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Yeah this happened to me yesterday aswell. completely broke my game each time I tried to interact in ANY form.
Patients wouldn't arrive, Staff and remaining Patients would just walk on the spot etc
Had to learn not to touch it at all since I didn't fancy restarting the whole thing (I only needed to train 10 people for 3 star)
Restarting the course would appear to have 2 copies of the same guest in the list as well.
Save would fail to load if you quit after the bug has happened , nothing i did managed to remove the bugged guest.
Had to reroll 4 saves to find one that is not bugged to continue.
Thankfully i'm at the Uni hospital and i've not had the same problem when I made two training rooms!
Check this thread - https://steamcommunity.com/app/535930/discussions/0/1737715419901986703/ - for steps on how to recover backup saves.
Screenshot found here: https://i.imgur.com/KOWAP9t.jpg
Tried deleting room but goes 'lights out' and glitches.