after.

Steam is usually pretty decent with it, they refunded me on a game i had 12 hours in.
it just depends on the situation.