Game crashes on load screen

[I'm A Big Whale]

I used to play this game quite a bit, until I ran into an error. It's persisted through uninstalls, and updates. Every time I launch the game it gets to the loading screen with the dwarf running and crashes every time. It never brings up a crash report so I don't have any logs for it. I've most everything on the pinned thread, but nothings worked so far. I've found a few other people with similar issues. https://steamcommunity.com/app/548430/discussions/2/1643167006302417631/ and https://www.reddit.com/r/DeepRockGalactic/comments/jjg6qe/crashing_to_desktop_at_initial_loading_screen/ and https://www.reddit.com/r/DeepRockGalactic/comments/k7cxo1/my_game_crashes_when_i_load_it_up_i_play_from_the/


Any help would be appreciated

[ShugoTheRipper]

Can you provide us your system specifications? AND Crash level? (To Desktop, To BSOD, To Restart)

Step 1:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[RaindropperinG]

I would suggest uninstalling/re-installing DRG, verifying the game cache and then restarting Steam, if you haven't done so already.

Perhaps, changing the game install location to a different drive might help, too.

[GriP]

Game crashing consistently on load screen for me as well.

I used to play this title flawlessly a couple of months ago, WTH happened?

edit: Working now after I verified the file cache and repaired something

[I'm A Big Whale]

Originally posted by ShugoTheRipper:

Can you provide us your system specifications? AND Crash level? (To Desktop, To BSOD, To Restart)

Step 1:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

The problem has persisted through GPU and CPU changes. I went from a GTX 960 to a 2060, and an AMD FX-8350, to a Ryzen 7 3500x. It crashes to desktop. I've tried reinstalling, verifiying game cache, changing my launch settings, reinstalling directx, and mostly everything on the pinned thread for common crash issues. I'm going to try a few more things tonight. Any help would be appreciated.

[I'm A Big Whale]

I don't even get a crash report that shows up, so I don't have a crash log to give. I honestly don't know what to do at this point.

[ShugoTheRipper]

Spit balling here...

Check OS Files:
https://windowsreport.com/system-file-checker/

Verify the Redist are installed:
https://steamuserimages-a.akamaihd.net/ugc/1646595284363399926/A800D2B529E587F78AA79D33C31314DF33383496/

DDU Video Drivers:
https://www.wagnardsoft.com/content/ddu-guide-tutorial

Clean Reinstall The Game:
Delete the entire game directory, then re-verify with Steam. Make sure to back up saves if you have any progress

Add an exception for virus software:
https://support.norton.com/sp/en/us/home/current/solutions/v3672136
https://support.avast.com/en-ca/article/Antivirus-scan-exclusions/ex
https://support.avira.com/hc/en-us/articles/360000834465-How-do-I-setup-exceptions-for-files-folders-and-processes-
ext...

Check if you have a page file and if not enable it (This was more a rare unreal 2004 problem, but who knows):
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

If the game is on a mechanical HDD try error checking:
https://www.easeus.com/partition-master/check-disk-errors-in-windows-10.html

See if the thing will launch in Windows Safe mode:
https://www.addictivetips.com/windows-tips/games-safe-mode-steam/

[I'm A Big Whale]

Originally posted by ShugoTheRipper:

Spit balling here...

Check OS Files:
https://windowsreport.com/system-file-checker/

Verify the Redist are installed:
https://steamuserimages-a.akamaihd.net/ugc/1646595284363399926/A800D2B529E587F78AA79D33C31314DF33383496/

DDU Video Drivers:
https://www.wagnardsoft.com/content/ddu-guide-tutorial

Clean Reinstall The Game:
Delete the entire game directory, then re-verify with Steam. Make sure to back up saves if you have any progress

Add an exception for virus software:
https://support.norton.com/sp/en/us/home/current/solutions/v3672136
https://support.avast.com/en-ca/article/Antivirus-scan-exclusions/ex
https://support.avira.com/hc/en-us/articles/360000834465-How-do-I-setup-exceptions-for-files-folders-and-processes-
ext...

Check if you have a page file and if not enable it (This was more a rare unreal 2004 problem, but who knows):
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

If the game is on a mechanical HDD try error checking:
https://www.easeus.com/partition-master/check-disk-errors-in-windows-10.html

See if the thing will launch in Windows Safe mode:
https://www.addictivetips.com/windows-tips/games-safe-mode-steam/

I know I'm a little late, but I've tried everything on here except DDU and nothings worked. I did have Disk errors, and missed page files, fixed them, and it still won't work. I'm going to try DDU now but I have a hunch as to what my answer is going to be. I'm completely lost right now.

[I'm A Big Whale]

Just ran DDU, didn't work. I don't have Geforce Experience currently either.