HELP! Is it normal to be unable to save at a certain point?

[Roland]

So I have the game via Uplay, and I'm absolutely loving it, but I'm at a part that the game seems to have disabled saving, and I can't tell if it's a bug or just this part of the game.
Minor Spoilers ahead:
I've seen the first cutscene with Faith and The Leap Of Faith scene where you jump off the statue, but now Faith keeps appearing nearby randomly and giving me the option to interact with her but when I do nothing happens. At one point a "civ" spawned just outside map boundaries and I interacted to liberate them and well, you probably know who it was. So a loading screen comes up immediately afterwards and the next thing I know I'm back at this one garage and none of my weapon changes or anything stuck.
I've been stuck like this for a couple days now and the only time it actually seems to have saved (based on inventory changes) is when I got a new specialist (the flame thrower dude).
The menu option to save is missing and fast travel is unavailable.
Is this normal because of Faith?
(If so, please limit spoilers in your response. A mild hint wouldn't go unappreciated though)
Or did that time I accidentally activated that cutscenes out of bounds break my game?

[Orion]

i have no idea, sorry. your game should only grey out the save option if youre currently in a mission or you're liberating an outpost. check to see if you have an active objective in your journal.

[Roland]

Originally posted by ✮Orion✮:

i have no idea, sorry. your game should only grey out the save option if youre currently in a mission or you're liberating an outpost. check to see if you have an active objective in your journal.

I'm uncertain how to answer that question exactly so here's a screenshot of my Journal and also I just noticed I cannot press Track on anything:
https://steamcommunity.com/sharedfiles/filedetails/?id=1704975362
Oh and the Save option isn't "greyed out", it's missing. Like it's no longer on the list at all. I think that's normal though, as I've noticed it disappear and reappear during/after certain missions. But as best I can tell, I'm not in a mission...
So if it's supposed to be greyed out instead, I may have deeper issues.......

[Roland]

I'm starting to think I should have started this discussion in the Support section after all...
Here's screenshots of my pause menu and where it loads me to every time I die or load the game.
https://steamcommunity.com/sharedfiles/filedetails/?id=1704986647
https://steamcommunity.com/sharedfiles/filedetails/?id=1704986545
I've even liberated Outposts and found stashes and it just puts me back to this point and undoes it all. Before I did Burn Baby Burn it would put me back in front of this one garage over and over again.

[Orion]

I think i see whats happened, the mission selected i'm pretty sure is one where you're in like, faiths trippy green bliss land with her but obviously you're not where you're meant to be. unless you can revert your save or quit the mission, i think you might be f*cked.

[Roland]

Originally posted by ✮Orion✮:

I think i see whats happened, the mission selected i'm pretty sure is one where you're in like, faiths trippy green bliss land with her but obviously you're not where you're meant to be. unless you can revert your save or quit the mission, i think you might be f*cked.

This is actually exactly what I think happened.
I interacted with her and she tried to transport me there but at the same time that out of bounds thing put me back to my last save point.
I've managed to complete a couple more missions in the area, but it's only saving when I complete them. I'm hoping that by using them as checkpoints maybe I can complete the region and free myself from this hell, but I dunno if it'll be worth the effort, as after being more precise in my Google search I found some people have this happen well into the next area.
I'm torn between starting over and soldiering through if I can't fix this...

[Orion]

wish i could help you more my dude, let us know if it works or not

[Cokester]

i think thats normal it make sence


if your in a middle of a capture and you cant save its maybe how it is

dont stress to much about it as long your save dosent leave you like karen your fine

Edit: oh one more thing: you cant escape a capture no matter how many times you try
the only way i see to escape it is by as soon you hear that there bound to capture you just fast travel to a liberated religon and your good to go

[Roland]

Originally posted by Sir.cokester:

i think thats normal it make sence


if your in a middle of a capture and you cant save its maybe how it is

dont stress to much about it as long your save dosent leave you like karen your fine

