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Would you be able to upload an image showing what happens when you try to unlock the safe / when you get close to the safe?
-Ubisoft Support
Screenshot and video as promised;
https://imgur.com/a/Xb5sqli
https://youtu.be/vUJ3If_oIBc
Could you also check your keybinding settings in the options menu and double check that there is a key bound to open / pick locks. If you could also send an image showing the keybindings that would be great.
-Ubisoft Support
Hey there MeltDown,
Are you still having this issue in-game?
If so, could you please try verifying the game's files[ubi.li]?
If there's no change, as above please could you ensure your keybinds allow for lockpicking and provide a screenshot?
Thank you!
- Ubisoft Support