HELLDIVERS™ 2

HELLDIVERS™ 2

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uselessz Feb 26, 2024 @ 1:54pm
2
FIX - CAN'T CONNECT TO LOBBIES OR FRIENDS
I was unable to join lobbies, or friends, or use SOS beacons. For some reason, I could only play solo. I got the error message saying failed to join lobby. My roommate was on the same internet, he had no trouble. So I saw a possible fix on reddit and, thanks god, It worked for me!!!
So I decided to share with you guys having the same problem:
"In Windows file explorer go to Appdata, roaming, arrowhead, helldivers2 delete the user config."

Edit: A friend told me an alternate way to fix the network issue

"Try to set your network card with a forced DNS in the IPv4 protocol section Use 8.8.8.8 as preferred and 8.8.4.4 as alternative DNS Restart your PC and try to get in the game again

To access this go into control panel > Network and Internet > Network and Sharing Centre > Change adapter settings > select your network card which you are using with a right click > select properties > select internet protocol version 4 and press the properties button > you can now set your DNS card settings"
Last edited by uselessz; Feb 27, 2024 @ 8:31am
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Showing 1-15 of 16 comments
Claptrap Feb 26, 2024 @ 1:56pm 
Worked for me, i could not play for 2 days with friends but this fix did it.
Thanks a lot man
Mask1992 Feb 27, 2024 @ 2:27am 
Didn't work for me :(
Mask1992 Feb 27, 2024 @ 2:37am 
Originally posted by Dro:
cant find this anywhere in my files... :( having the same issue
you find it at C:\Users\[Your Username]\AppData\Roaming\Arrowhead\Helldivers2
bl_4u Feb 27, 2024 @ 2:48am 
https://www.reddit.com/r/helldivers2/comments/1audx3y/compilation_of_all_fixes_for_helldivers_2_black/

The 1 reply I see is "None of these worked for me" and it doesn't say it has anything to do with network issues, I take no responsibility for this person's advice.

Compilation of all fixes for Helldivers 2 Black Screen from Reddit and Steam Community

Edit the user_settings.config file: Manually navigate to C:\Users[YourUsername]\AppData\Roaming\Arrowhead\Helldivers2 on your PC. Locate the user_settings.config file and open it with a text editor. Set fullscreen to false and save the changes. Make the user_settings.config file read-only to ensure the game launches in windowed mode.

Delete the user_settings.config file: Navigate to the same directory mentioned above. Locate the user_settings.config file and delete it. Note: This action will reset your game settings to default.

Switch to borderless windowed mode: Before closing the game, switch it to borderless windowed mode. This change can prevent the black screen issue upon the next launch. You can switch back to fullscreen mode once the game has started.
The Rainmaker Mar 6, 2024 @ 8:39pm 
For me opening up CMD, then typing ipconfig /flushdns fixed this issue.
The Seal Mar 11, 2024 @ 12:35am 
This hugely helped with the alternate way!!! I've been having trouble for a few days and that finally fixed it, thank you so much.
Lodunost Mar 29, 2024 @ 2:43pm 
These issues still seem to persist as I can't connect to anyone just play solo. I Have tried everything here but still nothing is working. I might have to reinstall the game again. One issue I see a lot is like when I go and verify the integrity of the game files there is always 1 file messed up and replace. I literally use this computer only for gaming nothing else. This will be my third full reinstall of the game. Kind of lame that you have to do this.
Coinzz Apr 1, 2024 @ 12:39am 
For me it was the usage of a vpn that prevented me to play with my friends
SkinGraft Apr 6, 2024 @ 6:45pm 
did not work at all, all of these other fixes did not work either.
Crivens !! Apr 7, 2024 @ 8:49am 
this game seems to a buggy mess at times
My friend had the same problem, we bought the game and i played well without any problems, we try every single method, file integrity, fix internet issues, open modem ports, but nothing worked, then we notice that he linked his playstation account and i didn't.

