Known Issues, Workarounds & Status

[Durante]

Hello,

sadly, it's very difficult to release a PC game without any issues on all configurations, especially if you try to optimize the rendering and add many new features at the same time. This thread gathers known issues still present in the current version of the game and provides a set of workarounds, if available.

Crashes on startup/when the game is trying to play a video

Problem:
When the game is trying to play a video (or on startup if the "skip intro" and "skip logos" options are not set) the game crashes.
Workaround / Solution:
This appears to be caused by some third party playback packages/filters/codecs, and can be solved in multiple ways:

• By uninstalling these codecs. We have reports of it being fixed by uninstalling FFDshow. Also look for anything you have installed which mentions a "codec".
  
• If all of this fails, you can also select the "skip all movies" option in the launcher as a final workaround. This only affects movies, not normal cutscenes, and there are in fact very few movies in the game, most just showing your progress on the map when travelling.

Status:
Since it is caused by third-party software, it's difficult to reproduce and debug this issue. We have not yet managed to reproduce it.

HBAO+ causes some artifacts in a few scenes

Problem:
There are a few scenes in the game where HBAO+ causes some unsightly artifacts. This includes especially scenes with a lot of fog, and closeups of character faces.
Workaround:
Disable HBAO+ for these scenes.
Status:
We have worked out an approach for resolving these issues, but the implementation will be delayed until more pressing bugs are addressed.

Crashes during gameplay on some systems with AMD GPUs

Problem:
For some AMD users, the game and/or the GPU driver crashes sporadically during gameplay. Particularly if MSAA 8x or 4x is enabled.
Workaround:
Different people have reported being able to resolve or mitigate this issue in the following ways:

• By upgrading their GPU drivers.
  
• By reducing the "MSAA" setting to 2x or none.
  
• By not overclocking their system GPU or CPU.

Status:
We have not yet been able to reproduce this issue on any of our testing systems. We are considering creating a special debug build to distribute in a branch which provides more information to us upon a crash.

[Mister Fukler]

Cutscenes for Arts and Crafts in battle do not display. It just flashes a black screen when I execute an Art or Craft and goes on to display the damage numbers. I've tried turning off Turbo Mode, reinstalling, and updating my graphics card, but none work.

Pls help!

GPU: GeForce GTX 960
CPU: i-5 6400

[茫茫-stike]

After win10 update to 1709, this game always crashes when the video begins.And I try removing all the video folder , this game still crashes this period.

[dhsmith192]

So i got to the Phantasmagoria cutscene in the final chapter, the screen would freeze up as the game tried to switch to the vision and the BGM would play for a little bit until finally the game would crash.

I checked the feeds here on Steam and eventually tried turning the view cutscene option off in the settings. Reloaded the game and was able to get past that point no problem. As soon as i was able to, i saved and quit, then turned the cutscene option back on and didn't experience anymore problems as i finished my first playthrough.

Since i didn't experience any issues prior to or after the Phantasmagoria cutscene, i think it's safe to say that there is something wrong with that specific scene.

Just wanted to make sure i let whoever is doing the updates know about this issue. Thanks.

[Falconstrike]

Originally posted by dhsmith192:

So i got to the Phantasmagoria cutscene in the final chapter, the screen would freeze up as the game tried to switch to the vision and the BGM would play for a little bit until finally the game would crash.

I checked the feeds here on Steam and eventually tried turning the view cutscene option off in the settings. Reloaded the game and was able to get past that point no problem. As soon as i was able to, i saved and quit, then turned the cutscene option back on and didn't experience anymore problems as i finished my first playthrough.

Since i didn't experience any issues prior to or after the Phantasmagoria cutscene, i think it's safe to say that there is something wrong with that specific scene.

Just wanted to make sure i let whoever is doing the updates know about this issue. Thanks.

Same issue for me, except not even using the 'Skip All Cutscenes' option seems to work.

Currently running the Steam version with latest update on Windows 10, i5 6600 CPU and a GeForce GTX 960 with latest driver. Last try was with all codecs uninstalled and all the visual options dialed down to their lowest. Even when I had the codecs installed I had no trouble playing all the other movies in game, so I suspect something may be wrong with that scene in particular.

EDIT: I may have solved the problem. The movie file in question is titled ed8_cap1. I found it in the 'movie' folder, but not the 'movie_us' folder, so I copied it, then verified the Steam installation files. The verification told me that two files were corrupt and would be reaquired. I ran the verification again to double check and there were no issues. After that I reinstalled the codecs and tested the file outside of the game to make sure it played (no errors), then finally put all my settings back to max and played the game. Cutscene played without flaw.

Simply put, try verifying the game installation files (at least with the Steam version, not sure about GoG), and/or making sure that the ed8_cap1 file is in both the 'movie' and 'movie_us' folders, along with the usual about updated drivers and codecs.

Hope it works!

