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You have to go through Uplay no matter where you picked up the game, so just get on your Uplay account and check it out.
i do not know if it was resolved
https://forums.ubisoft.com/showthread.php/2232218-far-cry5-season-pass-not-activated
and yes your always better off with buying a uplay only copy direct thru Uplay for ubisoft games .. as you can use uplay points for a discount , and have less issues with DLC or added content
and i bought New dawn the same way as well as picked up a uplay only copy for far cry 4 gold for really cheap when it was on sale on Uplay and used Uplay points to get another 20 % off
i do not use or need epic games launcher on my PC ..i'm happy with buying my Uplay games via Uplay
my steam ones via steam
and my ea ones on origin
and other older games via my gog account
if you buy a ubi game always get a uplay only copy as it'll be less drm too ..as you only need the uplay launcher to load and run your game
just make sure you always .. ALWAYS write down the e mail and password you use for creating any online account .. and you'll be fine ..and never use the same password across your other accounts
far cry 3 , 4 primal , far cry 5 and new dawn i have on Uplay
and yes i do own far cry 4 on steam with over 1200 hours logged into it playing it on steam with custom maps and just the SP game ..and far cry 3 on steam too , and blood dragon
as well as many other ubi games i bought direct from the uplay launcher , and yep used the play points or green man discount on every one . (other then my DVD copies that i got at computer shows back in the day ..when they shipped )
i also attended e 3 2017 and got to try far cry 5 , before anyone else got to see it ,as part of the Ubisoft Star Player program. ( was a nice free trip to LA for a week where i met many far cry map makers and the dev teams )
https://far-cry.ubisoft.com/farcry5/en-us/news/152-292513-16/far-cry-star-players/
all from just trying to help other users with tech issues on the forums .
so yea , you can say me ...and far cry games go way back ...
buy a uplay only copy for best results ...