Issues with resolution/user interface

[JCvgluvr]

I started playing this game today. It looks like fun! But unfortunately, the resolution is all buggered up.

First I had to change the GameUserSettings file in appdata. I used the line to include borderless windowed fullscreen. (It wouldn't stop flashing green, it was threatening to give me a seizure.) Then I did my best to enforce the resolution the game needs to fit my tv properly. That resolution being:

1024x768.

But the video section of options keeps displaying my resolution as this weird setting:

853x640

I honestly don't know where that setting is coming from. All related settings in the GameUserSettings are all displayed at 1024x768.

I even went into the Engine file in appdata, and included an extra section intended to enforce the 1024x768 setting. But this did not change anything!

Can anyone help me, please? The UI is messed up, and doesn't fit my screen. Some of the collectables are streching off-screen, and I'm sure there are other issues I haven't discovered yet.

[JCvgluvr]

Almost a week and no replies. Disheartening.

What's worse is the game's music is starting to act up. I'll start up a time trial, and the soundtrack will simply stop working. The entire game goes quiet. I'll get sound effects just fine. But no music. This doesn't happen with anything else I do with this computer. Whether that be games, youtube, or etc.

I really enjoy the game, but these issues are very annoying!

Can anybody try and help me please?

[flashcat666]

I have the exact same issue.
My default resolution is 4K (3840 x 2160). Every game or software runs this fine, except for Snake Pass.
A non-trivial portion of the game over-stretches on each side of the display.
If I set the resolution to 4096 x 2160 (true cinematic 4K), I see a tiny bit more, but still not enough to play.
My monitor's resolution is natively 3840 x 2160, so this should not be an issue, proof being, any other game renders it fine.

Does someone have any idea what is causing this, for both myself and the OP ?

[MonkeyWrench]

So what fixed it for me was putting it into windowed mode, exiting the game, go back in then put it into full screen. Working just fine now.

[n0v0leg]

This game does not support windows scaling feature.
Scaling off
Scaling on

[n0v0leg]

Originally posted by n0v0leg:

This game does not support windows scaling feature.
Scaling off
Scaling on

Looks like it was fixed, works fine today.

[kokotron_bcm]

Originally posted by n0v0leg:

Originally posted by n0v0leg:

This game does not support windows scaling feature.
Scaling off
Scaling on

Looks like it was fixed, works fine today.

I just purchased the game and still doesn't respond well to windows scaling. On a 4k monitor scaled at 150% I couldn't navigate the menus because items were out of screen bounds. I changed my resolution to HD and scaling at 100%, just in case, and the game started in windowed mode at a lower resolution! This is absurd. I have to switch to 4k resolution to be able to select an HD resolution.

[MapleMeganium]

Open C:\path\to\Steam\steamapps\common\Snake Pass\ in Explorer.
Right click Snake Pass.exe
Go to the Compatibility tab
Change high DPI settings
Check Override high DPI behaviour. Scaling performed by:
Choose Application

The window should now be the correct size.
(And the worst part is, for the developer, fixing this involves changing one line in the manifest file.)

[Jadex]

Originally posted by mm201:

Open C:\path\to\Steam\steamapps\common\Snake Pass\ in Explorer.
Right click Snake Pass.exe
Go to the Compatibility tab
Change high DPI settings
Check Override high DPI behaviour. Scaling performed by:
Choose Application

The window should now be the correct size.
(And the worst part is, for the developer, fixing this involves changing one line in the manifest file.)

Oh wow thank you! This must be how you keep windows scaling from interfering with other apps that have this issue too, wonderful