Voices not working

[ˢ ᵃ ᵈ]

The subtitles come up, and the other audio works, but the voices don't seem to work...
(I tried reinstalling and verifying files)

[ˢ ᵃ ᵈ]

Also, this only happens in the cut scenes

[Sirius The Mysterious]

I'm not sure voices are supposed to happen in cut scenes. The characters may just look like they are talking for a more realistic view on whatever the cut scene is showing. Of course I could be wrong, just what I believe to be the case.

[ˢ ᵃ ᵈ]

Originally posted by The Sirius Guy:

I'm not sure voices are supposed to happen in cut scenes. The characters may just look like they are talking for a more realistic view on whatever the cut scene is showing. Of course I could be wrong, just what I believe to be the case.

If the subtitles come up and say stuff I believe voices should be saying what the subtitles say

[Bros]

I am having a similar issue. Music/Game volume works fine however, I can't hear any of the characters voices

[Raveheart]

Same problem here. Music and sound effects work fine. SOME voices work, but suddenly they are gone (characters move mouth and new subtitles show up). It worked fine in Episode 1-3, but Episode 4 seems to have this bug for me.
What I have tried so far (no luck):
- Turning it off and on again ;)
- Made sure ingame volumes are all turned all the way up
- Verify game files through Steam
- Deactivate all sound devices except the one I am actually using
- Made sure I have the latest Windows, nVidia, DirectX & Chipset (+Audio) updates
- Disconnected secondary screen
System: Core i7-7700K, 16GB RAM, nVidia RTX 2070, Win10, Asus Prime Z270-A (using the Boards Realtek Onboard Sound).

[Bros]

Originally posted by Raveheart:

Same problem here. Music and sound effects work fine. SOME voices work, but suddenly they are gone (characters move mouth and new subtitles show up). It worked fine in Episode 1-3, but Episode 4 seems to have this bug for me.
What I have tried so far (no luck):
- Turning it off and on again ;)
- Made sure ingame volumes are all turned all the way up
- Verify game files through Steam
- Deactivate all sound devices except the one I am actually using
- Made sure I have the latest Windows, nVidia, DirectX & Chipset (+Audio) updates
- Disconnected secondary screen
System: Core i7-7700K, 16GB RAM, nVidia RTX 2070, Win10, Asus Prime Z270-A (using the Boards Realtek Onboard Sound).

Hi, thanks for trying to help (you're the only person - I've been looking for a solution for a while now) but unfortunately nothing worked. I had already completed most of these before your comment but i tried them all again just in case and once again nothing worked, I've even reinstalled the game. It seems like I'm one of the only people having this issue, I can't find anything online in any forum/help site.

[Raveheart]

I just made an interesting discovery. I recorded some parts of the buggy cutscenes using a screen recording software (Bandicam). The recorded audio should have 2 channels (Stereo) matching my configuration, but it has 8 channels. So I am assuming that the game for some reason is outputting in 7.1 surround sound instead of 2.0. I can see the waveform of the missing voices appear in the center channel of the recording, but I don't hear them since a stereo setup doesn't have a center speaker. I double ckecked if my soundcard driver is set to 2.0 but the game is still trying to output in 7.1. This would mean, if I can somehow manage to force the game to output in 2.0, the problem might be solved. I am going to test another soundcard thats very old and only supports 2.0 and will keep you updated with the results. If anyone knows how to force the game to 2.0 audio, please let us know.

--EDIT--
Yes, it worked! Deactivating my Realtek onboard sound and using a super old external USB 2.0 soundcard from like 2002 made the game output in 2.0 and the voices worked perfectly.
Seems like the game is trying to autodetect the speaker setup and messed something up there, outputting 7.1 to a 2.0 setup which made the center voices disappear.
*looking at LiS2 devs* there is a reason other games have a manual speaker config setting.

[ˢ ᵃ ᵈ]

Originally posted by Raveheart:

I just made an interesting discovery. I recorded some parts of the buggy cutscenes using a screen recording software (Bandicam). The recorded audio should have 2 channels (Stereo) matching my configuration, but it has 8 channels. So I am assuming that the game for some reason is outputting in 7.1 surround sound instead of 2.0. I can see the waveform of the missing voices appear in the center channel of the recording, but I don't hear them since a stereo setup doesn't have a center speaker. I double ckecked if my soundcard driver is set to 2.0 but the game is still trying to output in 7.1. This would mean, if I can somehow manage to force the game to output in 2.0, the problem might be solved. I am going to test another soundcard thats very old and only supports 2.0 and will keep you updated with the results. If anyone knows how to force the game to 2.0 audio, please let us know.

--EDIT--
Yes, it worked! Deactivating my Realtek onboard sound and using a super old external USB 2.0 soundcard from like 2002 made the game output in 2.0 and the voices worked perfectly.
Seems like the game is trying to autodetect the speaker setup and messed something up there, outputting 7.1 to a 2.0 setup which made the center voices disappear.
*looking at LiS2 devs* there is a reason other games have a manual speaker config setting.

Damn, good find, this solution worked for me. Devs, please fix.

[Deadpool 2.0]

Fix with the audio for me music and fx sounds all worked but voices would not ended up turning off windows enhanced audio setting ran trouble shooting on my speakers and problem found audio format not set to default voices now work just fine. Hope this helps

[LSD]

Raveheart i love you. You help me so much

[legalhendrix]

For those that have this issue in Xbox or any console just make sure ur audio settings isn’t on 7.1 maybe just normal stereo unsuppressed it worked for me when I did it for my Xbox while having this issue