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Its an AMD service. It has nothing to do with the game ans if you have Nvidia and Intel it literally won't exist on your computer.
Either way I would suggest going to the support channel and actually posting your full specs including what resolution you are trying to run the game with. A DXDIAG could even be helpful for them to identify the issue. There are tons of variables when it comes to performance and you haven't even posted what your system specs are yet.
Since the last patch, setting the graphics preset to ultra results in 95% GPU usage 30% CPU usage at 40 FPS.
Setting the graphics preset to low results in 95% GPU usage, 30% CPU usage at 40 FPS...
...WHAT!?