Technical Troubleshooting

[76561198349709834]

Here you can find a list of steps to try out in order to troubleshoot issues with crashes (game and PC) as well as connection and performance problems. These points were able to fix issues for a number of players already.

This possible fix was found by player Slackard
Experiencing game crashes on start up issues?

Try and enable Screen Space Reflections. You can do this in the graphics settings in the main menu, in game menu or through the following method out of game:
C:\Users\USER\Documents\Avalanche Studios\theHunter Call of the Wild\Saves\settings\STEAMUSERID>settings.json then set "GraphicsSSReflection": 0 to 1

Link to the original thread and test by Slackard: http://steamcommunity.com/app/518790/discussions/4/133257324789957578/?ctp=7

Make sure you are using the latest graphics driver:

• GeForce Experience: {HIVATKOZÁS TÖRÖLVE}http://www.geforce.com/geforce-experience/download
  
• AMD: {HIVATKOZÁS TÖRÖLVE}http://support.amd.com/en-us/download

Microsoft Visual C++

• Uninstall Microsoft visual c++ 2015
  
• Reboot your PC
  
• Reinstall it from Microsoft website - {HIVATKOZÁS TÖRÖLVE}https://www.microsoft.com/en-us/download/details.aspx?id=48145
  
• Launch the game again.

Keep Steam online, but disable the Steam cloud sync. via Properties -> Updates

Verify the integrity of the game cache:

• Via Steam open your game library. Games/View Game Library
  
• Open the games properties. Right click game title the Hunter Call of the Wild. Bottom of the menu click on Properties.
  
• Select the LOCAL FILES tab and click on VERIFY INTEGRITY OF GAME CACHE...
  
• Exit Steam, Reboot your machine and try launching a game session.

Errors with api-ms-win-crt-runtime-l1-1-0.dll

This error is mostly connected to the version of WinSDK. The correct version for theHunter: Call of the Wild is WinSDK-10.0.10586.0.0 which can be downloaded from Microsofts website: {HIVATKOZÁS TÖRÖLVE}https://www.microsoft.com/en-us/download/details.aspx?id=8279

Performance and FPS issues on Laptops

If you are experiencing severe graphic issues or FPS drops on a Laptop please make sure that the game uses your graphics card and not the on-board graphics chipset as this will more than likely not be able to run the game properly. To find out how to check this for your individual machine please contact the manufacturer or seller of the laptop.

Misc

• Turn off Steam overlay
  
• Set the game to borderless windowed mode. You do so by right clicking the game in your library, opening the properties, then click on 'Set start perimeter' and type in /borderless there.
  
• Turn down all visual effects and details in the game, play for a while and enable them again one by one and continue to monitor the stability.
  
• If you are using multiple monitors please try and set it to single display mode.
  
• Disable background programs for recording and screen capturing
  
• Temporarily disable your antivirus software

You can also contact our technical customer support team here: {HIVATKOZÁS TÖRÖLVE}http://support.thehunter.com/hc/en-us

If you contact them please make sure to attach a MSinfo32 file to your ticket:

• On the keyboard, hold down the WINDOWS key and then hit R.
  
• In the Run window, type MSINFO32 and then click OK.
  
• In the System Information window, click the File menu and then Save.
  
• Set the desired folder to save to, enter a filename, and then click Save.

[Dominicus013]

Hello i play on ps4 and evertime wen i zoom out the map. the game crash or freeze. Please update it.

[PicSoul]

Dominicus013 eredeti hozzászólása:

Hello i play on ps4 and evertime wen i zoom out the map. the game crash or freeze. Please update it.

