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EDIT: This quest glitches quite often. If you need it for the collectible, it usually works to join the game of someone who has completed the quest. The door should then be open.
EDIT: It's stated on Techland's support website that they are aware of the issue and working on a fix. The post is from 19th of December, so hopefully it's coming soon.
I had to fast travel out of the zone and come back later, then I was able to FINALLY complete that quest.