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That's Messed up man, get yo green beard out of here
You're entitled to that...
But I, personally, cannot process it.
Does not compute.
There is not a single insult here and returning gifts is considered rude in general.
Indeed there aren't any insults here.
Honestly i don't understand why people do this. Call out non existing insults.
I keep seeing that on various discussion forums quite often. I assume either they don't undestand what "insults" are or is it some form of trolling.
If you get a gift from someone, and its a game that you dont like after already playing it. You should realy just decline the gift. I think this one is on you.
Prehaps you can contact support and ask them to return the gift to your friend?
An insult doesn't have to be obscene. Calling someone a 'greenbeard', which was done, is still pejorative in DRG jargon. Telling someone them refunding is a ♥♥♥♥ move is an insult. Returning gifts might be rude to some cultures but hardly all. Hence why gift receipts exist.
So no, it wasn't trolling and I do understand what insults are.
OP is stuck with the gift, and their friend spend money on it.