HELLDIVERS™ 2

HELLDIVERS™ 2

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14 Minutes, 2 BSOD's, 1 WTF?
My set-up I'm running should have zero issues running this game:

Ryzen 7 7700x
4070 Ti Super
32gb RAM

First run through after the cutscenes in the beginning it began to audio stutter the moment it was transitioning then bam, BSOD and restart.

Open NVIDIA app, lower all settings to low and global illum, off.

Still BSOD' again.

Like wtf? How is this happening?
I've also read of it bricking peoples ssd's?

I really want to play the game but I don't want to put my hardware at risk. How is a game even doing this?
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Showing 31-45 of 110 comments
Katitoff Mar 13, 2024 @ 12:26am 
BSOD in 2024 on win10 or later = something seriously wrong with your hardware, game at the very worst just underlines it.
uSIHitMan Mar 13, 2024 @ 12:28am 
Check ur hw buddy. Its a u thing.
TheAceOfSpodes Mar 13, 2024 @ 12:37am 
Probably driver related BSODs.

Its extremely rare for a game itself to cause a BSOD, they simply don't work on a deep enough level within a modern system to cause the instability. Possibly, although unlikely, is the anti-cheat.

Other option is an overheat. If your cooling system is working fine, you might need to reapply thermal paste to your CPU. Could be just a hot spot over a single core.

So best option I can recommend is either updating (or rolling back if you're up to date) your drivers. 2nd option is use something like HWMonitor to keep an eye on your temps.
I'm getting bsod too
LRonHubbard Mar 13, 2024 @ 6:36am 
Originally posted by Shiroe (cortana):
https://softwarekeep.com/sv-se/blogs/what-is/what-is-ntoskrnl-exe-how-to-fix-it-ntoskrnl-exe

This is what most people seem to get in dump files...
That's the exact kernel it was accessing. It actually corrupted the kernel and that''s where the issues arose.

Tried everything to fix it, only thing that worked was replacing the stick of RAM. And when I say everything I mean reinstalling drivers, trying to changing registry access (but GG changed MY admin user access), unmounting and remounting components, switching component seating spots. The only thing that resolved it was new components and clean install.

Haven't played since replacing, don't have the money to waste right now if my RAM ends up fried again.

I replaced it with Corsair DDR5 5600 mhz 16x2


(the edits were to add extra details regarding the troubleshooting I did)
Last edited by LRonHubbard; Mar 13, 2024 @ 7:09am
LesterAbernathy Mar 13, 2024 @ 5:57pm 
Originally posted by go_djentle:
It works perfectly fine after getting rid of the kernel on onedrive and setting backups to manual. Zero memory issues detected.
[/quote]

Cringed quite a bit throughout this particular post. I'm not sure how all your kernels are belong to OneDrive, but at least setting to manual backups resulted in zero memory issues from Helldivers 2 trying to access external OneDrive kernels...

Jokes and sarcasm aside, it's clear OP is trying and pretty frustrated. I'm pretty good with computers having worked many years in dev/ops for a defense contractor, but I must admit that I've found myself pretty freaking frustrated with random crashes and a couple BSOD's recently. Palworld seems to have started it as that game crashes my entire rig without any blue screen. Now HD2 does the same.

It's great! Sometimes I get app crash dumps, sometimes I get BSOD dumps, most of the time I get nothing...just event viewer informing me I suffered a critical krnl-power issue (no sh!t.)

Brand new ram, 13900k, 4090, win11... all updates, all clean updated drivers. Testing individual components hasn't yielded any issues. PSU tester shows good clean power, took it off the UPS and plugged straight into wall. Set all tuning back to default speeds, timings, etc. Have run those stupid MS tools (SFC & DISM) to no avail. Tried rolling back certain drivers and even stress tested all of my drivers hoping to force a BSOD to find the culprit... nada.

Really finding myself at a loss. Freaking frustrating!!
ImHelping Mar 13, 2024 @ 6:03pm 
Got my first bluescreen "oops something went wrong" during the anticheat startup today. I am honestly surprised it took this long. But at least I don't have any (apparent) lingering ♥♥♥♥♥♥♥♥
Last edited by ImHelping; Mar 13, 2024 @ 6:03pm
Shrimp Deluxe Mar 13, 2024 @ 6:05pm 
Works on my machine
try a fresh windows 10 install? windows 11 screwed a friends pc with bsods. even after downgrading he still had issues. I think its a thing that certain systems just have with win 11 I have heard of and downgrading a windows never goes well haha. I never "free" upgraded out of fear for such happening to me.

Originally posted by LesterAbernathy:

Cringed quite a bit throughout this particular post. I'm not sure how all your kernels are belong to OneDrive, but at least setting to manual backups resulted in zero memory issues from Helldivers 2 trying to access external OneDrive kernels...

Jokes and sarcasm aside, it's clear OP is trying and pretty frustrated. I'm pretty good with computers having worked many years in dev/ops for a defense contractor, but I must admit that I've found myself pretty freaking frustrated with random crashes and a couple BSOD's recently. Palworld seems to have started it as that game crashes my entire rig without any blue screen. Now HD2 does the same.

