Black Screen of Death after five minutes of play

[craig]

My machine specs:
AMD Ryzen 5 2600
32 Gig of RAM
Nvidia Geforce RTX 2070 8G VRAM

Satisfactory 1.0 starts and runs fine. I get about five minutes of playtime, with no issues.
Suddenly and without warning all my screens will go black. Sounds continue to play, but keyboard and mouse no longer work (they don't affect the sounds). CTRL-ALT-DEL doesn't work. The only fix is to shut the machine down and turn it back on.

I've been fighting with this all day long. Here's what I've tried:

• Updated Nvidia Drivers
• Verified Game Files
• Cleared Shader Cache
• Tried with Satisfactory as the only program running, after a fresh reboot.
• Tried forcing DirectX11 (-d3d11)
• Tried forcing FPS 60
• Tried turning off Contact Shadows and LOD Dithering
• Tried forcing Vulkan (-vulkan)

I never had this problem with Satisfactory Update 8. In fact, I can run No Man's Sky, Forever Skies, Dyson Sphere Program, GTA V, all with no issues. Something in 1.0 has changed.

Any other ideas of things I can try?

[craig]

Tried changing upscaling from Nvidia DLSS to AMD FSR

[craig]

Tried Conveyor Belt Render Distance: Near
Conveyor Belt Item Frequency: Capped 30
Upscaling: None
Anti Aliasing: None

I enabled Nvidia Performance Overlay and noticed the temp never got about 75°C and power never went over 175 watts. I don't think it's power or temp though because a similar graphics intensive game like GTA V would also crash my machine and it's playing fine.

[craig]

Scorched earth settings seems to have helped:
Resolution 1024x768 (lowest)
Windowed Fullscreen
Graphics Preset: Low

I played for at least ten minutes here, before experimenting with higher settings. No crashes.

Also my GPU temp and Power remained low, no higher than 56°C and 90 watts. I'll start gradually increasing settings until it crashes.

[craig]

Going to Graphics Preset: Medium pushed my GPU temp to 65°C and 140 watts

This allowed me to play for a little longer, 10 minutes instead of 5, before it crashed.

I think this is as far as I can go. I'm going to have to wait and hope there's a patch.

[General Bergfruehling]

Same here. Played on Tuesday over hours and since today my RTX gets hot and I get a Blackscreen of death.

[Paragon]

You said "screens"...try disconnecting a monitor and see if it still goes black.

[General Bergfruehling]

Maybe I got a solution:
I updated my GeForce Driver yesterday.

Now I downgraded it to 560.70 and the game is running fine for the past 15-20 minutes. Later I got time to test it a longer time.

Just download the driver from nvidia.com and install it over the current driver.

[General Bergfruehling]

Originally posted by Paragon:

You said "screens"...try disconnecting a monitor and see if it still goes black.

Yes, second screen is disconnected and now the game runs sins an hour.

Driver didn't solved the problem.

[Frisbeehat]

Originally posted by Paragon:

You said "screens"...try disconnecting a monitor and see if it still goes black.

Well that seems to have fixed *my* recent crashing issues so far lol

[craig]

Well... scorched earth didn't work. The recent hotfix didn't work. So I went with scorched wallet lol. Installed an AMD Radeon RX 7900XT in my machine today.

I've been running for a half hour so far with no issues. I'll run it longer tomorrow but it looks like that solved my problem.

[Paragon]

Originally posted by craig:

Well... scorched earth didn't work. The recent hotfix didn't work. So I went with scorched wallet lol. Installed an AMD Radeon RX 7900XT in my machine today.

I've been running for a half hour so far with no issues. I'll run it longer tomorrow but it looks like that solved my problem.

Play on sir!

[WF442]

I`m having the same problem, but in my case the black screen is random.
I can play for 5 to 6 hours one day. The next day the black screen appears after 5-10 minutes to 30 minutes.

Changed the power cable to the GPU, but that didn`t fix it.
Waiting for a new 1.4 DP cable. Running a high speed HDMI cable on a 48" 4K monitor now.

The thing is, that this issue is only with Satisfactory.
I can run everything else without a problem.

Does anyone have an idea?

[Paragon]

Originally posted by WF442:

I`m having the same problem, but in my case the black screen is random.
I can play for 5 to 6 hours one day. The next day the black screen appears after 5-10 minutes to 30 minutes.

Changed the power cable to the GPU, but that didn`t fix it.
Waiting for a new 1.4 DP cable. Running a high speed HDMI cable on a 48" 4K monitor now.

The thing is, that this issue is only with Satisfactory.
I can run everything else without a problem.

Does anyone have an idea?

Are you in Fullscreen or Windowed?

[WF442]

Originally posted by Paragon:

Originally posted by WF442:

I`m having the same problem, but in my case the black screen is random.
I can play for 5 to 6 hours one day. The next day the black screen appears after 5-10 minutes to 30 minutes.

Changed the power cable to the GPU, but that didn`t fix it.
Waiting for a new 1.4 DP cable. Running a high speed HDMI cable on a 48" 4K monitor now.

The thing is, that this issue is only with Satisfactory.
I can run everything else without a problem.

Does anyone have an idea?

Are you in Fullscreen or Windowed?

Windowed in settings, even though it doesn`t look like it.

[General Bergfruehling]

Still got this issue. On Windows I can play a few hours, screen turns black, and the RTX Fans overdrives. Game is also stucking on other connected PCs, but discord runs on without a Problem. We can chat normally, so Windows itself doesn't crash.
Also GPU-Z doesn't give any logs that show overheating the memory or GPU.

On Linux Mint 22 with latest GeForce driver, the same happens but in the main menu.