No One Attending to Needs

[✰♡ Shotgun Panda ♡✰]

I've noticed this problem before, but I never asked and can't seem to find an answer online anywhere. My staff nor my patients are attending to their needs. I have staff getting upset and patients walking out saying they are hungry/thirsty/bored/have to go to the toilet.

I put a cafe in every building except two. I have multiple vending machines in every building. Toilets in every building. Water coolers, candy machines, arcade games, racks of magazines, pamphlets, and books... even a few telephones. No one has any reason not to eat, drink, or entertain themselves, yet they seems to always neglect a need (or all of them).

Has anyone figured out why this happens??? Any insight would be helpful. It's getting really annoying when I have patients leaving when I have provided everything they could need to keep busy.

Thanks!

[Majora]

Staff don't normally attend their Needs unless on a break. Default staff policy is too restrictive - let most people go off and feed themselves as necessary.

Cafes are a bad idea. Just trust us on this. Vending machines and more vending machines is the answer.

Patients should, ultimately, not be spending enough time in the hospital to get to a ragequit state. You need to move them through faster. What are your queues looking like?

Try spying on your Patients from arrival to departure. Watch their Needs and actions; note where they seem to get bottlenecked.

[ebrumby]

Level 5 staff rooms are really helpful. Hide Gold Certificates behind the Luxury drink and food machines. Put coffee or hot chocolate in all rooms except GPs - for some reason they don't use it. Only use one type of vending machines throughout public areas according to Pinstar or patients will wander to find the ones they prefer. And Majora is right - Cafes are worthless.

[dizzisquirrel2014]

A Cafe for your staff is OK, not patients. I use one when funds are good, I use a building for teaching, research a staff room and loos ( staff Only) and I drop my staff into the cafe when their needs are low ( keep an eye on needs, filter by energy on the staff and patient tab frequently) I only use luxuary vending machines 2 drink one food, and i use a newsagent for bordem in each area, what level are you on in which hospital ? I suggest removing all your entertainment and vending machines and cafe's and replacing them with just the 3 Ive mentioned, alongide @ebrumby 's suggestions, Good Luck

[✰♡ Shotgun Panda ♡✰]

Every room gets coffee, even GP (habit). Every area gets multiple vending machines. Also had a couple newsagents and gift shops in different buildings. So I'm really not sure why it wasn't enough to keep them occupied. I actually put the cafe in because people didn't seem happy with just the vending machines so I figured I'd give it a shot (and it was being used, so I kept them around).

Queues were bad only in a few areas here and there when I would either try and train folks or put out new rooms that everyone wanted to use (like the MRI machine room). When looking at the people storming out, I didn't see a queue for anything lighting up. I had 4-5 diagnoses rooms for each type by later game and rarely saw it peek over 5 unless I was mass training (which is where I moved my marker too). I'm thinking people may have gotten hung up more in the GP area. I had a main GP building and two other buildings closer to testing to cut on foot traffic and help with overflow. Had 24 GP offices by the end. It could also have been the lay out for that map, causing more travel time. I don't know... But I do know I've noticed the hunger/food/boredom/toilet issues many times.

About to start a new level and see how it goes. May just do a sandbox game to test things out and see if I have any walk outs. If I notice an improvement as I tweek some stuff, I'll let you all know what I did. :)

[ebrumby]

Maybe this is part of the problem: People also become unhappy after visits by some CEOs. When Agatha Sphere, the CEO of the ORB Foundation comes through, she will stop and talk to people. If you choose the person, you can see that they feel "Brainwashed" and then rage quit the hospital, complaining about things that aren't wrong. (Jumbo McNally of Jumbo Mega Corp, damages equipment as he walks through.)

[Majora]

We need to have a sticky saying - "If it's Croquembouche, it's Agatha Sphere."

Launch a General Marketing campaign. Throw spare Assistants at her.