Please post console related discussion in the console subforum. Thank you.

http://steamcommunity.com/app/518790/discussions/7/

[fwratai]

Hello,
I had same problem which not starting up.
once click the icon, synclonigzing... then never lunched (even in task manager nothing runs)
I try what was written here however its looks not help yet kindly assist me here is dxdiag data

------------------
System Information
------------------
Time of this report: 11/5/2017, 13:38:58
Machine name: MAIN01-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: Japanese (Regional Setting: Japanese)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 01/06/14 15:17:33 Ver: 09.09
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
Page File: 3515MB used, 12742MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 750
Manufacturer: NVIDIA
Chip type: GeForce GTX 750
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1381&SUBSYS_13811569&REV_A2
Display Memory: 4044 MB
Dedicated Memory: 972 MB
Shared Memory: 3072 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22D390
Monitor Id: SAM0B63
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.8813 (English)
Driver Version: 23.21.13.8813
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/28/2017 01:46:38, 18207248 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-50C1-11CF-B454-8C3318C2DA35}
Vendor ID: 0x10DE
Device ID: 0x1381
SubSys ID: 0x13811569
Revision ID: 0x00A2
Driver Strong Name: oem10.inf:NVIDIA_Devices.NTamd64.6.1:Section127:23.21.13.8813:pci\ven_10de&dev_1381
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7071 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/22/2013 20:38:24, 3692632 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: S22D390-C (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0060&SUBSYS_15691381&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0035.0001 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/28/2017 01:46:38, 225208 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7071 (English)
Driver Attributes: Final Retail
Date and Size: 10/22/2013 20:38:24, 3692632 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: マウス
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: キーボード
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1C4F, 0x0024
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1C4F, 0x0024
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/27/2013 09:41:37, 343040 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID キーボード デバイス
| Vendor/Product ID: 0x1C4F, 0x0024
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ ターミナル サーバー キーボード ドライバー
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID 準拠マウス
| Vendor/Product ID: 0x1BCF, 0x0005
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/14/2009 08:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 09:48:27, 49216 bytes
|
+ ターミナル サーバー マウス ドライバー
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 124.4 GB
Total Space: 484.1 GB
File System: NTFS
Model: ST1000DM003-1CH162 ATA Device

Drive: D:
Free Space: 94.1 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD10EZEX-00WN4A0 ATA Device

Drive: F:
Free Space: 19.1 GB
Total Space: 469.7 GB
File System: NTFS
Model: ST1000DM003-1CH162 ATA Device

Drive: H:
Free Space: 3.0 GB
Total Space: 1000.0 GB
File System: NTFS
Model: Hitachi HDS722020ALA330 USB Device

Drive: I:
Free Space: 1.3 GB
Total Space: 907.7 GB
File System: NTFS
Model: Hitachi HDS722020ALA330 USB Device

Drive: E:
Model: TSSTcorp CDDVDW SH-224DB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Japanese), 11/20/2010 17:19:21, 147456 bytes

[RamMack]

fwratai eredeti hozzászólása:

Hello,
I had same problem which not starting up.
once click the icon, synclonigzing... then never lunched (even in task manager nothing runs)
I try what was written here however its looks not help yet kindly assist me here is dxdiag data

What Anti virus are you running?
Try starting from the .exe in Steam folder.
Verify game files

[fwratai]

Hello RamMack,

I trun off the Avast Anti virus, and also try to start direvt from
C:\Program Files (x86)\Steam\SteamApps\common\theHunterCotW\theHunterCotW_F.exe
However error comes up "The application was unable to start correctly (0xc000007b). click OK to close the application.

So i have C++ of 2005(x64),2008(x64)&(x86), 2010(x64)&(x86),2012(x64)&(x86),2013(x64)&(x86),2015(x64)&(x86).
Microsoft .NET 4.5.2(Japanese)
Microsoft .NET 4.7.1
Nividia driver 388.13
Nividia GeForce Experience 3.10.0.95
nividia HD audio driver 1.3.35.1
Nividia PhysX system software 9.17.0524
Nividia Graphic driver 388.13


What I already try was
Uninstall & install - below,
the Hunter CotW
2015 C++
Microsoft .NET 4.7.1
Nividia Graphic driver

Then try to look for
C:\Users\USER\Documents\Avalanche Studios\theHunter Call of the Wild\Saves\settings\STEAMUSERID>settings.json
However the Avalanche Studios file it's self are not exits (maybe not created by system?)

