Crashing constantly, please HELP! (Log included)

[BraveCancer]

I've been unable to play HL:Alyx for more than 20 min at a time without:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.166955

crashing my game. The game crashing always results in a computer restart and I cant figure out the cause of it. I've tried everything and even reinstalled SteamVR (also tried the beta), and reinstalled HL:Alyx but no luck. This has never happened to any of my other VR games, its just this one. If anyone has any ideas on how to remedy this issue please help me!

Specs:
Ryzen 5 2600
Radeon VII
DDR4 3200mhz RAM
250GB SSD
2TB HDD

[-Rabid67-]

Have you tried verifying your steamvr files

[BraveCancer]

Originally posted by -Rabid67-:

Have you tried verifying your steamvr files

Yes I verified my files. Also re-installed SteamVR with no luck

[Super Bambaspis]

Does reducing your texture quality reduce the length of time it takes for the restart to happen?

[BraveCancer]

Originally posted by Bilbo Laggins:

Does reducing your texture quality reduce the length of time it takes for the restart to happen?

Not from what I’ve observed, funnily enough the Ultra preset allows me to play for ~3 more minutes than usual

[Super Bambaspis]

Well, ovrError_TextureSwapChainFull is not an error from the game itself, it from SteamVR. I wouldn't look at the game as a cause for the issue, rather it's surfaced an underlying issue.

Are you using ReVive at all? If you are, completely uninstall it. It has the ability to cause this issue under certain conditions.

Various SteamVR plugins are often cause for random issues like this, it's worth uninstalling them when you get unexpected ovr errors.

[Super Bambaspis]

If that doesn't help, you'll wanna go into the SteamVR menu and create a system report. Head to the logs tab, and save the log to the clipboard, and save the text to a file, and then check it out. It should contain your last crash, which will be the one you mentioned.

If you need help deciphering your log you can post it here.

[arkenar13]

I had crash issues with only this game. Turned out to be XMP related turning it off stopped crashes. No issues anywhere else / any other game but i guess something about this game just doesnt like it or pushes any instability

[Super Bambaspis]

Originally posted by arkenar13:

I had crash issues with only this game. Turned out to be XMP related turning it off stopped crashes. No issues anywhere else / any other game but i guess something about this game just doesnt like it or pushes any instability

After turning XMP back on for other games, you'll wanna run MemTest64 to check stability. It's most likely an underlying stability issue that the game just surfaced.

[BraveCancer]

Originally posted by Bilbo Laggins:

If that doesn't help, you'll wanna go into the SteamVR menu and create a system report. Head to the logs tab, and save the log to the clipboard, and save the text to a file, and then check it out. It should contain your last crash, which will be the one you mentioned.

If you need help deciphering your log you can post it here.

Mon Mar 30 2020 19:24:24.357 - Couldn't find action /actions/weapon/in/openchambercontinuous. Ignoring it.
Mon Mar 30 2020 19:24:35.253 - Creating webui for steam.app.546560=d:\steam\steamapps\common\half-life alyx\game\hlvr\webui
Mon Mar 30 2020 19:24:35.437 - CSharedResourceNamespaceServer sent namespace data: 8932
Mon Mar 30 2020 19:24:35.481 - CSharedResourceNamespaceServer sent namespace data: 8932
Mon Mar 30 2020 19:24:35.507 - New Connect message from C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\vrwebhelper\win64\vrwebhelper.exe (VRApplication_WebHelper) (Args: --type=renderer --no-sandbox --autoplay-policy=no-user-gesture-required --enable-experimental-web-platform-features --field-trial-handle=1688,11174418039187414095,1808040487857417302,131072 --service-pipe-token=12334525424235726581 --enable-blink-features=ResizeObserver --lang=en-US --log-file=C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\vrwebhelper\win64\debug.log --log-severity=disable --product-version=SteamVR HTML --disable-spell-checking --device-scale-factor=1 --num-raster-threads=4 --enable-main-frame-before-activation --service-request-channel-token=12334525424235726581 --renderer-client-id=14 --mojo-platform-channel-handle=2172 /prefetch:1) 12596
Mon Mar 30 2020 19:24:35.507 - AppInfoManager.ProcessConnected BEGIN 12596 C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\vrwebhelper\win64\vrwebhelper.exe 8 steam.overlay.250820
Mon Mar 30 2020 19:24:35.527 - SetApplicationPid appkey=openvr.component.vrwebhelper pid=12596, external transition
Mon Mar 30 2020 19:24:35.527 - SetApplicationPid: Setting app openvr.component.vrwebhelper PID to 12596
Mon Mar 30 2020 19:24:35.527 - AppInfoManager.ProcessConnected END
Mon Mar 30 2020 19:24:35.527 - Using existing HMD oculus.1WMGH5202J9475
Mon Mar 30 2020 19:24:35.527 - Processing message VRMsg_Connect from vrwebhelper (12596) took 0.0209 seconds
Mon Mar 30 2020 19:24:35.552 - SetApplicationPid appkey=system.vrwebhelper.steam.app.546560_interstitials pid=12596, external transition
Mon Mar 30 2020 19:25:04.215 - oculus: CliD3D11CompositorClient::addD3DRef 3
Mon Mar 30 2020 19:25:04.219 - oculus: CliD3D11CompositorClient::addD3DRef 4
Mon Mar 30 2020 19:25:04.227 - Processing message VRMsg_CreateSwapTextureSet from hlvr (13200) took 0.00775 seconds
Mon Mar 30 2020 19:39:50.478 - oculus: Prediction interval too high: 0.105199 s, clamping at 0.100000 s
Mon Mar 30 2020 19:40:14.014 - oculus: ovr_WaitToBeginFrame(78575) failed: ovr_WaitToBeginFrame missing ovr_Begin/EndFrame calls
Mon Mar 30 2020 19:40:14.014 - oculus: Lost Oculus display
Mon Mar 30 2020 19:40:23.274 - oculus: ovr_BeginFrame(78575) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.274 - oculus: ovr_WaitToBeginFrame(78576) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.287 - oculus: ovr_BeginFrame(78576) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.288 - oculus: ovr_WaitToBeginFrame(78577) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.298 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.166955
Time: 2020-03-30 19:40:23 [298:414:0]

