So lost just STARTING it up.

[Cosmic_Chaos]

I've tried ALL of they keys on my KEYBORED. So Some reason, they game, WILL NOT START. Nothing pops up, Nothing works. I've closed it down, and the started it back up, I have no clue WHAT I'm supposed to do anymore. Can anyone tell me What I'm supposed to do?

Don't say 'Oh, it's simple, press enter, click on the Episode you want to play, press 'Z' or something'. I have TRIED. NOTHING is WORKING.

Can I please have help? This looks like a really cool looking game, and I wanted to play it. When I try, nothing happens. What do I do?

[-_-]

so the episodes are showing up, but you can't press any of them ? when you hover over the episodes, do they light up ? if not, you might want to try uninstalling and reinstalling the game.

[A Loli]

I had to make my antivirus exclude scanning the game folder since it kept removing the files that started the episodes, so not sure what else to say if it's not your antivirus.

[cheru]

Hi

• Can you check your antivirus didn't remove any files?
  
• Can you verify game files
  
• Can you clear your Steam download cache: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

The mouse can be used on the episode selection menu, then Z and the arrow keys can be used in the actual game.

[Cosmic_Chaos]

well my antivirus removed something called suspicious.cloud5 or something along those lines. My antivirus didn't say about anything else.

[Cosmic_Chaos]

Also, Cheru, I'm still learning with my computer, so I have no clue how to do ANY of the things you suggested. My dad'll be comming over, so maybe he can take a look, but I can't cause I don't know how to do it. :/

[Konozell]

Originally posted by cheru:

Hi

• Can you check your antivirus didn't remove any files?
  
• Can you verify game files
  
• Can you clear your Steam download cache: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

The mouse can be used on the episode selection menu, then Z and the arrow keys can be used in the actual game.

I'm have the same issue. I cleared my cache, and my anti virus didnt tamper with it. yet it still will not allow me to start an episode.

[cheru]

Ok, I'll try explain it simply:

• Can you check your antivirus didn't remove any files?

which Antivirus do you have? Normally you can search their forums on how to stop it scanning certain folders, or how to add stuff to the exception list.

• Can you verify game files

Once you have done that you can verify your files on steam by:
right click on Angels of Death > properties > Local Files > Verify integrity of game cache

• Can you clear your Steam download cache: https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638

Just follow the instructions on the link


Now for the extra stuff,

• Can you let me know what your pc specs are?
  (you can see this by pressing the windows key and the pause key at the same time)
  what does it say there?
  
  
• What language is your computer in?
  
  
• Which chapter are you trying to play?
  
  
• Are there any error messages appearing? Can you screenshot them and post them here?
  
  
• Can you check if you have a crash report? (here is a guide on how to get one: http://www.cyberlink.com/support/faq-content.do?id=10449

[Cosmic_Chaos]

Thank you, it worked for me! It was mostly my anti-virus Norton. I wasn't too surprised, itis very overprotective. I had to find my own way, since there was no step by step since a lot of the ones I found were vague.

Anyways, thank you, I'm able to play the first episode

[cheru]

Originally posted by Laughing_Lunatic:

Thank you, it worked for me! It was mostly my anti-virus Norton. I wasn't too surprised, itis very overprotective. I had to find my own way, since there was no step by step since a lot of the ones I found were vague.

Anyways, thank you, I'm able to play the first episode

Glad to hear the problem has been solved :)