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In the meantime, if you could drop us an email with as many details as possible about your PC specs and any other details that may be relevant - that would be great! - SnakeSupport@Sumo-Digital.com
Hold tight guys and we'll try to find you that solution!
http://steamcommunity.com/app/544330/discussions/0/135512625257109100/
Also quite why the so called Dev who was posting here saying that he was going to help and get the team involved to look into it the following day couldn't get back to us with such basic info & help is beyond me. Very poor support from them to be sure. Shame on YOU, supposed support guy! /-(
So, what we have identified at the moment is that some users are having this issue with a DLL missing "MFReadWrite.dll" - this can be confirmed by trying to launch the executable outside of Steam directly.
This is related to Windows Media Player codec which for some reason is running our company splash screen videos. With that said, we're looking into ways we could potentially improve this so that users don't experience this issue!
So here is the solution if you can accept that Microsoft media ♥♥♥♥ at your computer:
If your system is up-to-date, you'll need to install this feature pack:
https://www.microsoft.com/de-DE/download/details.aspx?id=53356&tduid=(9738abc0bbc5c955960e9a3564d750ee)(81561)(2130923)(0300in3adgro)()
For older Systems that don't have the anniversary update installed you have to search for an older package.... there are some available.