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Edit: I also haven't seen any of the preorder stuff in game yet. This is probably a symptom of the same issue... Hopefully anyway.
I logged into this site (don't worry, it's still the ubisoft site)
https://far-cry-arcade.ubi.com/en-gb/ps4/home
instead of the main one. Then I restarted Uplay and I have it unlocked now.
Welcome to Far Cry Arcade !
Thank you for registering to the Far Cry® Arcade web browser.
As a reward, you have unlocked an exclusive Ubisoft Club badge and an in-game weapon skin.
No, https://far-cry.ubisoft.com/game/en-ca/far-cry-arcade/
Yes, https://far-cry-arcade.ubi.com/en-gb/ps4/home