[drake_darkhunter]

I'm having an issue where the game crashes just as Rean is about to cut open the lock to Lunaria Nature Park.

[Marta Kaiser]

Game crashes whem fight begins in chapter 3 in old school.

Имя события проблемы: APPCRASH
Имя приложения: ed8.exe
Версия приложения: 0.0.0.0
Отметка времени приложения: 5a23fd3f
Имя модуля с ошибкой: ed8.exe
Версия модуля с ошибкой: 0.0.0.0
Отметка времени модуля с ошибкой: 5a23fd3f
Код исключения: c0000005
Смещение исключения: 000a7456
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: 0a9e
Дополнительные сведения 2: 0a9e372d3b4ad19135b953a78882e789
Дополнительные сведения 3: 0a9e
Дополнительные сведения 4: 0a9e372d3b4ad19135b953a78882e789

[Velorien]

Is this the place to post text bugs?

When you finish the "A Sticky Situation" quest in Chapter 3, the text box that pops up says the quest is "started" rather than "complete".

[yoshemahino]

Originally posted by dragonvare:

Just FYI Unintalling the FFDShow Codex does not fix anything. Still have to use the work around to get the game to load.

Edit: I would add removing the Divix Codec to your list because that worked for me.

yes i removed divix from my pc and it works without any issues now. thanks for the help dragonvare

[CookieFox]

I know this issue is already reported, but i have an AMD Radeon R7 200
Im right at the end of the game (divine knight battle) but basically whenever i try and finish the game it crashes at random points (during the first fight, S, during DK S fight), my screen flashes black and the game is still sort of running but the window is white.
It only started doing this relatively recently but usually i can access the menu blind and save. Is there anything i can do to actually finish the game?

[pelthis]

Hello, idk if these issues are already known or not, but as I experienced it in my last playthrough I post it there just in case

1) The quest "shots fired" can't be completed if you're in a new game + and using a character who already did the quest (i.e. in my game, I took the weapon for Machias, but as I had Crow with the quest reward in my team, even though I last hitted mobs with Machias it didn't count for quet validation)

2) When doing the horse event with Towa in festival, the name "Towa" isn't translated in the dialog box, there is still the japanese writing

[bugfragged]

I ran into the bug where Dark Matter doesn't activate its suction effect if you skip the animation with turbo.

[Mr.Giggles (Pokeylopes)]

Copying this to the known issues thread because this is probably an issue!

Ya see on a whim I decided to open up one of my game complete save files to see who I got the relationship with in the end and some how I was able to walk through all the walls/boundaries in the game and this happened.....


http://steamcommunity.com/sharedfiles/filedetails/?id=1291519707

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519574

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519610

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519665

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519803

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519844

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519886

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519925

http://steamcommunity.com/sharedfiles/filedetails/?id=1291519955

Also I figured out what happened/how the bug works ya see if you just open a game clear data file from the main menu than you just choose what you want to carry over to the new game. However if you load a different saved game first and then from the in game menu open the game clear data file this happens!

[TheRAGECage]

Anyone else found an issue where your controllers (Using both Steam Controller and a Mini Xbox 360 Wired) suddenly are mapped incorrectly in this game? Both Controllers work fine in every other game I've tried (Dragon's Dogma, Fallout 3, 4 and NV, Witcher III and others). I hadn't played in over 2 months then I come back to the in game A button being mapped to my controller's B button and half of the buttons aren't mapped any more. I tried uninstalling and re-installing after checking steam had my most recent saves in Cloud, still no go.

Any help would be greatly appreciated!

Edit: Steam Validation also did not fix this

Edit 2: After some further google searches I found that my Razer Diamondback replacement mouse might be an issue but haven't found how the guy fixed this in the forums yet. I have uninstalled all Razer software and the Human Interface Devices from Razer, uninstalled and reinstalled the controller settings for both the Steam and Xbox controllers still having the issue.

[123]

Game crashes every single time during the prologue where Class VII first arrives at the old schoolhouse.


Problem Event Name: APPCRASH
Application Name: ed8.exe
Application Version: 0.0.0.0
Application Timestamp: 5a23fd3f
Fault Module Name: aticfx32.dll
Fault Module Version: 8.17.10.1140
Fault Module Timestamp: 4ff4fa99
Exception Code: c0000005
Exception Offset: 00016421
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Please help.

[Bill]

Durante,
I have found a good spot that crashes consistantly on my RX480 8GB with MSAA 4x/8X but (I believe) didn't on my GTX760 in the same machine. (had swapped cards between PCs than hit the issue)
Do you have that debug build for me to generate a log with? I could do it with both nvida and AMD cards on the same machine..
I get the crash in Chapter 4 when leaving the guild house. I have a save that I can load into inside the building, but then as soon as I go outside it crashes with MSAA 4x setting. There is no cutscene at this point. Running Win7 x86_x64 and AMD drivers 18.2.2. When the game crashes I get that message that the AMD driver crashed and restarted.