I have an issue, game breaking crash after intro when trying to change outfit in bunker after carchase

[Jarl]

I have replayed the intro multiple times and everytime I try to change clothing in the bunker after being fished out of the water the game crashes, and when I reload I spawn outside the bunker and cannot enter it as the door is closed, I have tried reinstalling as well.
Anyone have any fixes for this? And yes I am a technobarbarian running AMD of that has anything to do with it

[ṾEN0M]

What GPU are you using? I had exactly that problem on my first run through because my original GPU was past it and not up to this game. It was pointed out by another who posted in reply as a known issue. After upgrading the GPU I had no problems on all other runs through, right up to NG+ INF Also, I assume the rest of your system is up to spec. Might help to know that

[Jarl]

Oh yes, I could play the game just fine at medium graphics with only the odd lower fps during intense moments, it's when I finish the intro and I am fished out of the river after the car chase with that stupid fed, when I wake up after the cut scene the mission is to change the outfit, when I interact with the closet the game crashes, when I restart I spawn outside the bunker with the door locked unable to get inside it to progress or interact with the closet to change outfits and progress.

[ṾEN0M]

Yes, that's exactly what happened to me. It was the Graphics card. As soon as I changed that it all went back to normal. What card are you running? There was a known crash fault that happened at that point because of certain cards not being capable enough. It's difficult to know what to suggest unless you say what your system is.
You should have not less than 4GB of VRAM on your GPU, but I would honestly suggest 8GB as standard. However, this depends on many other things. What are you running an i5 or i7? How much RAM are you running? Etc.
My system is an i7 with 16GB of Corsair Vengeance RAM and a Radeon RX580 GPU with 8 GB VRAM. that plays faultlessly at the highest settings.
What have you got?

[-=SOF=-WID99]

again the OP has not shared what specific hard ware he is trying to use ..that may help us figure out his problem

so ???

Driver version and video card type ? operating system ? Cpu type ? Memory installed ? software installed ?


please do the following if your posting about an issue with a game crashing or not starting,
post your FULL Steam System info .. this helps ... as no one can say what your problem may be until we know all of whats involved.. on YOUR system , we would only be guessing ....Ok ?

now look up top in steam look for where it says Help (right above the word LIBRARY) .
(you will need to exit big picture mode if you have it active in Steam) .
click on that (it will open a drop down menu) .
then clik system information .
let that load , only takes a few seconds at most ..
once that loads with your system information .
(this will LIST all your hardware and driver info.. its totally safe to post as no one can steal it .. its unique to only your PC build).

right clik on that window.
then select all .

then right clik again select copy (Ctrl + C).

then when you post back (Ctrl + V to paste) .

it will look like this as this is my system info file as an example ...


Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3792 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1060 6GB
DirectX Driver Name: nvldumd.dll
Driver Version: 23.21.13.8871
DirectX Driver Version: 23.21.13.8871
Driver Date: 12 15 2017
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 6GB
VendorID: 0x10de
DeviceID: 0x1c03
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.08" x 11.30" (23.03" diag)
51.0cm x 28.7cm (58.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6143 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek High Definiti

Memory:
RAM: 16323 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 2383973 Mb
Largest Free Hard Disk Block: 1134638 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
VR Headset: None detected

[Jarl]

Guys, the game runs fine on medium, it crashes specifically when it comes to the closet clothing change in the bunker.
Let me repeat, THE GAME RUNS FINE UP UNTIL THIS POINT!

