BUG? Tooltip Text blocked by the arrow (pointer)

[Qutlaw]

I recently loaded RE after a little while away. And one of the things that truly irks me, is the tooltip arrow (cursor / pointer) blocks the text of the item I am pointing at. I am trying to re-learn the icons for goods, and when I hover over a goods icon, the "arrow" is on top of the text bubble that pops up, making it hard to read the actual text / tooltip info.

Since I have some difficult visual impairments, this issue is making it extra difficult to read the tooltips when I hover over most items in the game.

Is there still no fix for this? Does anyone know if there is a setting I can change to let the text pop up on top, OR better yet, off-center from the cursor so I can read the tip or information? If I move the cursor to try and read the text, the tool tip disappears.

Any help would be greatly appreciated.

[daan_hugo]

Hi!

Thank you for the report!

Unfortunately, I was not able to reproduce this behaviour. When I tried to hover any commodity icon the tooltip was a few pixels away from the cursor (e.g. in a town's dialogue or in the "Flow of goods" list). Maybe I wasn't looking at the right place. Could you post a screenshot of the situation?

Best regards,
Daan

[Qutlaw]

I am trying to create a screenshot, but here is what I discovered...
My cursor is unnaturally large at the moment. I only noticed it when I tried to take a screenshot. After about 4 hours, I finally found out WHY it is doing it.

Since I have vision issues, I have my windows mouse / pointer size at 3... not the normal windows pointer size that most people use. That pointer size is HUGE in-game. You can see this effect yourself if you going to windows, search for "change pointer size" and there you can change it from 1 to 2 to 3... etc.

Then go in-game, and you will notice that the pointer in the game is also being enlarged, a bit more than necessary in my opinion. With the pointer now larger, it covers the tooltips.
Also.. when you try to take a screenshot - the pointer returns to "normal size" during the screenshot, then pops back to the larger problem size.

I have tried 2 apps in an attempt to take a screenshot, but both temporarily return the pointer to "normal" in the screenshot. It can be reproduced as I indicated, by changing your own windows pointer to size 3, and then you can see the effect.

Is there anyway to return the pointer to normal in-game? I mean, I can try and just learn the icons over time, but some of the text of other tooltips is hard or impossible to read unless I change my settings before each game.

Sorry for the delay, it took me forever to figure out why it was happening. I am a smal time streamer, and my few viewers were annoyed, and for me personally, it was just making my visual disabilities that much more difficult.

Thanks for reading my mini-novel. Hopefully it is something you can fix, or advise me on an alternate solution. Love the game!

[yachtlover]

My problem was the same,but,now,the stupid cursor disappears and have to guess at where it is.Can not really play the game and had no problem until lately.I have Tropico 4 and it is fine.

[daan_hugo]

Originally posted by yachtlover:

My problem was the same,but,now,the stupid cursor disappears and have to guess at where it is.Can not really play the game and had no problem until lately.I have Tropico 4 and it is fine.

Hi!

A missing mouse cursor would be a different issue than the one mentioned in the opening post, but we will try to help anyway :) Please create a DxDiag of your system and send it to support[at]kalypsomedia.com along with a detailed description of your issue and a reference to this thread.

How to create a DxDiag:
- Press "Win" + "R"
- Type-in "dxdiag" and confirm the dialogue
- Click on "Save all Information" and save the file as "DxDiag.txt"

Best regards,
Daan

[yachtlover]

Really odd as the cursor shows fine in Tropico 4,but all of a sudden it is invisible in Railway E.,and have to move cursor around to see what is highlighted just to be able to click something in the menu.Really not playable this way.

[yachtlover]

Confused-every time I go to support,it has me sign in and I click support ticket and again same thing,and can not post here as it is too big.

[daan_hugo]

I was referring to the email address :)

[yachtlover]

Yea,finally sent it,thanks.

[yachtlover]

Well,STUPID ME.When I ,in options,went from windowed(fullscreen) to fullscreen,that was the problem.Changed back to windowed(fullscreen),viola.