we try to unlink following this steps :

https://www.reddit.com/user/Zealousideal-Fee6336/comments/1bri9yd/helldivers_2_unlink_steam_from_psn/

and it worked, unlink the account then close and open again the game.
I don't know why but it's like the game think he is playing at the same time with 2 device on the same id player, like 2 instance in 1. the first one with steam and the second one with a playstation. This is only a theory but it worked fo us.
yosarin Apr 26, 2024 @ 3:03am 
1
I WAS STRUGGLING WITH THIS ISSUE ON MY GAMING COMPUTER. BUT WHEN I BORROWED ANOTHER GAMING COMPUTER AND PLUGGED IT INTO MY HOME INTERNET, I COULD CONNECT. THEN I ENABLED WINDOWS FIREWALL ON THAT COMPUTER THAT TO MY SURPRISE WAS OFF. THEN COULDN'T CONNECT AS DESCRIBED IN THE QUESTION. DISABLED WINDOWS FIREWALL AGAIN, AND WAS ABLE TO CONNECT TO PLAYERS VIA QUICKPLAY AGAIN. HAVE ALSO SUCCESSFULLY CONNECTED VIA STARLINK INTERNET CONNECTION ON THIS COMPUTER WITH WINDOWS FIREWALL DISABLED. I AM IN FAR NORTH QLD AUSTRALIA.
UPDATE: WENT BACK TO MY OWN GAMING COMPUTER. DISABLED AVAST FIREWALL. DISABLED WINDOWS FIREWALLS. WAS ABLE TO CONNECT TO PLAYERS VIA QUICKPLAY ON A STARLINK INTERNET CONNECTION! THEN RE-ENABLED AVAST FIREWALL AND QUICK PLAY CONNECT STILL WORKING! WTF?!?
ANYWAY, HOPE THIS SEQUENCE OF EVENTS HELPS SOMEONE SOMEWHERE!
Nernio May 1, 2024 @ 1:47pm 
Had the same issue, the DNS solution worked for me
Stimgun Main Aug 10, 2024 @ 3:04pm 
Same as the last comment: just had this issue, and for some undemocratic god-forsaken reason, switching DNS to Google's servers (8.8.8.8, 8.8.4.4) worked.
Galagna Sep 20, 2024 @ 12:40am 
Originally posted by yosarin:
I WAS STRUGGLING WITH THIS ISSUE ON MY GAMING COMPUTER. BUT WHEN I BORROWED ANOTHER GAMING COMPUTER AND PLUGGED IT INTO MY HOME INTERNET, I COULD CONNECT. THEN I ENABLED WINDOWS FIREWALL ON THAT COMPUTER THAT TO MY SURPRISE WAS OFF. THEN COULDN'T CONNECT AS DESCRIBED IN THE QUESTION. DISABLED WINDOWS FIREWALL AGAIN, AND WAS ABLE TO CONNECT TO PLAYERS VIA QUICKPLAY AGAIN. HAVE ALSO SUCCESSFULLY CONNECTED VIA STARLINK INTERNET CONNECTION ON THIS COMPUTER WITH WINDOWS FIREWALL DISABLED. I AM IN FAR NORTH QLD AUSTRALIA.
UPDATE: WENT BACK TO MY OWN GAMING COMPUTER. DISABLED AVAST FIREWALL. DISABLED WINDOWS FIREWALLS. WAS ABLE TO CONNECT TO PLAYERS VIA QUICKPLAY ON A STARLINK INTERNET CONNECTION! THEN RE-ENABLED AVAST FIREWALL AND QUICK PLAY CONNECT STILL WORKING! WTF?!?
ANYWAY, HOPE THIS SEQUENCE OF EVENTS HELPS SOMEONE SOMEWHERE!
you didn't have to write in all caps, but what you did worked for me, and i really appreciated it, thank you:steamthumbsup:
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Date Posted: Feb 26, 2024 @ 1:54pm
Posts: 16