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But Pilestedt was obviously wrong about that. Sony's people and producer-pals are self-important jackasses, who will rather lock out players from the game and ban people left and right (like they genuinely attempted to do on this forum, to just use the steam forums as an advertisement venue, masquerading as a user-channel. When that failed, and Valve told them that they were not allowed to ban people or delete content without reason - Baskin moved to her own, private discord-server, where she has maintained an exclusive advertisement-friendly line, by banning anything that doesn't sound like advertisement for the game) - than admitting any fault, or take any kind of criticism for any reason.
I was in a dialogue with Valve over this. And you guys really need to understand that the line Valve drew here was not "you're not censoring anything". It was "we're not giving you exclusive control to ban people for your own private reasons, because that's going to harm our reputation with our customers".
And even that was too much for Baskin (who was, at least, the head of the community team for hd2). They wanted an advertisement channel with the reputation of being a user-forum, and wasn't even willing to cheat on that in the usually unsubtle way that developers of large games do on the steam forums.
It's of course not a coincidence that the community managers who work on hd2 have been on other games that have used this exact same strategy when they have gone too far on the steam-forums (which is really far): just jumping to a private forum, and making that the "official channel". Where, if you ask any question, or say anything that isn't advertisement friendly, you will get banned.