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Sounds like you still haven't played any of it, so how would you know if the game sucks?
Did you try whitelisting it? You could try letting it through your firewall and see if that helps (or are you just going to keep on being rude to the dev who tried to help you)?
You could try to fix it. That seems like an easier option.
Many games have problems like this, it doesn't mean that the game is bad.