And also try to set "start as Admin" however not works.

So what action can i try next?

By the way i was playing the classic before i am not sure that's the reason http://support.thehunter.com/hc/en-us can not create / login with the account i had for support.
So maybe i need to re-create e-mail account and different e-mail address to make it up I guess... I am looking forward that i do not need to create new e-mail just for this because I will forget soon for sure..

[RamMack]

fwratai eredeti hozzászólása:

Hello RamMack,

I trun off the Avast Anti virus, and also try to start direvt from
C:\Program Files (x86)\Steam\SteamApps\common\theHunterCotW\theHunterCotW_F.exe
However error comes up "The application was unable to start correctly (0xc000007b). click OK to close the application.

So i have C++ of 2005(x64),2008(x64)&(x86), 2010(x64)&(x86),2012(x64)&(x86),2013(x64)&(x86),2015(x64)&(x86).
Microsoft .NET 4.5.2(Japanese)
Microsoft .NET 4.7.1
Nividia driver 388.13
Nividia GeForce Experience 3.10.0.95
nividia HD audio driver 1.3.35.1
Nividia PhysX system software 9.17.0524
Nividia Graphic driver 388.13


What I already try was
Uninstall & install - below,
the Hunter CotW
2015 C++
Microsoft .NET 4.7.1
Nividia Graphic driver

Then try to look for
C:\Users\USER\Documents\Avalanche Studios\theHunter Call of the Wild\Saves\settings\STEAMUSERID>settings.json
However the Avalanche Studios file it's self are not exits (maybe not created by system?)

And also try to set "start as Admin" however not works.

So what action can i try next?
Google the error code 0xc000007b

By the way i was playing the classic before i am not sure that's the reason http://support.thehunter.com/hc/en-us can not create / login with the account i had for support.
So maybe i need to re-create e-mail account and different e-mail address to make it up I guess... I am looking forward that i do not need to create new e-mail just for this because I will forget soon for sure..

Google the error code 0xc000007b
Also just checked your GPU. It is quite underpowered compared to the min req. GTX 660
http://gpu.userbenchmark.com/Compare/Nvidia-GTX-750-vs-Nvidia-GTX-660/3162vs2162

[fwratai]

This is noted... i will try to change graphic card instead.. if higher graphic card does / does not work I will come back again to update.

RamMack eredeti hozzászólása:

fwratai eredeti hozzászólása:

Hello RamMack,

I trun off the Avast Anti virus, and also try to start direvt from
C:\Program Files (x86)\Steam\SteamApps\common\theHunterCotW\theHunterCotW_F.exe
However error comes up "The application was unable to start correctly (0xc000007b). click OK to close the application.

So i have C++ of 2005(x64),2008(x64)&(x86), 2010(x64)&(x86),2012(x64)&(x86),2013(x64)&(x86),2015(x64)&(x86).
Microsoft .NET 4.5.2(Japanese)
Microsoft .NET 4.7.1
Nividia driver 388.13
Nividia GeForce Experience 3.10.0.95
nividia HD audio driver 1.3.35.1
Nividia PhysX system software 9.17.0524
Nividia Graphic driver 388.13


What I already try was
Uninstall & install - below,
the Hunter CotW
2015 C++
Microsoft .NET 4.7.1
Nividia Graphic driver

Then try to look for
C:\Users\USER\Documents\Avalanche Studios\theHunter Call of the Wild\Saves\settings\STEAMUSERID>settings.json
However the Avalanche Studios file it's self are not exits (maybe not created by system?)

And also try to set "start as Admin" however not works.

So what action can i try next?
Google the error code 0xc000007b

By the way i was playing the classic before i am not sure that's the reason http://support.thehunter.com/hc/en-us can not create / login with the account i had for support.
So maybe i need to re-create e-mail account and different e-mail address to make it up I guess... I am looking forward that i do not need to create new e-mail just for this because I will forget soon for sure..