Mon Mar 30 2020 19:40:23.298 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.167056
Time: 2020-03-30 19:40:23 [298:514:200]

Mon Mar 30 2020 19:40:23.298 - oculus: ovr_BeginFrame(78577) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.298 - oculus: ovr_WaitToBeginFrame(78578) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.323 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.192590
Time: 2020-03-30 19:40:23 [324:47:800]

Mon Mar 30 2020 19:40:23.323 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.192693
Time: 2020-03-30 19:40:23 [324:150:400]

Mon Mar 30 2020 19:40:23.323 - oculus: ovr_BeginFrame(78578) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.323 - oculus: ovr_WaitToBeginFrame(78579) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.384 - oculus: Prediction interval too high: 0.108091 s, clamping at 0.100000 s
Mon Mar 30 2020 19:40:23.386 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.254977
Time: 2020-03-30 19:40:23 [386:435:400]

Mon Mar 30 2020 19:40:23.386 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.255073
Time: 2020-03-30 19:40:23 [386:531:100]

Mon Mar 30 2020 19:40:23.386 - oculus: ovr_BeginFrame(78579) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.386 - oculus: ovr_WaitToBeginFrame(78580) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.395 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.264706
Time: 2020-03-30 19:40:23 [396:164:500]

Mon Mar 30 2020 19:40:23.395 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.264802
Time: 2020-03-30 19:40:23 [396:259:800]

Mon Mar 30 2020 19:40:23.395 - oculus: ovr_BeginFrame(78580) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.396 - oculus: ovr_WaitToBeginFrame(78581) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.396 - oculus: Oculus touch 1WMGH5202J9475_Controller_Right controller state disconnected.
Mon Mar 30 2020 19:40:23.405 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.274720
Time: 2020-03-30 19:40:23 [406:179:0]

Mon Mar 30 2020 19:40:23.406 - oculus: OVR Error:
Code: -6001 -- ovrError_TextureSwapChainFull
Description: There is no room in the texture swapchain to accept more frames.
OVRTime: 1320.274874
Time: 2020-03-30 19:40:23 [406:331:300]

Mon Mar 30 2020 19:40:23.406 - oculus: ovr_BeginFrame(78581) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.406 - oculus: ovr_WaitToBeginFrame(78582) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.415 - oculus: ovr_BeginFrame(78582) failed: HMD no longer present.
Mon Mar 30 2020 19:40:23.415 - oculus: ovr_WaitToBeginFrame(78583) failed: HMD no longer present.
Mon Mar 30 2020 19:40:24.184 - Failed Watchdog timeout in thread server_main in DeviceMessageWindow_t::RunFrame after 11.352560 seconds. Aborting.
Mon Mar 30 2020 19:50:46.869 - //==============================================================================================
Mon Mar 30 2020 19:50:46.870 - ================================================================================================
Mon Mar 30 2020 19:50:46.870 - ================================================================================================

[BraveCancer]

Originally posted by Bilbo Laggins:

If that doesn't help, you'll wanna go into the SteamVR menu and create a system report. Head to the logs tab, and save the log to the clipboard, and save the text to a file, and then check it out. It should contain your last crash, which will be the one you mentioned.

If you need help deciphering your log you can post it here.

That was the last bit of the log that actually details the crash. Regarding ReVive, I dont have it installed

[BraveCancer]

Originally posted by arkenar13:

I had crash issues with only this game. Turned out to be XMP related turning it off stopped crashes. No issues anywhere else / any other game but i guess something about this game just doesnt like it or pushes any instability

Not running a XMP or DOCP setting currently, but thats a good catch!

[RunAMuck]

I stopped playing because the game keeps crashing, freezing the scene in my headset and causing extreme nausea that I can still feel for an hour plus after it occurs. Happens so many times in a row that I was sick all night. I gave up until they patch this crap and the thing is actually playable.

[BraveCancer]

Originally posted by RunAMuck:

I stopped playing because the game keeps crashing, freezing the scene in my headset and causing extreme nausea that I can still feel for an hour plus after it occurs. Happens so many times in a row that I was sick all night. I gave up until they patch this crap and the thing is actually playable.

Hopefully they will patch it soon.

[BraveCancer]

Originally posted by tℨopc:

Originally posted by BraveCancer:

Yes I verified my files. Also re-installed SteamVR with no luck

SteamVR beta has some fixes for Alyx if you didn't yet try that.

Tried it earlier with no luck :(

[Sterling84]

Yeah finally gave up last night, freezes in Rift S headset and the frozen screen still tracks with my head, can hear game continuing in the background. Doesn’t crash my pc, just freezes game, every single time I play it. Sometimes 7-8 mins into playing, sometimes within seconds. No other steam or oculus games do it, just Alyx. Not enough room to list what I’ve tried to do to fix it, so frustrating .