Edit: oh one more thing: you cant escape a capture no matter how many times you try
the only way i see to escape it is by as soon you hear that there bound to capture you just fast travel to a liberated religon and your good to go

If I'm in the middle of a capture, this is the longest capture ever, as I took a couple hours earlier after posting this and completed 4 more side missions and a Story mission (I now have the region to rank 2)
Missions are still the only way I can save...
I contacted Ubi about it. It'll be a few days before I hear back at least

[Saint.Million]

You can't manually save during missions. It is not greyed out, there just isn't a 'save' option in the menu except for outside of missions.

It's really that simple.

[Roland]

Originally posted by Crumpocalypse:

You can't manually save during missions. It is not greyed out, there just isn't a 'save' option in the menu except for outside of missions.

It's really that simple.

Really Crumpocalypse? Is it that simple now?
You should re-read everything here bub. I already said completing missions is the ONLY way I can save. I can't even save even when I'm not in a mission and the screenshot of me in-game shows me completing a mission, I'm clearly not in one. Also the screenshot of my pause menu shows I'm not in a mission because there's no Quit Mission option.

[ṾEN0M]

Unlike some games, such as Crysis 3 you can't save in the same way to build up save games and go back to re-play that particular point or mission. Nor can you save at a particular point in a fire fight. If you get killed during one it will simply take you back to the point where you started it.The game seems to run an autosave up to the point you are at in the game and have reached a save point.

When I had some tech difficulties the first time around I cleared out all the game files, including the 4311 save game file in Ubisoft. The size of that file was tiny by comparison to Crysis 3 or other games. I think that means that the 4311 savegame file is therefore just a file code to take you back to the last point when you shut down the game.

However, when you've completed the game in total it does let you re-set all cult outposts to "hostile" so you can replay those under the "taskmaster" option.

If anyone knows differently, please do tell, as it's kind of annoying in some ways.

[Poppi !!]

Have you tried a game file verification Roland ? First standard step in " glitch " troubleshooting. A simple system reboot never hurts either.

[Roland]

Originally posted by ṾEN0M:

Unlike some games, such as Crysis 3 you can't save in the same way to build up save games and go back to re-play that particular point or mission. Nor can you save at a particular point in a fire fight. If you get killed during one it will simply take you back to the point where you started it.The game seems to run an autosave up to the point you are at in the game and have reached a save point.

When I had some tech difficulties the first time around I cleared out all the game files, including the 4311 save game file in Ubisoft. The size of that file was tiny by comparison to Crysis 3 or other games. I think that means that the 4311 savegame file is therefore just a file code to take you back to the last point when you shut down the game.

However, when you've completed the game in total it does let you re-set all cult outposts to "hostile" so you can replay those under the "taskmaster" option.

If anyone knows differently, please do tell, as it's kind of annoying in some ways.

Are half these people not reading what's actually going on?
I'm not trying to "build up saves" or anything, I can't save or fast travel the way I normally could.

Where are you even seeing this 4311 file?
My save games folder has 1.save and 2.save. Both get updated when I complete a side mission, and from what I can see from refreshing the folder while playing, that's the only time those files change.

I'm doubting it's going to do anything, as I'm pretty sure it's because I "died" (out of bounds-ed?) while I was supposed to be going to the Bliss realm and now that Quest is stuck, as me and Orion concluded earlier, but I'll back it up and give it a go.

Oh and IIRC, you can use Outpost Master any time. (Or at least I remember that being the case in FC4, but it's also been a couple years and this is a different game)

Originally posted by _Stanley_:

Have you tried a game file verification Roland ? First standard step in " glitch " troubleshooting. A simple system reboot never hurts either.