Google the error code 0xc000007b
Also just checked your GPU. It is quite underpowered compared to the min req. GTX 660
http://gpu.userbenchmark.com/Compare/Nvidia-GTX-750-vs-Nvidia-GTX-660/3162vs2162

[fwratai]

Hi RamMack,

I got Geforce 1050Ti but yet still not going to start still.
I try everything i can try tho... please assist.
Because the issue is not starting at all, if the graphic low then as normally there will be indication of bug that is too low or something like "Can't Open file" will be mention. am i correct? What should i do.

------------------
System Information
------------------
Time of this report: 11/6/2017, 22:26:58
Machine name: MAIN01-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: Japanese (Regional Setting: Japanese)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 01/06/14 15:17:33 Ver: 09.09
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
Page File: 4003MB used, 12254MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 1050 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 1050 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_11BF10DE&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22D390
Monitor Id: SAM0B63
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 22.21.0013.8253 (English)
Driver Version: 22.21.13.8253
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/8/2017 09:35:39, 16436488 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5FC2-11CF-5353-B2311BC2DB35}
Vendor ID: 0x10DE
Device ID: 0x1C82
SubSys ID: 0x11BF10DE
Revision ID: 0x00A1
Driver Strong Name: oem10.inf:NVIDIA_Devices.NTamd64.6.1:Section024:22.21.13.8253:pci\ven_10de&dev_1c82
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438576&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7071 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/22/2013 20:38:24, 3692632 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: S22D390-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_10DE11BF&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0034.0027 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/8/2017 09:35:39, 218712 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7071 (English)
Driver Attributes: Final Retail
Date and Size: 10/22/2013 20:38:24, 3692632 bytes
Cap Flags: 0x0
Format Flags: 0x0

---------------------

fwratai eredeti hozzászólása:

This is noted... i will try to change graphic card instead.. if higher graphic card does / does not work I will come back again to update.

RamMack eredeti hozzászólása:

Google the error code 0xc000007b
Also just checked your GPU. It is quite underpowered compared to the min req. GTX 660
http://gpu.userbenchmark.com/Compare/Nvidia-GTX-750-vs-Nvidia-GTX-660/3162vs2162

[RamMack]

fwratai eredeti hozzászólása:

Hi RamMack,

I got Geforce 1050Ti but yet still not going to start still.
I try everything i can try tho... please assist.
Because the issue is not starting at all, if the graphic low then as normally there will be indication of bug that is too low or something like "Can't Open file" will be mention. am i correct? What should i do.

@fwratai: you sou would get a msg similar to this,

Error,D3D device lost!

@fwratai: you sou would get a msg similar to this,

Error,D3D device lost!

[RamMack]

@fwratai: You would get a error msg similar to this



Error,D3D device lost!

[fwratai]

D3D device? Hmmm.... means i can do nothing with this game at all?

RamMack eredeti hozzászólása:

@fwratai: You would get a error msg similar to this



Error,D3D device lost!

[RamMack]

fwratai eredeti hozzászólása:

D3D device? Hmmm.... means i can do nothing with this game at all?

RamMack eredeti hozzászólása:

@fwratai: You would get a error msg similar to this



Error,D3D device lost!

I sent a friend request. It would be easier to help. Are you getting this D3D device lost msg?

[Guyver_1968]

Unusual problem here with key mapping. I do not use the standard "WSAD" keys for playing, I re-map the keys to "YHTU" ... the "Y" key i use to move forward, but pressing it brings up the menu, and there is no way to re-map that function. Is there a fix for this? or am I forever stuck using the antiquated WSAD system.
Being able to map the movement keys to the centre of the keyboard and having access to the entire keyboard with ease is how I setup EVERY single other game I play. Why does this game have to have the "Y" key permanently bound?

[Frozen_Smoke31]

need help graphics driver wont work no matter what i do

[RamMack]

nicholasandr2024 eredeti hozzászólása:

need help graphics driver wont work no matter what i do

post your pc specs