Half-Life: Alyx

Half-Life: Alyx

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Slice Apr 6, 2020 @ 3:45pm
Computer Crashing/Freezing up
My computer is either crashing or freezing up entirely from this game.

The first couple of hours I've played on high settings without any problems, now the game is turning off my pc completely or its freezing up everything after about 10-60 minutes so I tried low settings but it still occurs.

Specs:
-Ryzen 1700x
-64 GB RAM
-1070 8GB
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Showing 1-15 of 25 comments
Hot_Jupiter Apr 6, 2020 @ 4:45pm 
Monitor temps and make sure your hardware isn't overheating.
Kobs Apr 6, 2020 @ 4:47pm 
Been playing with the same specs except my 1970 is a TI and I have 32 gigs of ram always went well, anything else working in the background?
Slice Apr 6, 2020 @ 6:46pm 
Originally posted by Kobs:
Been playing with the same specs except my 1970 is a TI and I have 32 gigs of ram always went well, anything else working in the background?

No I turned everything else off.
Slice Apr 6, 2020 @ 6:46pm 
Originally posted by Hot_Jupiter:
Monitor temps and make sure your hardware isn't overheating.

Yes maybe but it's hard to tell if the whole computer crashes :(
Slice Apr 6, 2020 @ 6:58pm 
Ordered a 1080 TI 11 GB to fix this issue, but it kinda sucks because I'm over the system requirements.
Hot_Jupiter Apr 6, 2020 @ 7:33pm 
Originally posted by Slice:
Ordered a 1080 TI 11 GB to fix this issue, but it kinda sucks because I'm over the system requirements.

I really doubt that's the problem. I played just fine on high settings with a Ryzen 7 1700x, gtx 1070, and 16gb of ram.

Try running HWmonitor in the background on a second monitor, if you have one, and just keep an eye on your CPU and GPU temps as you play, checking every few minutes. Hopefully you can see if anything is overheating before the crash.
bobgray Apr 6, 2020 @ 9:32pm 
my computer just wont load the saved game no lock ups visible just keeps saying loading and the swirly keeps a swirlin.
Super Bambaspis Apr 6, 2020 @ 11:39pm 
Originally posted by Slice:
Ordered a 1080 TI 11 GB to fix this issue, but it kinda sucks because I'm over the system requirements.

That wont fix your problem unfortunately.

This game will hit your PSU and especially RAM far harder than maybe anything else you play.
My money is on a RAM issue from your description though.

I would remove two of your sticks (I assume you have 4), and ensure that they are in the correct slots for your motherboard for dual channel. Load the XMP profile and try playing. If you still have crashing, switch both of those sticks out and test again. This will help you isolate which stick is damaged (if any). It will also help your memory controller catch a breath, and put some space between those sticks to help prevent them from overheating.

Chances are that it's an unstable RAM overclock that is only showing in this game, though. Seriously the amount of bandwidth Alex pushes through your RAM is very high and sustained, it will bring out hiding stability and temperature issues that other games just wont.
Last edited by Super Bambaspis; Apr 6, 2020 @ 11:44pm
Hot_Jupiter Apr 7, 2020 @ 8:47am 
Originally posted by bobgray:
my computer just wont load the saved game no lock ups visible just keeps saying loading and the swirly keeps a swirlin.
Mine was doing this the other day. I believe a few of my saves were corrupted, because I was able to load into an earlier save in the level. Just keep loading earlier saves until one loads you in.
Alpharius Apr 7, 2020 @ 10:37am 
May be an Driver issue my Pc had to sometimes the downloaded driver over geforce expirience are corrupt
Slice Apr 7, 2020 @ 1:31pm 
Originally posted by Bilbo Laggins:
Originally posted by Slice:
Ordered a 1080 TI 11 GB to fix this issue, but it kinda sucks because I'm over the system requirements.

That wont fix your problem unfortunately.

This game will hit your PSU and especially RAM far harder than maybe anything else you play.
My money is on a RAM issue from your description though.

I would remove two of your sticks (I assume you have 4), and ensure that they are in the correct slots for your motherboard for dual channel. Load the XMP profile and try playing. If you still have crashing, switch both of those sticks out and test again. This will help you isolate which stick is damaged (if any). It will also help your memory controller catch a breath, and put some space between those sticks to help prevent them from overheating.

Chances are that it's an unstable RAM overclock that is only showing in this game, though. Seriously the amount of bandwidth Alex pushes through your RAM is very high and sustained, it will bring out hiding stability and temperature issues that other games just wont.

I'm using 2x32 GB

Should I try putting them both in the other two slots?

Last edited by Slice; Apr 7, 2020 @ 1:39pm
Slice Apr 7, 2020 @ 6:54pm 
No luck. But I think you are right about the RAM being the issue, although the memory test didn't show any problems, it's the only weird thing about my build.
bigboe747 Apr 7, 2020 @ 8:25pm 
Have you done a memtest86? If you have ram instability that will find it. Just be sure to have some time on your hands as the test for 64 gb will take a looong time. But it's the best ram stability test out there.
Slice Apr 7, 2020 @ 8:40pm 
Originally posted by bigboe747:
Have you done a memtest86? If you have ram instability that will find it. Just be sure to have some time on your hands as the test for 64 gb will take a looong time. But it's the best ram stability test out there.

I think the problem is me trying to be a smartass and buying a 2x32 gb kit on a ASUS PRIME X370-PRO just so I could still use them on my future PC. This motherboard is 64gb max but I think 2x32gb is not compatible with my PSU in combination with this motherboard. I probably need to get 4x16gb instead.
Chicken Lip Kick Apr 7, 2020 @ 8:54pm 
i have 3 hours into the game and all the sudden after the most recent update my VR freezes i got a i5 cpu and 1660 Ti graphics card, i tired having nothing else running in the background but still freezes and it was fine before the updates also.
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Date Posted: Apr 6, 2020 @ 3:45pm
Posts: 25