Failed to synchronize cloud saves

[KPAH]

Played in 2019, did almost all the achievements. Wanted to go in now and finish it, but Ubisoft doesn't sync my old saves.
Any solutions?

[Ubi-Kubiq]

Hi KPAH,

thanks for reaching out.

I'm sorry to hear that you are experiencing issues with the cloud.

To try and resolve the sync issue, please try the following.

1. Open Ubisoft Connect as administrator, click the menu icon at the top left and go to settings.
2. Untick "Enable cloud save synchronization for supported games"
3. Make backup of savegames - default location C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames
4. Remove the save file from the original folder.
5. Launch game, play till the game makes an autosave or you manually save. This is approximately 5-10 minutes of gameplay
6. Quit game, re-enable cloud saves and launch game again.
7. Select local save when prompted. Saves should be resynced.