LOL I haven't restarted my computer since I got the game, and given that it IS saving, that's not gonna do anything (most of the time when a thing says it needs the computer to restart, it's just starting a service at launch or re-reading the registry. Often if you can manuallly start the service, in instances where it is a service the program needs, you can skip the restart. Neither of those things would fix the manual save or the fast travel)
BUT I could try verifying the files even though corruption or deletion is unlikely since it's on it's own hard drive, which hadn't been powered down... WTH I'll even throw a restart in there cuz why not right? What's a minute and a half of my life when Ubi is gonna take days to respond anyway...

[ṾEN0M]

Originally posted by Roland:

Originally posted by ṾEN0M:

Unlike some games, such as Crysis 3 you can't save in the same way to build up save games and go back to re-play that particular point or mission. Nor can you save at a particular point in a fire fight. If you get killed during one it will simply take you back to the point where you started it.The game seems to run an autosave up to the point you are at in the game and have reached a save point.

When I had some tech difficulties the first time around I cleared out all the game files, including the 4311 save game file in Ubisoft. The size of that file was tiny by comparison to Crysis 3 or other games. I think that means that the 4311 savegame file is therefore just a file code to take you back to the last point when you shut down the game.

However, when you've completed the game in total it does let you re-set all cult outposts to "hostile" so you can replay those under the "taskmaster" option.

If anyone knows differently, please do tell, as it's kind of annoying in some ways.

Are half these people not reading what's actually going on?
I'm not trying to "build up saves" or anything, I can't save or fast travel the way I normally could.

Where are you even seeing this 4311 file?
My save games folder has 1.save and 2.save. Both get updated when I complete a side mission, and from what I can see from refreshing the folder while playing, that's the only time those files change.

I'm doubting it's going to do anything, as I'm pretty sure it's because I "died" (out of bounds-ed?) while I was supposed to be going to the Bliss realm and now that Quest is stuck, as me and Orion concluded earlier, but I'll back it up and give it a go.

Oh and IIRC, you can use Outpost Master any time. (Or at least I remember that being the case in FC4, but it's also been a couple years and this is a different game)

Originally posted by _Stanley_:

Have you tried a game file verification Roland ? First standard step in " glitch " troubleshooting. A simple system reboot never hurts either.

LOL I haven't restarted my computer since I got the game, and given that it IS saving, that's not gonna do anything (most of the time when a thing says it needs the computer to restart, it's just starting a service at launch or re-reading the registry. Often if you can manuallly start the service, in instances where it is a service the program needs, you can skip the restart. Neither of those things would fix the manual save or the fast travel)
BUT I could try verifying the files even though corruption or deletion is unlikely since it's on it's own hard drive, which hadn't been powered down... WTH I'll even throw a restart in there cuz why not right? What's a minute and a half of my life when Ubi is gonna take days to respond anyway...

Sorry Roland, I must have misinterpreted what you were saying.

Firstly, yes you can do the "taskmaster" option in FC4 at any time. However, I think it only comes up at the end of FC5, after the final scenes. Will look again later.

On the other matter, the 4311 file is the savegame file for FC5. It's in My Computer > x86 files location under Ubisoft, click on that to open and you should see the 4311 file there. If you've played FC4 or FC3 before you may also see the other coded files 46 & 856 for those, but 4311 is FC5.

The 4311 file is only about (I think) 4-500 KB in size, which is tiny and to me seems to be nothing more than a rolling line of code which benchmarks where the game last saved itself. It seems to me if the code got corrupted at some point, it may have just set up a loop which returns you to that point every time, but won't (perhaps) let you pass it.

I had a similar problem on the first pass through FC5, but with the entire loot/buy/ammo/inventory screen system which failed. In the end I had to complete the last third of the game only being able to scavenge ammo.

I talked to Ubisoft about 5 times on this and although we never got to the bottom of it, we both agreed it was a corrupted file or line of code, probably in the savegame file itself. However, I don't think running the Steam file verification may sort it. I tried that and it didn't.