[-=SOF=-WID99]

and let me repeat .. if your GPU is under spec ..there is your issue ..PERIOD .


sorry not gonna play ring around the rosy with ya .. if you have an older AMD vid card thats likely your issue

post your exact system specs .. or contact Ubi Support

remember older AMD vid chips , many of them no longer have updated driver support at all .. it ended in 2015 with version 15.1 , and sorry these cards will not run the game properly and yea its gonna crash ..

see
https://betanews.com/2015/11/24/amd-kills-gpu/

see also https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting/

if you still have an issue please contact Ubisoft Support Directly

you can do so from that above page .. or here
https://twitter.com/UbisoftSupport
https://www.facebook.com/UbisoftSupport
and the main site Support Site here
https://support.ubi.com

and remember this game has a minimum spec FOR A REASON
System Requirements

Minimum configuration:

Operating System: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only)
Processor: Intel Core i5 2400 @ 3.1 GHz, AMD FX 6300 @ 3.5 GHz
RAM: 8GB
Video card: NVIDIA GeForce GTX 670 (2GB) or AMD Radeon R9 270 (2GB) or better
Resolution: 720p
Video Preset: Low

DirectX: DirectX June2010 Redistributable
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive: 30 GB available space
Peripherals: Windows-compatible keyboard, mouse, headset

Recommended configuration:

Operating System: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only)
Processor: Intel Core i7-4770 @ 3.4 GHz, AMD Ryzen 5 1600 @ 3.2 GHz
RAM: 8GB
Video card: NVIDIA GeForce GTX 970 (4GB) or AMD Radeon R9 290X (4GB) or better
Resolution: 1080p
Video Preset: High

DirectX: DirectX June2010 Redistributable
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive: 30 GB available space
Peripherals: Windows-compatible keyboard, mouse, headset

4K 30FPS configuration:

Operating System: Windows 10 (64bit versions only)
Processor: Intel Core i7-6700 @ 3.4 GHz or AMD Ryzen 5 1600X @ 3.6 GHz or equivalent
RAM: 16GB
Video card: NVIDIA GeForce GTX 1070 (8GB) or AMD RX Vega 56 (8GB) or better
Resolution: 2160p
Video Preset: High

DirectX: DirectX June2010 Redistributable
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive: 30 GB available space
Peripherals: Windows-compatible keyboard, mouse, headset

4K 60FPS configuration:

Operating System: Windows 10 (64bit versions only)
Processor: Intel Core i7-6700K @ 4.0 GHz or AMD Ryzen 7 1700X @ 3.4 GHz or equivalent
RAM: 16GB
Video card: NVIDIA GeForce GTX 1080 SLI (8GB) or AMD RX Vega 56 CFX (8GB) or better
Resolution: 2160p
Video Preset: Ultra

DirectX: DirectX June2010 Redistributable
Sound: DirectX 9.0c compatible sound card with latest drivers
Hard Drive: 30 GB available space
Peripherals: Windows-compatible keyboard, mouse, headset

* Processor support for SSE4.1 instruction set required

Supported NVIDIA cards at time of release:
• GeForce GTX600 series: GeForce GTX 670 or better
• GeForce GTX700 series: GeForce GTX 760 or better
• GeForce GTX900 series: GeForce GTX 950 or better
• GeForce GTX10-Series: GeForce GTX 1050 or better

Supported AMD cards at time of release:
• Radeon 200 series: Radeon R9 270 or better
• Radeon 300/Fury X series: Radeon R7 370 or better
• Radeon 400 series: Radeon RX 460 or better
• Radeon Vega series: any Radeon Vega series

Note: Laptop versions of these cards may work but are NOT officially supported.
Latest WHQL GeForce drivers tested: 385.69 for all supported series
Latest Radeon drivers tested: 17.7.2 for all supported series


the other poster Venom had the same problem .. he also had an older AMD HD 7000 series GPU ....once he upgraded and got rid of that old card ...his issue went away

and even on my 6 gig Gtx 1060 the game uses a little over 5 gig of my 6 gig of V ram

without the texture pak its needs over 2 gig ..so yes your issue is most likely your older gpu or its drivers

[Jarl]

I will continue too look for fixes then, if it doesn't work an upgrade might be the last option

[-=SOF=-WID99]

Originally posted by Jarl:

