Error launching the game

[NunoGoncalvesPT]

hi,
The game is not starting due an Unreal Engine 4 crash. The error happens on both my computers. I can bypass this error with this batch file:

move D:\Program Files\Steam\steamapps\common\Satisfactory D:\Program Files\Steam\steamapps\common\Satisfactory2
call D:\Program Files\Steam\steamapps\common\Satisfactory2\FactoryGame\Binaries\Win64\FactoryGame-Win64-Shipping.exe
move D:\Program Files\Steam\steamapps\common\Satisfactory2 D:\Program Files\Steam\steamapps\common\Satisfactory

then the games runs normally.
So is a Steam error or Satisfactory error with game path. Allready contacted Steam support and they said is with the Satisfactory team.

Thanks

[phillip_lynx]

Tried to verify Files?
Or reinstall Satisfactory?

[DarkJoker]

What are your computer specs?
What error does the UE4 give you?

[sansee]

Puzzling. You're clearly skilled enough to write/use a batch file but not providing the exact error you get?

[NunoGoncalvesPT]

Originally posted by phillip_lynx:

Tried to verify Files?
Or reinstall Satisfactory?

Hi,
I reinstalled, the game yes and the error continues.

[NunoGoncalvesPT]

Originally posted by DarkJoker:

What are your computer specs?
What error does the UE4 give you?

Hi
i have more then 200 hours of the game, and i continue playing changing the game directory. ( will post the error on the sansee question.

[NunoGoncalvesPT]

Originally posted by sansee:

Puzzling. You're clearly skilled enough to write/use a batch file but not providing the exact error you get?

Hi,
I had the error on a PNG file that i uploaded to steam support but the answered that they cant help with that and sugest to contact game the game suport. when i wrote this "Bug", was waiting to get a ""window" to attach the PNG file and that didnt happen. TXT error is this:

Version: 131382, IsEditor: No, IsPerforceBuild: No, BuildConfiguration: Shipping, Launcher: Steam, NetMode: -, IsUsingMods: No

Assertion failed: [File:D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 249] Result failed at D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error E_FAIL

FactoryGame_Win64_Shipping!FWindowsErrorOutputDevice::Serialize() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\windows\windowserroroutputdevice.cpp:79]
FactoryGame_Win64_Shipping!FOutputDevice::LogfImpl() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\misc\outputdevice.cpp:71]
FactoryGame_Win64_Shipping!AssertFailedImplV() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\misc\assertionmacros.cpp:101]
FactoryGame_Win64_Shipping!FDebug::AssertFailed() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\misc\assertionmacros.cpp:449]
FactoryGame_Win64_Shipping!VerifyD3D11Result() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:249]
FactoryGame_Win64_Shipping!FD3D11Viewport::PresentChecked() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:364]
FactoryGame_Win64_Shipping!FD3D11DynamicRHI::RHIEndDrawingViewport() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:666]
FactoryGame_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:325]
FactoryGame_Win64_Shipping!FRHICommandListExecutor::ExecuteInner() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:592]
FactoryGame_Win64_Shipping!FRHICommandList::EndDrawingViewport() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:1528]
FactoryGame_Win64_Shipping!FSlateRHIRenderer::DrawWindow_RenderThread() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:987]
FactoryGame_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<`FSlateRHIRenderer::DrawWindows_Private'::`29'::SlateDrawWindowsCommandName,<lambda_5d0d9a64526f5e2439319adeb0854baf> > >::ExecuteTask() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:857]
FactoryGame_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\async\taskgraph.cpp:581]
FactoryGame_Win64_Shipping!RenderingThreadMain() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:333]
FactoryGame_Win64_Shipping!FRenderingThread::Run() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:464]
FactoryGame_Win64_Shipping!FRunnableThreadWin::Run() [d:\ws\sb-200518130817-657\ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:96]

just to add, windows and drivers are updated, directx reinstalled, Suposed VPN incompatibilty with steam uninstalled and some others software said by steam team uninstalled too.

[Maverick]

Originally posted by Nuno Goncalves:

Assertion failed: [File:D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 249] Result failed at D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error E_FAIL

This is similar to the error reported here.
https://steamcommunity.com/app/526870/discussions/1/2953753908232475378/?tscn=1599456788

Try deleting the config folder.
users\username\Local Settings\Application Data\FactoryGame\Saved\Config

I think what happened with Ulalume and why this fixed the problem is they pressed alt+tab and the game changed screen resolutions or some other setting to something incompatible with their hardware, saving it to the config files . After this, the game crashed whenever they tried to run it until they deleted the config folder and the game had to generate a new one with default settings.

[sansee]

Do you get this when Launching through Steam or directly from its directory? Does it happen when loading a savegame?

Did you recently update windows?