I suggest you talk to Ubisoft to see if deleting the current 4311 file might resolve it (but don't do that unless they tell you to) or if there is a way of rolling the game back to a previous waypoint, like going back to a "restore" point for other things on your machine. Again, not sure if you can do that.

In the end I completely deleted the whole game, including the 4311 file and cloud saves and started all over again, having finished it once. On the second pass everything is now working as it should.

Hope this may be helpful - good luck.

[Roland]

Originally posted by ṾEN0M:

Originally posted by Roland:

Are half these people not reading what's actually going on?
I'm not trying to "build up saves" or anything, I can't save or fast travel the way I normally could.

Where are you even seeing this 4311 file?
My save games folder has 1.save and 2.save. Both get updated when I complete a side mission, and from what I can see from refreshing the folder while playing, that's the only time those files change.

I'm doubting it's going to do anything, as I'm pretty sure it's because I "died" (out of bounds-ed?) while I was supposed to be going to the Bliss realm and now that Quest is stuck, as me and Orion concluded earlier, but I'll back it up and give it a go.

Oh and IIRC, you can use Outpost Master any time. (Or at least I remember that being the case in FC4, but it's also been a couple years and this is a different game)


LOL I haven't restarted my computer since I got the game, and given that it IS saving, that's not gonna do anything (most of the time when a thing says it needs the computer to restart, it's just starting a service at launch or re-reading the registry. Often if you can manuallly start the service, in instances where it is a service the program needs, you can skip the restart. Neither of those things would fix the manual save or the fast travel)
BUT I could try verifying the files even though corruption or deletion is unlikely since it's on it's own hard drive, which hadn't been powered down... WTH I'll even throw a restart in there cuz why not right? What's a minute and a half of my life when Ubi is gonna take days to respond anyway...

Sorry Roland, I must have misinterpreted what you were saying.

Firstly, yes you can do the "taskmaster" option in FC4 at any time. However, I think it only comes up at the end of FC5, after the final scenes. Will look again later.

On the other matter, the 4311 file is the savegame file for FC5. It's in My Computer > x86 files location under Ubisoft, click on that to open and you should see the 4311 file there. If you've played FC4 or FC3 before you may also see the other coded files 46 & 856 for those, but 4311 is FC5.

The 4311 file is only about (I think) 4-500 KB in size, which is tiny and to me seems to be nothing more than a rolling line of code which benchmarks where the game last saved itself. It seems to me if the code got corrupted at some point, it may have just set up a loop which returns you to that point every time, but won't (perhaps) let you pass it.

I had a similar problem on the first pass through FC5, but with the entire loot/buy/ammo/inventory screen system which failed. In the end I had to complete the last third of the game only being able to scavenge ammo.

I talked to Ubisoft about 5 times on this and although we never got to the bottom of it, we both agreed it was a corrupted file or line of code, probably in the savegame file itself. However, I don't think running the Steam file verification may sort it. I tried that and it didn't.

I suggest you talk to Ubisoft to see if deleting the current 4311 file might resolve it (but don't do that unless they tell you to) or if there is a way of rolling the game back to a previous waypoint, like going back to a "restore" point for other things on your machine. Again, not sure if you can do that.

In the end I completely deleted the whole game, including the 4311 file and cloud saves and started all over again, having finished it once. On the second pass everything is now working as it should.

Hope this may be helpful - good luck.

Can you give me the exact path of your 4311 file?
The best way to do this would be to right-click on the file and go to properties and highlight the location entry and copy and paste it.
I don't see it in any of my folders and I'm wondering if it's because my games are on a separate hard drive from my launcher.
I'm assuming it's present even when the game is closed and it isn't just a temp file?
Also what exactly happens when it is deleted, as I'm wondering if I back it up first, if it can be restored.
I wanna try and save 30 or so hours of my gameplay time, but if I can help solve a problem a very small number of players are having, I'd be willing to risk it. I just need as much information as possible beforehand.

Also if a mod sees this, can we have this moved to the Support section?
We've definitely reached that point lol