Cannot get game to start

[Callahandro]

As the title suggests, I cant get this game to start. I click on it, it says "preparing to launch" for about 2 seconds, then just nothing.

Ive deleted the game and then reinstalled it, ive checked the integrity of game files several times with no findings. Ive checked my computer itself and all my windows stuff is up to date.

This is very frustrating as literally every other game I have works just fine just not Railway Empire. Any help would be appreciated. Thank you ahead of time.

[76561199098883563]

Hi @Callahandro,

Thank you for reporting this to us.
Could you please provide us with your system information?

Do you also get an error message?

Cheers

[Callahandro]

引用自 SpookyFox：

Hi @Callahandro,

Thank you for reporting this to us.
Could you please provide us with your system information?

Do you also get an error message?

Cheers

Hi Spooky Fox, thank you for the reply, I appreciate a caring and involved developer.

Here are my specs:
Device name LAPTOP-0PM84NN8
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 605F0FC5-18CD-47D7-9B22-1A40C7C44D21
Product ID 00325-81795-82651-AAOEM
System type 64-bit operating system, x64-based processor

Also, I get no error message upon failure to start up.

I should also add that I currently have about 100 hours in the game, Ive owned it since release and have played it for some time and own nearly all the DLCs. In the past, I never had a problem with start up, so this is definitely a new issue. I have not attempted to play the game in about 6-8 months Id say, so im not sure if there was an update or something that makes it incompatible.

[Maxim]

If you would like a suggestion:

1. Copy all your save files from 6-8months ago to a different drive then delete on the current drive.

2. Open settings and turn off "cloud saves". This will cause both A & B below:
A. This will temporarily avoid uploading any new save files to the cloud. (some games change how new saves are created, and old saves before the update might cause issues).
B. This will also temporarily disable downloading cloud saves (which are from old updates to your fresh directory).

3. Try to completely delete the now empty save directory, the entire game as well.

4. Do a fresh download/install - but make sure cloud saves are still off before starting a new "test" game (assuming things now load!).

5. At any point if another solution comes along and/or if this doesnt help, you can reverse these steps to get your old stuff back.

[Callahandro]

I think ive found the problem or at least a problem. When I try to run the game as administrator theres a system error.

It says "The code execution cannot proceed because MSVCP120.dll was not found. Reinstalling the program may fix this problem"

But ive tried reinstalling multiple times with no luck so im still no sure what the problem could be

[chaney]

引用自 Callahandro：

I think ive found the problem or at least a problem. When I try to run the game as administrator theres a system error.

It says "The code execution cannot proceed because MSVCP120.dll was not found. Reinstalling the program may fix this problem"

But ive tried reinstalling multiple times with no luck so im still no sure what the problem could be

A search for the missing file finds many references.
https://answers.microsoft.com/en-us/windows/forum/all/the-program-cant-start-because-msvcp120dll-is/5f4016ca-2c7c-49de-bf64-40a06ab004d6 describes the problem as a missing C++ file, and some clues as to where to download it.

[Callahandro]

引用自 chaney：

引用自 Callahandro：

I think ive found the problem or at least a problem. When I try to run the game as administrator theres a system error.

It says "The code execution cannot proceed because MSVCP120.dll was not found. Reinstalling the program may fix this problem"

But ive tried reinstalling multiple times with no luck so im still no sure what the problem could be

A search for the missing file finds many references.
https://answers.microsoft.com/en-us/windows/forum/all/the-program-cant-start-because-msvcp120dll-is/5f4016ca-2c7c-49de-bf64-40a06ab004d6 describes the problem as a missing C++ file, and some clues as to where to download it.

Great news, this helped and fixed my problem, I had to download the missing part that I mentioned and that you linked. Thank you so much!

[chaney]

:)