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Even with max machine upgrade, max treatment skill and max diagnosis certainty there is still a 1% incompressible chance to fail the treatment for all illnesses.
Lightheadedness is a bit special too because 100% of failed treatments with this illness lead to a death. Another unique aspect of this illness is that patients that are part of a lightheadedness emergency and who aren't cured yet will automatically die when time expires (contrary to other emergencies). It could explain a wave of deaths in this specific situation.
Is there anything that can be done to mitigate against it?
- Train staff taking care of treatment to increase their Treatment skill to 100% and specialize staff by having only staff with treatment qualifications work in treatment rooms
- Upgrade machines twice when possible
- Make sure the diagnosis certainty of patients is at 100% or as high as possible (for example don't manually send patients to treatment when their diagnosis certainty % is low)
For emergencies, if the issue is that you don't take care of patients fast enough, make sure to repair the machine and have the employee take a break before accepting the emergency (to avoid any downtime during the emergency itself). Otherwise, you could just build an extra treatment room.