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i.e. it's not addressable so it's just given a default value of 0 and the slider isn't really hooked up to any value to change: it's just showing you the "dead" value of 0 which is why u can't move it.
completely troubleshoot the mic and get it working in windows, then other sound apps/maybe games, then DRG.
keeping in mind that when you right-click the speaker icon and click open sound settings, u get the Win 10 style dumbed-down control panel, but you still need to click "Sound Control Panel" from that screen to get to the *real* sound settings.
or type mmsys.cpl from the command prompt. that's the screen.
at which point let's take another 20 seconds to call out MS for this joke windows UI we've had since like ... Vista? Bolting all the "Win 7 era" control panels (which again, contain the dumbed down settings that are just there to confuse you) etc. onto the old XP-era control panels (which contain 100% of the settings you really need, even if they are stuck in a cruel 160x120 dialog box.) I really thought they would unify this and fix this garbage but wow it's been 10+ years and several OSes and here we still are.
u can't even type "sound control panel" in the start menu. zero results. smdh.
DRG is pretty finicky, I'm apparently notoriously quiet, need to basically shout to get heard normally in the game, while I can hear the fan in the other room for others. There really should be a gain option, to increase how much the game picks up.
as for your suggestion, if putting more gain on the input side would fix the problem, you'd see it in more software. but u don't, because windows/sound drivers kinda already handle that.
when u go to the cpl i described, and go to "Recording" tab, then go to properties of your input source (Microphone), and go to "Levels" tab, most (i.e. Via?) soundcards will have the option to put up to +30dB of boost on your mic input level, here. if you are not using this, and you have level problems with your mic, you should be using it! 30dB is *a lot* of gain and for most intents and purposes is the difference between "very quiet" (maybe inaudible) and "very loud" (definitely audible!).
if you are not getting these results then you really do have "bad" as in malfunctioning or really low-quality hardware, most likely the mic. even 20dB is a lot of gain. (and even 10dB is a "hey, turn that up!" kinda moment.) if 20 to 30 is not solving your problem, something else is broke.
On that same "Levels" tab, most situations u'd want the "Microphone" volume set to 100 in conjunction w/ this (only if you have a particularly strong input signal for whatever reason, would u really want to turn it down. most ppl/situations won't have this "problem".)
with these settings and/or when things are set correctly in general, any "test" meter -- the windows control panel test meter, steam's built-in meter, discord, any game, audacity, whatever -- should be showing levels that are definintely >50% and probably 80-100%. (and if u are hitting 100% all the time or hearing distortion then u turn that dB boost back down of course. and btw u can compare the levels on different apps and they should pretty much match. try it in a few apps and if one is showing levels out of line with the others (with any applicable internal app settings the same) then yeah that app is suspect.)
note that u can still be hitting those levels and have crap-sounding results if u just plain-old have a crap mic or sonic environment. any mic >~15cm away from your mouth is going to sound like speakerphone effect to an extent. mic picking up your ambient sound if you are using speakers instead of headphones or are in an otherwise-noisy or relatively echoy environment is going to mess w/ it also.
sorry to turn it into a general sound primer but "bad mic" is such a common problem...
plus anything to get more ppl using mics in games! ;)