It's great! Sometimes I get app crash dumps, sometimes I get BSOD dumps, most of the time I get nothing...just event viewer informing me I suffered a critical krnl-power issue (no sh!t.)

Brand new ram, 13900k, 4090, win11... all updates, all clean updated drivers. Testing individual components hasn't yielded any issues. PSU tester shows good clean power, took it off the UPS and plugged straight into wall. Set all tuning back to default speeds, timings, etc. Have run those stupid MS tools (SFC & DISM) to no avail. Tried rolling back certain drivers and even stress tested all of my drivers hoping to force a BSOD to find the culprit... nada.

Really finding myself at a loss. Freaking frustrating!!
IndianaJones Mar 13, 2024 @ 6:23pm 
Originally posted by Getherer:
Originally posted by go_djentle:

here's my mini dump:

bug check string-SYSTEM_SERVICE_EXCEPTION
bug check code-0x0000003b
parameter 1-00000000`c0000005
parameter 2-fffff807`36631bca
P3-ffffe101`d0d29900
P4-00000000`00000000
Caused by driver-ntoskrnl.exe
caused by address-ntoskrnl.exe+417380
file description-NT Kernel & System
product name-Microsoft® Windows® Operating System
company-Microsoft Corporation
file version-10.0.22621.3235 (WinBuild.160101.0800)
processor-x64
crash address-ntoskrnl.exe+417380


Maybe start by literally updating your OS to latest available version?
You're on W10 21h2 which has been EOL since June 2023?

That bsod error is generic, can be caused by drivers or by faulty hardware

Get WhoCrashed! program and run it after next BSOD to see more details about what may have caused it, also check event viewer for more details as well


Not sure from where you got that Windows 10.

He is using Windows 11 almost latest build. The exception is related to null pointer deference. Looks like software bug in kernel or kernel drivers. Update OS and all drivers you can. Since there is no indication what exact source is.


Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Cause

This stop code indicates that executing code had an exception, and the thread that was below it, is a system thread.

This can happen because a NULL pointer dereferenced​ or a random incorrect address was accessed. This in turn can be caused by memory being freed prematurely​, or data structure corruption.
Last edited by IndianaJones; Mar 13, 2024 @ 6:25pm
Silvarsson Mar 13, 2024 @ 6:24pm 
Originally posted by go_djentle:
Originally posted by Heineken:
The game crashes, it most likely is not the caused of BSOD. You might need to T/S some more. It sounds like a faulty hardware..
I literally got a message from the games engine for a crash report after the 1st 2 bsod's. I'm telling you all, it's not faulty hardware. I run diagnostics on my machine nearly every day. I have ran games since this occurred, other games have not caused this issue. I'm not the only person this is happening to either regarding this specific game.

You should get a look at their discord, If I do recall correctly, some people had pc issue because of the anti cheat used.

There are trubleshooting channels. You may find help, or understand the issue if you read it.
LesterAbernathy Mar 13, 2024 @ 6:36pm 
Just because it's bothering me lol I want to help inform anyone who may read through this and get confused. There aren't multiple kernels (as being referenced) on your system, nor would there be one within OneDrive that could possibly be causing any of your issues.

The Windows Kernel (ntoskrnl.exe) is essentially the intermediary between your applications and your hardware. It acts as an arbiter and manages your system's resources to avoid/resolve conflicts when multiple applications are simultaneously making requests for those same resources. It is also responsible for loading your drivers which act as the translator, so to speak, between the software and the hardware. All of these things live within the OS, but the kernel is sort of the nervous system or heart... or something.

Here's a little nugget - it is actually the kernel that throws those BSOD's when it fails to resolve one of those aforementioned conflicts or encounters some other type of unrecoverable error.
Ninefinger Mar 13, 2024 @ 6:40pm 
I am no pro but from what i can tell this is happening from clock timings and machine stability, electronics and frequency can run harmonically and can be tuned with voltages and speeds.

I am soon to build my new machine myself and that is what I am worried about most is my machine stability at its core how harmonious it is running so to speak. For eg overclockers will fine tune their voltages of various things that I am not fully aware of yet but I am learning. And when you are are tuning these voltages you can find sweetspots, these sweetspots for voltages are different for each frequence or speed you arre trying to achieve.

Personally I do not want to overclock and dont feel the need to but I do want to find the most harmonious settings for the midclock or factorey clock of my ram and CPU and GPU speeds and lately people have been complaining alot about the new hardware, Nvida and AMD the new cards and motherboards and cpus are not factory tuned well by default sometimes and people experience these BSOD crashes when playing games that push the limits on the hardware.

What I am suggesting is that you look into your machines stability and there are not a lot of options. Check here https://www.reddit.com/r/overclocking/comments/1ai2pvr/best_benchmark_for_stability/

I will be trying furmark and OCCT to make sure I am doing my part to ensure spreading democracy is not thwarted by mismanaged frequencies and voltages.
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Date Posted: Mar 6, 2024 @ 6:08pm
Posts: 110