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If you're still on Windows 7, you may need to resort to installing older Uplay clients, which isn't supported.
Hi Steve64b,
I have
Windows 11 - 64 bit,
AMd ryzen 7 5700U,
16 cpus,
directx 12
over 5000 MB available
memory - 16 gb
just to let you know, I started playing the game a couple of weeks back. I must have played for about 2 hours or so. When I tried it last time, I was facing the issue as mentioned.