Can't purchase the season pass?

[Olav Grey]

I have the base game of Far Cry 5, I think I picked it up on sale a year or so ago, really enjoyed it from what little I played. I'm jumping back in and looking at the DLC there's the Mars pack and the zombies pack and the season pass.

But when I look at the season pass store page, there's no option to buy it, or even a "You already own this" or a "You can't buy this" nothing. Just normal screenshots and trailers, wish-list, ignore, and than description of what it is.

[Ubi-Thrupney]

Hey Olav, thanks for reaching out about this. I understand you are looking to purchase the Season Pass for Far Cry 5. I'm glad to hear you've enjoyed the game so far!

I've reached out to our team internally to see what's happening with the Season Pass, and I'll get back to you as soon as I've got some more info :)

Sorry for the inconvenience, and let me know if you've got any other questions in the meantime!

- Ubisoft Support

[Ubi-Thrupney]

Hey again Olav,

I'm looking into this internally now. To help with that, can you let me know what happens if you view the Steam Store page for the Season Pass on your installed desktop app? Does it differ from the website Store page version?

This information will be helpful in trying to reproduce the issue on our end to see what's happening. Cheers :)

- Ubisoft Support

[P0lyb1an1scher_Alptr@um]

Originally posted by Ubi-Thrupney:

Hey again Olav,

I'm looking into this internally now. To help with that, can you let me know what happens if you view the Steam Store page for the Season Pass on your installed desktop app? Does it differ from the website Store page version?

This information will be helpful in trying to reproduce the issue on our end to see what's happening. Cheers :)

- Ubisoft Support

I looked into both steam app and store page. There isnt a price.

[76561198868149032]

Originally posted by Olav Grey:

I have the base game of Far Cry 5, I think I picked it up on sale a year or so ago, really enjoyed it from what little I played. I'm jumping back in and looking at the DLC there's the Mars pack and the zombies pack and the season pass.

But when I look at the season pass store page, there's no option to buy it, or even a "You already own this" or a "You can't buy this" nothing. Just normal screenshots and trailers, wish-list, ignore, and than description of what it is.

Hey,

Just to make sure, do you definitely own the game on Steam, or did you get a Ubisoft Connect version?

- Ubisoft Support

[-=SOF=-WID99]

Originally posted by UbiFroggard:

Originally posted by Olav Grey:

I have the base game of Far Cry 5, I think I picked it up on sale a year or so ago, really enjoyed it from what little I played. I'm jumping back in and looking at the DLC there's the Mars pack and the zombies pack and the season pass.

But when I look at the season pass store page, there's no option to buy it, or even a "You already own this" or a "You can't buy this" nothing. Just normal screenshots and trailers, wish-list, ignore, and than description of what it is.

Hey,

Just to make sure, do you definitely own the game on Steam, or did you get a Ubisoft Connect version?

- Ubisoft Support

the steam store page here ...... even in off line mode shows the far cry 5 SEASON PASS

as

N/A

but you can buy the individual elements of it for more cash then what the season pass should cost ..vs a ubi only copy and add to cart

might have to do with the free far cry 3 deluxe game , which was included in the Far cry 5 season pass?... as yes that game is set to be decommissioned Sept 1 2022 >?

https://www.ubisoft.com/en-gb/help/gameplay/article/about-far-cry-3-far-cry-5-season-pass-version/000063454

and no you can not buy the far cry 5 season pass or its individual elements on UBI store and use it with a steam copy

so yea somebody goofed .. ?

and you also can no longer buy far cry 3 deluxe on STEAM in its store or even at the UBI shop ..go look for yourself FROGGERED

[Ubi-Thrupney]

Heya folks, thanks for these further insights!

I've added everything to my earlier report to help us look into this. It does indeed seem unusual that the Season Pass isn't available. I'll report back as soon as I've got some more info.

Cheers :) Let me know if there's any questions in the meantime.

- Ubisoft Support

[Kidm0bius]

Originally posted by Ubi-Thrupney:

Heya folks, thanks for these further insights!

I've added everything to my earlier report to help us look into this. It does indeed seem unusual that the Season Pass isn't available. I'll report back as soon as I've got some more info.

Cheers :) Let me know if there's any questions in the meantime.

- Ubisoft Support

so this is still an issue i see. says N/A for me as well.

[Kidm0bius]

sad part is that its shady that some how people cant buy season pass during this sale.

[76561199205081135]

Hi Kidm0bius !

I've taken note of your feedback regarding the Far Cry 5 Season Pass.

As soon as new information is available, we'll report back in this thread.

Don't hesitate to reach out if you have questions, or for any other Issue !


- Ubisoft Support

[Mr. Zoio]

Originally posted by -=SOF=-WID99:

Originally posted by UbiFroggard:

Hey,

Just to make sure, do you definitely own the game on Steam, or did you get a Ubisoft Connect version?

- Ubisoft Support

the steam store page here ...... even in off line mode shows the far cry 5 SEASON PASS

as

N/A

but you can buy the individual elements of it for more cash then what the season pass should cost ..vs a ubi only copy and add to cart

might have to do with the free far cry 3 deluxe game , which was included in the Far cry 5 season pass?... as yes that game is set to be decommissioned Sept 1 2022 >?

https://www.ubisoft.com/en-gb/help/gameplay/article/about-far-cry-3-far-cry-5-season-pass-version/000063454

and no you can not buy the far cry 5 season pass or its individual elements on UBI store and use it with a steam copy

so yea somebody goofed .. ?

and you also can no longer buy far cry 3 deluxe on STEAM in its store or even at the UBI shop ..go look for yourself FROGGERED

This is what is really happening! in my opinion!

I'm waiting for an update here too.

[76561198885856812]

Hello Mr. Zoio,

Thank you for the update!

I can see that this issue has been reported and as soon as we have more details to share, we will let everyone know.

Thank you for your patience and if you have any additional questions, please let us know.

- Ubisoft Support

[Mizukichi]

I can't purchase the season pass too :( Please, fix it :(

[76561198885856812]

Hello Mizukichi,

Thanks for reaching out!

This issue has been already reported to the responsible team and it's currently being looked into.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

- Ubisoft Support

[Mizukichi]

Far Cry 5 Season pass and Gold Edition

Hello, dear Far Cry support. Still not avaible Season pass and Far Cry 5 Gold edition. When you plan to fix this?

[76561199205081135]

Originally posted by Mizukichi:

Far Cry 5 Season pass and Gold Edition

Hello, dear Far Cry support. Still not avaible Season pass and Far Cry 5 Gold edition. When you plan to fix this? :sfsad:

Hi !

I've taken note of your question about the Season Pass and the Gold Edition.

Your message has been merged into this thread, in order to gather all reports in one place.

The problem has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out !


- Ubisoft Support