I will continue too look for fixes then, if it doesn't work an upgrade might be the last option

pick up an rx 580 you can find em cheap now adays ..under $200 ,that should work fine for 1080 P high to even Ultra settings

note you may also need a better power supply if yours is as old as your GPU , but here is one for $185

https://www.amazon.com/Sapphire-11265-05-20G-Backplate-Graphics-Graphic/dp/B06ZZ6FMF8/ref=sr_1_3?keywords=Radeon+RX+580&qid=1565124890&s=gateway&sr=8-3

if ya wanna see how much better that is .. look up FC 5 benchmarks on google

plenty of sites have em

https://www.techspot.com/article/1600-far-cry-5-benchmarks/

that one should give you a good idea of what to expect

[ṾEN0M]

Originally posted by Jarl:

Guys, the game runs fine on medium, it crashes specifically when it comes to the closet clothing change in the bunker.
Let me repeat, THE GAME RUNS FINE UP UNTIL THIS POINT!

Jarl I'm still not sure you understand this.
You say the game runs fine until the "change clothes" requirement in the bunker, but that's not the game, just the end of the opening video sequence which launches you in to the game. Are you saying you can get past that point on "medium" video settings or it always crashes at that point. If you can't get past that point, you're not in the game, because it won't let you.

If the game crashes always at that point, then its a known GPU issue. I had that when I tried to run the game with my old Radeon HD6970. It ran the whole initial intro sequence up to the change clothes point, then crashed the second you hit "enter" to try it. However, you still haven't said what GPU you're using. So what GPU are you using and what's it's VRAM? Nobody can advise you without knowing that.

[Jarl]

It is not video, it is actual gameplay, like 20 minutes or so of gameplay during the intro

[Jarl]

Originally posted by -=SOF=-WID99:

Originally posted by Jarl:

I will continue too look for fixes then, if it doesn't work an upgrade might be the last option

pick up an rx 580 you can find em cheap now adays ..under $200 ,that should work fine for 1080 P high to even Ultra settings

note you may also need a better power supply if yours is as old as your GPU , but here is one for $185

https://www.amazon.com/Sapphire-11265-05-20G-Backplate-Graphics-Graphic/dp/B06ZZ6FMF8/ref=sr_1_3?keywords=Radeon+RX+580&qid=1565124890&s=gateway&sr=8-3

if ya wanna see how much better that is .. look up FC 5 benchmarks on google

plenty of sites have em

https://www.techspot.com/article/1600-far-cry-5-benchmarks/

that one should give you a good idea of what to expect

thanks buddy, above and beyond

[ṾEN0M]

Originally posted by Jarl:

It is not video, it is actual gameplay, like 20 minutes or so of gameplay during the intro

Jarl
You're still not understanding what's been said. The gameplay (minimal) in the intro is not "THE GAME" What you do during the intro (which is a mixture of video and minimal fighting) is react to what you're given to do simply to complete the intro, which ends after the car crashes into the river and you get rescued by "Dutch". The weapons are given to you by the intro, not chosen. You do not have access to any other weapons other than those you find or are given. The intro only finishes after "Dutch" talks to you in the bunker after rescuing you. At the end of that dialogue you are told to change clothes and go and see "Dutch" again for your first instructions. NOW YOU ARE IN THE GAME. You then have access to all the other weapons etc. If your game is crashing at the "change clothes" point, you have not been in the game, only the intro.
I suggest you change your GPU, it's not compliant.

[Jarl]

THIS MAKES MORE SENSE, I GET THE WHOLE I AM NOW IN THE GAME, WEIRD THING IS I CAN RUN MORE INTENSIVE GAMES AT HIGHER GRAPHICS. I THINK IT IS JUST CERTAIN COMPANIES BEING FANS OF DOCKING THEIR ♥♥♥♥♥

[ṾEN0M]

Originally posted by Jarl:

THIS MAKES MORE SENSE, I GET THE WHOLE I AM NOW IN THE GAME, WEIRD THING IS I CAN RUN MORE INTENSIVE GAMES AT HIGHER GRAPHICS. I THINK IT IS JUST CERTAIN COMPANIES BEING FANS OF DOCKING THEIR ♥♥♥♥♥

Yes FC4 was also quite intense and my old GPU played that at the highest settings. However, FC5 is more demanding, which was probably your problem. Glad you're now in the actual game.