IF it is a pathing error why do you keep moving it back again? What happens if you just run the game directly (not from Steam) from D:\Program Files\Steam\steamapps\common\Satisfactory2 (and just leave the game there)?

Try deleting the config folder (make backup first). Start the game. If the same thing happens, verify installation (not the same as reinstalling).

Submit a bug report to Coffee Stain if nothing works.

[NunoGoncalvesPT]

Originally posted by Maverick:

Originally posted by Nuno Goncalves:

Assertion failed: [File:D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 249] Result failed at D:\ws\SB-200518130817-657\UE4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error E_FAIL

This is similar to the error reported here.
https://steamcommunity.com/app/526870/discussions/1/2953753908232475378/?tscn=1599456788

Try deleting the config folder.
users\username\Local Settings\Application Data\FactoryGame\Saved\Config

I think what happened with Ulalume and why this fixed the problem is they pressed alt+tab and the game changed screen resolutions or some other setting to something incompatible with their hardware, saving it to the config files . After this, the game crashed whenever they tried to run it until they deleted the config folder and the game had to generate a new one with default settings.

Tried and no show. same error/crash. Thanks anyway.

[NunoGoncalvesPT]

Originally posted by sansee:

Do you get this when Launching through Steam or directly from its directory? Does it happen when loading a savegame?

Did you recently update windows?

IF it is a pathing error why do you keep moving it back again? What happens if you just run the game directly (not from Steam) from D:\Program Files\Steam\steamapps\common\Satisfactory2 (and just leave the game there)?

Try deleting the config folder (make backup first). Start the game. If the same thing happens, verify installation (not the same as reinstalling).

Submit a bug report to Coffee Stain if nothing works.

Tried both. Through Steam and game directory. After changing the directory, the games runs normal. Go to game menu, loads the game and play normal.

Almost all days i update both computers. Did it again/checked when steam support told me to do.
About the batch file:

If i move the directory and leave as Satisfactory2, next time pc boots and open Steam, they will download the 10 GB of the game again to Satisfactory directory. Then will be 2 folders with the game.

And the second reason is, game updates, if there is a game update, steam will update the game on boot.

Deteling/Renaming Config folder didn't work. Checked files integrity and no error.

Is a strange error/bug and i have a workaround but the steam and coffee stain need to know.
And i've allmost 100% sure is a steam error, not coffee stain error. And Steam can't (or don't want to) fix that. I will send an email to Coffee Stain. thanks anyway. any news, i'll post here.

[DarkJoker]

Originally posted by Nuno Goncalves:

And i've allmost 100% sure is a steam error, not coffee stain error. And Steam can't (or don't want to) fix that. I will send an email to Coffee Stain. thanks anyway. any news, i'll post here.

Its a bug with the Unreal Engine, or the interaction with Satisfactory and the engine directly. You have some configuration files deep within your computer that is not getting deleted when you uninstall/reinstall the game. Moving the game to the /Satisfactory2/ directory forces it to use a mirrored configuration file that is working.

I don't use Windows anymore, so I cannot tell you where exactly the configuration file is. The suggestion posted above is not the only configuration files generated by the Unreal Engine.

This is a common error with a lot of games that use the Unreal Engine, so its nothing new.

You can also post your computer specs like I asked if you would like some additional help.

[sansee]

Steams number for Satisfactory is 526870 so you could try uninstall, shut down Steam, delete everything to the game, and try reinstalling.

Use this to find residual files lingering after uninstalling: https://www.voidtools.com/

But yes, if your pc is too weak then it won't matter.

[NunoGoncalvesPT]

Originally posted by sansee:

Steams number for Satisfactory is 526870 so you could try uninstall, shut down Steam, delete everything to the game, and try reinstalling.

Use this to find residual files lingering after uninstalling: https://www.voidtools.com/

But yes, if your pc is too weak then it won't matter.

Finally, "fixed".

Made backup off all my steam games, uninstalled all steam games, deleted all folders from factorygame (using that Everything app), reinstalled satisfactory and crashed. Uninstalled Satisfactory, uninstalled steam and delete all steam folders.
Reinstalled Steam and all games again, and worked. So it was the steam app (configs) problem that made this crash.

About my PCs:

Notebook:

Asus K550CC
i3 3635M 1.4 GHz
12 GB RAM
Nvidia 720M
120 GB Crucial SSD
Caddy + WD 320 GB

PC:

AMD FX 6300 3.5 GHz
16 GB RAM
Radeon 3000 (selled GFX, waiting RX 580 )
120 GB Kingston SSD
3 TB Seagate
500 GB WD

I play satisfactory on the notebook. On the PC, with that onboard Radeon 3000 the game runs but a lot laggy. I tested because it was very strange, same error on both computers.

Thanks to all.