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Now if you change your price while they are getting the service, I'd understand, but even then, they should pay what it was before it changed.
I like upping my prices when an emergency comes in since that's patients that go straight to specialist.
Are they being seen and refusing to pay? Are they seeing the prices and refusing to be seen? It wouldn't be so bad if it was in the log. But it's like it's just a random message and doesn't related to any one at all. Then again, message guy is useless. Gives a lot of false info when it comes to finances.
But yes, if it's actually happening I want their name, and an option to refuse treatement until they pay or they can leave.
lol, unless you're in the building trade, clients wont pay til the job is finished and then there's nothing to stop from from refusing to pay or not pay the agreed quote.. so yeah it DOES happen in real life. well in the uk anyway as i've been a victim of it.