Audio problem with Bluetooth Headset

[Wakember]

Guys,
the game is amazing, Congratz!

Still some things to fix, like this audio problem i'm havin when playin with a Bluetooth headset.
The game starst OK and the audio in the Startup Titles works just fine.
it's "In Game" that a constant but sutil beep starts, and only the floorsteps are audible.
No Gunshots, no ambient, no music, you get me.

Is anyone else having this problem?

Let's hope you can fix it :)

[hotmatrixx]

I have a BT headset.
it's not me, it's you.

Make sure all your other Audio devices are disabled, and that your headset is seen as the default.

[Wakember]

Did it, doesn't work.
I'm telling you, it's the game. Every game works just fine with my BT headset.
Thanks anyway.

Anyone else?

[Schnitzel]

What kind of headset you using my man?

[Wakember]

Sony MDR-XB950B1 Bluetooth Headset

[Schnitzel]

Any chance your Sony BT headset has software thats need to be updated or something? Or like something to configure it like how Corsair products have CUE/Corsair Utility Engine?

[McNanimous]

Same thing here. SONY WH-CH500 headset. All other audio devices are disabled, and the headset works fine for every other software and games. I have even reinstalled Windows from zero, and using another BT device. It is the game, for some reason it seems it does not work fine with Sony headsets.

[hotmatrixx]

Originally posted by McNanimous:

Same thing here. SONY WH-CH500 headset. All other audio devices are disabled, and the headset works fine for every other software and games. I have even reinstalled Windows from zero, and using another BT device. It is the game, for some reason it seems it does not work fine with Sony headsets.

interesting. I'm really pleased to see another user with the same issue - not for bad reasons, but because now the devs know they have a problem that they might be able to begin to address (if it's game/engine related)

[Physics System θΔ&]

I have the same problem with Powerbeats bluetooth headset

[Heikel"Flair"Jordan]

same here. headphones dont work. every other game they do. usb headphones

[7Seven7]

Bluetooth is ♥♥♥♥ for gaming.

[GSG - Mads]

I personally have Sony MDR-XB650BT, if has two different drivers, one for Stereo Audio and one for "Calling mode"

When using the Calling mode the audio is compressed differently than the Stereo mode, which we are not in control of.

As far as I could remember when using the Stereo driver the sound was clear and perfect and the other one it was too compressed.

As far I know from my own personal headset and via the support and download site four the MDR-XB950B1, it doesn't seem like they are officially supported for PCs, so the drivers are most likely windows generic audio drivers for Bluetooth headsets.
Sony's Support and download page for MDR-XB950B1: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/mdr-xb950b1#downloads

This is again my personal experience, so my guess is that it is driver and hardware specific, but in case that I am wrong, can you please specify which other games where it works for you? :)

[McNanimous]

Hello GSG Community Manager.

Now I just have a couple of games installed on the computer, and they all are a little old, but I hope this helps the devs to find a solution. The BT headset works properly in all of them, unless in DRG.

Metal Gear Solid 5 Ground Zeroes
The Witness
Faster than light
Crash Bandicoot N. Sane Trilogy
---
It also worked on Dark Souls 1 (not the HD ramake one), but it is not installed right now

In addition I have an extra clue to find out what is the problem. The headset works fine on Skype AND ALSO FOR THE GAME when playing online to Deep Rock Galactic. I mean, everything is fine in Skype and in the game when we are still in the lobby, but I stop hearing sounds from the game when the rocket / driller is being launched after a mission is selected. Even in that moment when i stop hearing the game, the headphones still work on Skype, so I can play the game with my brother warning me through Skype about creatures and so.

In conclusion, I thinks that it is not that the headset stops working, it seems that the game stops streaming sounds to the headset from a specific moment.

I really hope devs can find what the problem is.

[hotmatrixx]

Originally posted by McNanimous:

Hello GSG Community Manager.

Now I just have a couple of games installed on the computer, and they all are a little old, but I hope this helps the devs to find a solution. The BT headset works properly in all of them, unless in DRG.

Metal Gear Solid 5 Ground Zeroes
The Witness
Faster than light
Crash Bandicoot N. Sane Trilogy
---
It also worked on Dark Souls 1 (not the HD ramake one), but it is not installed right now

In addition I have an extra clue to find out what is the problem. The headset works fine on Skype AND ALSO FOR THE GAME when playing online to Deep Rock Galactic. I mean, everything is fine in Skype and in the game when we are still in the lobby, but I stop hearing sounds from the game when the rocket / driller is being launched after a mission is selected. Even in that moment when i stop hearing the game, the headphones still work on Skype, so I can play the game with my brother warning me through Skype about creatures and so.

In conclusion, I thinks that it is not that the headset stops working, it seems that the game stops streaming sounds to the headset from a specific moment.

I really hope devs can find what the problem is.

Sounds like a driver / proiritisatation issue. I have a kind-of similar problem. If I plug my BT HS in after I start the game, it won't see or use my mic and I gotta restart the game.

I'm wondering if you'd DISABLED every other sound device on your PC. no deselected, notset your BT as default but basically gone into sound settings and surned the other devices' drivers OFF>


There are others who report issues with BT HS's too but I haven't been paying enough attention lately to the forums...

[McNanimous]

Originally posted by hotmatrixx:

I'm wondering if you'd DISABLED every other sound device on your PC. no deselected, notset your BT as default but basically gone into sound settings and surned the other devices' drivers OFF>

Well, it is true that I have been testing different settigs and so, but as I said, the point is that I hear the sound of the game when I am in the lobby with other dwarves and so, but the sounds stop in a specific moment, when the rocket is going to be launched. I mean, I am playing the game and I hear sound from it, but suddenly sound stops.

On the second hand, the BT headset is still working all the time as Skype is being used at the same time, so I hear the game and also my friends on skype and, from a specific moment (when the game have to load the map of the level we are going), I only hear skype. And that is the thing, I think that is this process of loading the map and so what changes the way the game streams the audio, maybe a better audio system when in the caves and so, but for some resaon some headsets are not able no reproduce it.

About the driver, I cannot say. I am using the one in the installation CD, and in the Sony's homepage I connot find a better driver for it. Even if I use the Windows generic one, I have the same problem.

[crimsonlander]

Hi, I have encountered the same or similiar issue, and I have found explaination in my case: https://steamcommunity.com/app/548430/discussions/2/1744483505466585093/
https://ghostshipgames.atlassian.net/browse/DRG-347