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What mb08 was suggesting above, is to prevent all the power from transferring all at once you need to install a Transformer somewhere between the two batteries to limit the flow of that power to keep it within the power capability range of your cable. So if you have the standard power cable (without the swirl), then you need to limit the power flow to 5 kW to protect your cables.
Is that the case? If so, check for blown cables. You’ll have to use the heavy cable to connect the generator to a station battery.
If not, it’s potentially what the other have suggested. The station battery will suck all the power from the APC.
Other possible explanations are that your battery isn’t turned on, your connections to the input and output are reversed, or you are using the data jack instead of the power jack.
The generators have to be connected to the input of the battery.
The power consumers have to be connected to the output of the battery.