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Wut he said^
Shugo is one of our foremost resident "computer guys" imo.
Open your case up and give it a good cleaning (by which I mean get the dust and cobwebs out), full shutdowns while gaming are typically heat related in my experience.
Well, you never know which game or application will cause it depending on whether it's CPU heavy or GPU heavy.
It's definitely worth at least ruling out by opening and inspecting your case though, as it's easy to do!
Let us know how it goes, and we'll try to offer other advice.
Deep Rock is super brutal on CPU, the new goo gun can spike my 3900X (12 cores, 24 threads) up to 5% more usage. That kind of spike could instantly throw thermal protection on some CPUs.
I would suggest running a burn in suite like MSI Kombustor, and load the GPU and CPU to 100% each.
If the system can handle sustained 100% load without throttling or shutting down then there is something funky with turbos or overclock.
If the system hard shuts down from 100% load look into cooling or PSU.
You would be amazed at some of the oddball system insatiabilitys you can find with only certain games. I once had GTX560s from EVGA that shipped with slightly unstable clocks from the factory (that was hell to troubleshoot because it crashed the drivers but not the system in only 2 games.)
After running some tests in Kombustor, here's what I found:
-No hard resets/crashes
-80% CPU load = ~39-40 degrees C
-100% GPU load = 64 degrees C consistently
I will check back again after a hard burn-in test to get both GPU and CPU to 100%. Thank you all again for your help!
-The Event Viewer has shown EventLog 6008 after every crash, as well as Kernel-Power 41(63) shortly after each crash. This is very consistent across every full reset crash I've experienced.
-The game/PC now crashes at the exact same spot - right as the tutorial mission (that you have to play the first time you start the game) loads and the pod is drilling down through the rock (prior to the doors opening).
Thanks again everyone for all of your help! Best gaming community out there!
Things to try:
- Go into Bios and turn off XMP (Then test that)
- Go into Bios and turn off CPU turbo (Then test that)
- Check if your GPU has a factory OC or turbo and revert it (Then test that)
Kernel-Power 41(63) sound like a PSU is throwing over-current on a usage spike, hence why standard burn-ins are doing nothing. As they are constant and do not cause many power state jumps.
If you can. Try another PSU. That is the only way we could test without lab grade equipment.
It looks like the only thing left to try would be the PSU, but I'm not sure when I'll be able to try another one out. Looks like it's just Halo Infinite for me for a while I guess lol
If there's anything else anyone thinks might be worth trying out, I'm open to any ideas! Thank you all so much for your assistance so far!
Rock and stone brother.
We cloud go even deeper if you wanted.
Check if you PSU had multiple rails (Rare in today's market) and swap connections between them.
You could also remove any adapters you have and run direct lines ([2x molex to 6-pin pcie], [2x 6-pin to 8-pin pcie], [CPU 4-pin to 4+4-pin splitter]) etc.
btw, did you check what the codes in Event Manager mean? Full shutdown usually is caused by what was already mentioned especially overheating or PSU failing but since that isn't happening and other games which are more intensive run fine I wonder what Event Viewer says. I hope it's just not only the one that says something like unexpected system shutdown or stop because we know that happened already.
The darkest timeline.
Lets hope OP does not have the horrors that is a faulty CPU.
Kernel-Power Event ID 41 (63) - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
-This one usually comes after the system boots up again.
EventLog Event ID 6008 - "The previous system shutdown at 8:56:20 PM on 11/27/2021 was unexpected."
-Most people online seem to think this is related to some form of "thermal event," but I feel like other than sudden spikes in power, I've cleared basic overheating off the table. Case is clean, fans are all working when they're supposed to, etc.
@Shugo - single-rail PSU gang over here. Only one molex adapter running to an auxiliary/secondary case fan. Rear, CPU, and front fans all run off the board. I'm still feeling pretty good about the CPU not being the problem, since I can only recreate the issue on DRG right now. If it was truly faulty, I feel like I'd be having random resets all over the place, not just with one game. Who knows though haha gotta have hope though!
@Rubyeyed - another friend of mine suggested a clean install, which I definitely haven't ruled out yet. I only game on this computer, so other than having to reinstall games, it wouldn't be the worst thing in the world to work with.
I'm going to check prices on a PSU that's 100W higher than mine is right now. I'm currently using a 550W PSU with a Ryzen 5 1600x, a GTX 1080, and 2x16GB DDR4 (all with 0 overclocking), so maybe a 650W is the way to go, just to be positive the system isn't underpowered.
Thank you all for your comments and your help! Hoping for some sort of positive outcome after all of this :D