Missing Gold Edition Content?

[Sizzurp_Yeet]

Anyone else have this problem? Or does anyone know a fix to it?

[Scarecrow]

Same

[Sizzurp_Yeet]

Originally posted by Scarecrow:

Same

my sniper has showed up now..idk why

[Mothman]

I have not received content as well.

[RageMojo]

Its all in the store. The first island is a tutorial. After you enter one of the main zones, its all in the store at the bottom of the pages, scroll down.

[NordStrike]

You have to complete the mission "The Resistance" first, and then the MBP sniper rifle will be available in all the gun shops. Ubisoft has put up a nice FAQ at "I can't find my bonus content" [support.ubi.com].

[Big Smoke]

Jeffrey C (3/28/2018, 2:30:32 AM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.

Jeffrey C (3/28/2018, 2:31:01 AM): Try unistalling and reinstalling the game jake

Me (3/28/2018, 2:31:13 AM): Already have via the forums

Me (3/28/2018, 2:31:32 AM): Missing Pre-order & Day 1 rifle

Jeffrey C (3/28/2018, 2:31:57 AM): how far have you gotten into the game?

Me (3/28/2018, 2:32:09 AM): few hours

Jeffrey C (3/28/2018, 2:32:33 AM): have you completed the tutorial and liberated the first island?

Me (3/28/2018, 2:32:37 AM): yes

Jeffrey C (3/28/2018, 2:33:00 AM): and when you check your inventory the items are not showing correct

Me (3/28/2018, 2:33:21 AM): i ordered the gold edition, deluxe items show but not gold

Me (3/28/2018, 2:33:48 AM): steam says in my library i ordered ww gold preorder, season pass & deluxe

Me (3/28/2018, 2:36:05 AM): and ive checked the store. the rifle is locked and not gold. and the deluxe stuff
shows up but nothing with the prepper

Jeffrey C (3/28/2018, 2:37:28 AM): OK i'll have to have a request sent up for you, we have been having that
issue today and usually the uninstall/reinstall works

Me (3/28/2018, 2:37:52 AM): Ive tried it.. after waiting hours for it to reinstall

Me (3/28/2018, 2:38:17 AM): u guys giving out credits to those who didnt recieve there preorders

Jeffrey C (3/28/2018, 2:38:55 AM): I know you have tried it thats why I'm having a request sent up for you, no
we are not giving out credits as we have been working on a solution to the issue

Me (3/28/2018, 2:39:32 AM): i understand that but thats not my fault. i paid for something advertised as day1 items... 

Me (3/28/2018, 2:39:58 AM): even a credit in silver bars would be fair. 

Jeffrey C (3/28/2018, 2:40:30 AM): I understand and apologize for the inconvenience, we are working toward a solution to the issue and you will still receive your pre order bonus

Me (3/28/2018, 2:40:52 AM): but not on the date advertised..

Me (3/28/2018, 2:41:10 AM): which thousands of people ordered it for. 

Me (3/28/2018, 2:41:43 AM): so how long do i have to wait. 

Jeffrey C (3/28/2018, 2:43:28 AM): You're still going to get those bonuses that you did pay for we are working on a fix for the issue,other people are having a similar issue it is a issue we want to fix for you guys as soon soon as possible, we do not have an estimate were waiting on the specialist team to have the issue resolved

Me (3/28/2018, 2:44:06 AM): :disappointed:

Me (3/28/2018, 2:44:26 AM): Whats My Ticket #

Jeffrey C (3/28/2018, 2:44:58 AM): I do apologies again jake we will have an update soon. your ticket number is 06095712

Me (3/28/2018, 2:45:31 AM): :thumbsup:

[AUD10F1L3]

Originally posted by HookahJake:

Jeffrey C (3/28/2018, 2:30:32 AM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.

Jeffrey C (3/28/2018, 2:31:01 AM): Try unistalling and reinstalling the game jake

Me (3/28/2018, 2:31:13 AM): Already have via the forums

Me (3/28/2018, 2:31:32 AM): Missing Pre-order & Day 1 rifle

Jeffrey C (3/28/2018, 2:31:57 AM): how far have you gotten into the game?

Me (3/28/2018, 2:32:09 AM): few hours

Jeffrey C (3/28/2018, 2:32:33 AM): have you completed the tutorial and liberated the first island?

Me (3/28/2018, 2:32:37 AM): yes

Jeffrey C (3/28/2018, 2:33:00 AM): and when you check your inventory the items are not showing correct

Me (3/28/2018, 2:33:21 AM): i ordered the gold edition, deluxe items show but not gold

Me (3/28/2018, 2:33:48 AM): steam says in my library i ordered ww gold preorder, season pass & deluxe

Me (3/28/2018, 2:36:05 AM): and ive checked the store. the rifle is locked and not gold. and the deluxe stuff
shows up but nothing with the prepper

Jeffrey C (3/28/2018, 2:37:28 AM): OK i'll have to have a request sent up for you, we have been having that
issue today and usually the uninstall/reinstall works

Me (3/28/2018, 2:37:52 AM): Ive tried it.. after waiting hours for it to reinstall

Me (3/28/2018, 2:38:17 AM): u guys giving out credits to those who didnt recieve there preorders

Jeffrey C (3/28/2018, 2:38:55 AM): I know you have tried it thats why I'm having a request sent up for you, no
we are not giving out credits as we have been working on a solution to the issue

Me (3/28/2018, 2:39:32 AM): i understand that but thats not my fault. i paid for something advertised as day1 items... 

Me (3/28/2018, 2:39:58 AM): even a credit in silver bars would be fair. 

Jeffrey C (3/28/2018, 2:40:30 AM): I understand and apologize for the inconvenience, we are working toward a solution to the issue and you will still receive your pre order bonus

Me (3/28/2018, 2:40:52 AM): but not on the date advertised..

Me (3/28/2018, 2:41:10 AM): which thousands of people ordered it for. 

Me (3/28/2018, 2:41:43 AM): so how long do i have to wait. 

Jeffrey C (3/28/2018, 2:43:28 AM): You're still going to get those bonuses that you did pay for we are working on a fix for the issue,other people are having a similar issue it is a issue we want to fix for you guys as soon soon as possible, we do not have an estimate were waiting on the specialist team to have the issue resolved

Me (3/28/2018, 2:44:06 AM): :disappointed:

Me (3/28/2018, 2:44:26 AM): Whats My Ticket #

Jeffrey C (3/28/2018, 2:44:58 AM): I do apologies again jake we will have an update soon. your ticket number is 06095712

Me (3/28/2018, 2:45:31 AM): :thumbsup:

after everything you said, all you did was ♥♥♥♥♥ and moan like a child. yes everyone ordered it day one, but since it was a highly wanted game the servers couldnt keep up. standard thing that happens all the time. learn what patience is