unable to connect to dedicated server

[Chris Solomon]

nitrado is now offering dedicated server rentals using the new dedicated server software, but i can't connect to the server that has been setup for me and my friend. i keep getting the following error -

[2021.10.31-06.13.25:591][508]LogNet: Warning: UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 115.61, Real: 30.00, Good: 30.00, DriverTime: 169.01, Threshold: 30.00, [UNetConnection] RemoteAddr: 95.156.194.242:10200, Name: IpConnection_2147453263, Driver: GameNetDriver EOSNetDriver_2147453264, IsServer: NO, PC: BP_PlayerController_C_2147451262, Owner: BP_PlayerController_C_2147451262, UniqueId: EOS:(EOS)9e3e518407914dffb77f1a4988ce5751|0002426a8b7e475a8d7d7109325ea9af
[2021.10.31-06.13.25:591][508]LogNet: Error: UEngine::BroadcastNetworkFailure: FailureType = ConnectionTimeout, ErrorString = UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 115.61, Real: 30.00, Good: 30.00, DriverTime: 169.01, Threshold: 30.00, [UNetConnection] RemoteAddr: 95.156.194.242:10200, Name: IpConnection_2147453263, Driver: GameNetDriver EOSNetDriver_2147453264, IsServer: NO, PC: BP_PlayerController_C_2147451262, Owner: BP_PlayerController_C_2147451262, UniqueId: EOS:(EOS)9e3e518407914dffb77f1a4988ce5751|0002426a8b7e475a8d7d7109325ea9af, Driver = GameNetDriver EOSNetDriver_2147453264
[2021.10.31-06.13.25:591][508]LogNet: Warning: Network Failure: GameNetDriver[ConnectionTimeout]: UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 115.61, Real: 30.00, Good: 30.00, DriverTime: 169.01, Threshold: 30.00, [UNetConnection] RemoteAddr: 95.156.194.242:10200, Name: IpConnection_2147453263, Driver: GameNetDriver EOSNetDriver_2147453264, IsServer: NO, PC: BP_PlayerController_C_2147451262, Owner: BP_PlayerController_C_2147451262, UniqueId: EOS:(EOS)9e3e518407914dffb77f1a4988ce5751|0002426a8b7e475a8d7d7109325ea9af
[2021.10.31-06.13.25:591][508]LogGame: Error: Network Error Recived: Type: ConnectionTimeout, MSG: UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 115.61, Real: 30.00, Good: 30.00, DriverTime: 169.01, Threshold: 30.00, [UNetConnection] RemoteAddr: 95.156.194.242:10200, Name: IpConnection_2147453263, Driver: GameNetDriver EOSNetDriver_2147453264, IsServer: NO, PC: BP_PlayerController_C_2147451262, Owner: BP_PlayerController_C_2147451262, UniqueId: EOS:(EOS)9e3e518407914dffb77f1a4988ce5751|0002426a8b7e475a8d7d7109325ea9af
[2021.10.31-06.13.25:591][508]LogNet: NetworkFailure: ConnectionTimeout, Error: 'UNetConnection::Tick: Connection TIMED OUT. Closing connection.. Elapsed: 115.61, Real: 30.00, Good: 30.00, DriverTime: 169.01, Threshold: 30.00, [UNetConnection] RemoteAddr: 95.156.194.242:10200, Name: IpConnection_2147453263, Driver: GameNetDriver EOSNetDriver_2147453264, IsServer: NO, PC: BP_PlayerController_C_2147451262, Owner: BP_PlayerController_C_2147451262, UniqueId: EOS:(EOS)9e3e518407914dffb77f1a4988ce5751|0002426a8b7e475a8d7d7109325ea9af'


is anyone able to help me de-crypt this nonsense error?

[sendjes]

Contact Nitrado's spport.

[Chris Solomon]

it doesnt seem to be an error with nitrado, but rather with satisfactory or the satisfactory server sofateare itself. my connection seems to br fine, and i am not using anywhere near the 10mbps my connection allows for

[phillip_lynx]

Have you used the standard port from satisfactory or the query-port from nitrado.
You have to use the latter one.

http://prntscr.com/1xyxhx2

[Chris Solomon]

well... i wanted to use the default port as specified by the devs, but nitrado setup the server using a weird port 19202 - or something like that. today i was able to connect successfully, but i kept getting the same timeout errors. the server location is supposed to be in L.A. which is around 400 miles from me. my ping according to the game was bouncing around between 90 and 300. not sure what that was about, but it was causing some weird physics oddities, especially with the trains.

[Napster]

Sorry to necro this thread, but hopefully I can add some helpful information to anyone finding this in the future.

I experienced this same UNetConnection Tick Connection TIMED OUT error when trying to set up a dedicated server for the game Satisfactory. Here's the solution I found:

Short answer: If the server you are connecting to is on your LAN, you cannot use a public IP and port to connect, you must use your local IP.

Long answer: I set up the server on dedicated server hardware, forwarded necessary ports to that IP, and set up a free DNS to point to my public IP (so I don't have to give every player my real IP address). Before telling my friends to try connecting to my server, I wanted to test it myself. I booted up the game on my desktop PC, typed in the DNS and port, and tried to connect. That gave me the error message. I pulled my hair out for hours trying to figure out why "my server was broken". In actuality, it was not broken, I just could not use my public IP (or my DNS) to connect to my own server. I tried using my local IP (192.168.1.128), and it connected with no problems. I instructed my friends to connect using my public IP or DNS and they could connect just fine.

This may not be the same cause/solution of the error message that you are experiencing, but this was the solution for me. Hope that helps.

[Chris Solomon]

no problem, your definitely no necro'ing anything here as this is an ongoing issue.

my issue in particular turned out to be caused by the fact i was running the satisfactory from an HDD. even though it has pretty good transfer speeds, using an HDD for playing online is a no-go currently. the only solution for me was to move the game files to a new library located on my C:\ drive which is an NVME drive. hopefully as the game gets closer to 1.0 release, and as the code gets more optimized, thos issue will disappear. I say this becuase putting the game onto my NVME dropped the free space below 20%, which is not good.

[Delirio]

Use the multihome parameter.
Don't ask me why, but it solved my Dedicated Server connection issues I had on CentOS, Rocky OS and Ubuntu Server.

./FactoryServer -multihome={ip_address}