Crashes every 2 mins

[travis.p.campbell]

I played this game stable in update 8 on my laptop. I have nearly 1000 hours of game time logged. Now every 2 mins the game crashes. Here is what the report reads.

GPU Crash dump Triggered

FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::TerminateOnGPUCrash() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:875]
FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::VerifyD3D12Result() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:901]
FactoryGameSteam_D3D12RHI_Win64_Shipping!`FD3D12DynamicRHI::ProcessInterruptQueue'::`2'::<lambda_1>::operator()() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:984]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ForEachQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHI.cpp:286]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1147]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12Thread::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:97]
FactoryGameSteam_Core_Win64_Shipping!FRunnableThreadWin::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]

I have tried Direct X 11
I have gone back to direct x 12.
I have updated all drivers for my hardware.


This is my system


OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MASTER
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 9 7950X 16-Core Processor, 4501 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1709, 9/28/2023
SMBIOS Version 3.5
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX X670E-F GAMING WIFI
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.2506"
User Name MASTER\travi
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.2 GB
Available Physical Memory 56.9 GB
Total Virtual Memory 67.2 GB
Available Virtual Memory 49.6 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

I have lowered all settings to medium.
I have turned off all upscaling.
I have followed 3 other forum posts and changed settings for GPU in BIOS and in game video settings.
I have even spent time in the Regedit and changed some recommended settings for Tdr Delay issues. None of that made a difference so I set it all back to what was already there.

I am at my wits end. Please help. I like this game and it was fun when it was Update 5-8.

[Paragon]

Did you try uninstall----->re-install?

[Quahox]

use launch parameter -dx11

[travis.p.campbell]

Originally posted by Paragon:

Did you try uninstall----->re-install?

I will try this now, and check back once it has completed. This will take a minute or two.

[travis.p.campbell]

Originally posted by Quahox:

use launch parameter -dx11

Im not clear on what you mean by that. I did swap to DX 11 and restart and it made it worse.

[Mukyla | ヒソカ]

Hey, you can do the same thing in the video. It worked for me:https://www.youtube.com/watch?v=1RGx0jUbQVA

[Bolt]

It crashes for me too. If you look up crash on the forums there's over 200 pages of comments the first few pages are recent (far as I looked) didn't see any solutions just the DX11 launch suggestion which didn't help.

Hopefully they patch it soon.

[Wolfgang]

GPU issue. Not sure what GPU you have (since it isn't even listed in the specs you posted) but it is most likely outdated GPU drivers.

[Paragon]

Originally posted by Bolt:

It crashes for me too. If you look up crash on the forums there's over 200 pages of comments the first few pages are recent (far as I looked) didn't see any solutions just the DX11 launch suggestion which didn't help.

Hopefully they patch it soon.

Did you try uninstall?

[Bolt]

Originally posted by Paragon:

Originally posted by Bolt:

It crashes for me too. If you look up crash on the forums there's over 200 pages of comments the first few pages are recent (far as I looked) didn't see any solutions just the DX11 launch suggestion which didn't help.

Hopefully they patch it soon.

Did you try uninstall?

Game wasn't installed prior to 1.0 or ever on this PC. I've been waiting for 1.0 for awhile. Still I'll try to reinstall it, it's small enough. Though I did verify too. Appreciate the suggestion

[travis.p.campbell]

Originally posted by Mukyla | ヒソカ:

Hey, you can do the same thing in the video. It worked for me:https://www.youtube.com/watch?v=1RGx0jUbQVA

That was a blocked link.

[travis.p.campbell]

Originally posted by Wolfgang:

GPU issue. Not sure what GPU you have (since it isn't even listed in the specs you posted) but it is most likely outdated GPU drivers.

No idea why it wasn't listed. It wouldn't let me add a screenshot.

RX6800 with drivers that were updated yesterday. Driver date is 8/23/2024

Works for all other games I play. This is the only issue.

[travis.p.campbell]

Did a reinstall. Reset all settings to default. still not working. Same error code.

[travis.p.campbell]

After doing all current suggestions. Including reinstalling, resetting all defaults, and validating all files. This is the new Crash report.

Version: 365306, IsEditor: No, IsPerforceBuild: No, BuildConfiguration: Shipping, Launcher: Steam, NetMode: Standalone, IsUsingMods: No, IsSaveGameEdited: No

GPU Crash dump Triggered

FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::TerminateOnGPUCrash() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:875]
FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::VerifyD3D12Result() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:901]
FactoryGameSteam_D3D12RHI_Win64_Shipping!`FD3D12DynamicRHI::ProcessInterruptQueue'::`2'::<lambda_1>::operator()() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:984]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ForEachQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHI.cpp:286]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1147]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12Thread::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:97]
FactoryGameSteam_Core_Win64_Shipping!FRunnableThreadWin::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]

It doesn't look like anything has changed.

I welcome any and all suggestions, I will try every serious suggestion. Oh and yes I have turned it off and back on again.

Keep in mind that all other Steam games that I have work, Minecraft works, and all other computer operations are working.

This game is the only thing that is crashing.

[Kairi ♡]

Did you try Vulkan renderer?

[travis.p.campbell]

Originally posted by Kairi ♡:

Did you try Vulkan renderer?

First the answer was no, then it became yes as I did it for the attempt.

This time it crashed in 19 seconds. Those 19 seconds were not stable and there were 2 freeze ups.

Newest crash report.

Version: 365306, IsEditor: No, IsPerforceBuild: No, BuildConfiguration: Shipping, Launcher: Steam, NetMode: Standalone, IsUsingMods: No, IsSaveGameEdited: No

GPU Crash dump Triggered

FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::TerminateOnGPUCrash() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:875]
FactoryGameSteam_D3D12RHI_Win64_Shipping!D3D12RHI::VerifyD3D12Result() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp:901]
FactoryGameSteam_D3D12RHI_Win64_Shipping!`FD3D12DynamicRHI::ProcessInterruptQueue'::`2'::<lambda_1>::operator()() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:984]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ForEachQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHI.cpp:286]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12DynamicRHI::ProcessInterruptQueue() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:1147]
FactoryGameSteam_D3D12RHI_Win64_Shipping!FD3D12Thread::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:97]
FactoryGameSteam_Core_Win64_Shipping!FRunnableThreadWin::Run() [C:\BuildAgent\work\b731a33f2a691e17\UE4\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:149]