Launching

[CryoXLegion]

Has anyone tried to launch the game recently?
My game loads but it stays minimized and I can't play it.

[Useless Bunny]

Works fine to me.

[Naruto 607]

How long does it stay idle like that? What's your PC specs and the operating system you use?

[CryoXLegion]

I have to fiddle with it a lot. Sorry for the extremely delayed response. I have to fiddle with it for a good 5 minutes.
Specs on this computer:
Windows 10
I7 - 7700
16gb ram
Geforce GTX 1060

[Naruto 607]

Originally posted by NightEnforcer:

I have to fiddle with it a lot. Sorry for the extremely delayed response. I have to fiddle with it for a good 5 minutes.
Specs on this computer:
Windows 10
I7 - 7700
16gb ram
Geforce GTX 1060

Try checking whether the game is running in the background, but you don't see it in taskbar (open Task Manager and see if Ace7Game.exe is running, and then end the process). Restart the game the usual way (via Steam) and monitor the process whether it's stuck or not.

Try verify the game files integrity and try again. Uninstall and reinstall the game if it's still happening. If nothing works, then maybe some graphics configuration preventing it.

[denzluy]

Same problem with me, it closes after 2 seconds. It shows in the windows task manager but it closes after 2 seconds. Also tried uninstalling and then reinstalling but still the same problem. Could anyone help?

Specs:
MSI x58m
Core i7 - 920
12gb ram
nvidia geforce gtx1060 6gb
Windows 7 Ultimate

[Naruto 607]

Originally posted by denzluy:

Same problem with me, it closes after 2 seconds. It shows in the windows task manager but it closes after 2 seconds. Also tried uninstalling and then reinstalling but still the same problem. Could anyone help?

Specs:
MSI x58m
Core i7 - 920
12gb ram
nvidia geforce gtx1060 6gb
Windows 7 Ultimate

Probably something with the OS, I suppose; I never tried playing AC7 in Windows 7 (I'm using Windows 10, btw). Is there any error logs or whatsoever? Like there's a new window popped up saying that "Ace7Game.exe has stopped working", "Ace Combat (blah blah blah) has stopped working" or whatsoever?

If there is one, check the error logs (click on "more details" button).

[denzluy]

hello Naruto, upon clicking the icon of the ace combat 7, a dialog box appears stating "ACE COMBAT tm 7: SKIES UNKNOWN - steam. Preparing to launch ACE COMBAT tm 7: SKIES UNKNOWN...". after 2 seconds, this dialog box disappears then nothing opened.

[Dukoth]

getting the same problem as the original, game stays minimized but I can hear the audio, this wasn't happening earlier this year

[macloud]

Same here! :(

[macloud]

Ok this works for me.

Try deleting all the *.ini files from C:\Users\yourname\AppData\Local\BANDAI NAMCO Entertainment\ACE COMBAT 7\Config

and then try setting it up again and see if it helps.

[Dukoth]

Thx that worked, somebody pin his comment to the top

[denzluy]

hey, dukoth and macloud, are you using windows 10? Noruto607 might be right, its my operating system. currently I'm using windows 7. I can't find "bandai namco......" on my folder files from C:\Users\yourname\AppData\Local\BANDAI NAMCO Entertainment\ACE COMBAT 7\Config. I've also search that folder name but still nothing found. Is it possible to have an icon on my desktop but the installation was not completed?

[Young Erusean Officer]

Originally posted by denzluy:

hey, dukoth and macloud, are you using windows 10? Noruto607 might be right, its my operating system. currently I'm using windows 7. I can't find "bandai namco......" on my folder files from C:\Users\yourname\AppData\Local\BANDAI NAMCO Entertainment\ACE COMBAT 7\Config. I've also search that folder name but still nothing found. Is it possible to have an icon on my desktop but the installation was not completed?

do you have appdata folder at all?

try searching %appdata% but perhaps hidden files are configured to remain invisible so try this:

Open Windows Explorer.
Click Organize in the blue bar at the top of the window, then click Folder and search options.
Click the View tab
Check the box to the left of Show hidden files, folders and drives, click Apply, then click OK.
Click the C Drive option in the left column of Windows Explorer.
Double-click the Users folder.
Double-click the user whose AppData folder you want to find.
Double-click the AppData folder.

[macloud]

Yes, I am using Windows 10. Try what the above post is saying.

[Naruto 607]

Originally posted by denzluy:

hey, dukoth and macloud, are you using windows 10? Noruto607 might be right, its my operating system. currently I'm using windows 7. I can't find "bandai namco......" on my folder files from C:\Users\yourname\AppData\Local\BANDAI NAMCO Entertainment\ACE COMBAT 7\Config. I've also search that folder name but still nothing found. Is it possible to have an icon on my desktop but the installation was not completed?

Search the whole C: drive with "Show hidden files and folders" ticked. You'll find AppData in no time.

Also, I've been reading throughout the issues you have. If not the config or OS, then it could be something else (GPU not supporting DX11, OS and GPU not compatible etc.). There are many ways that can go down.

Try what Young Erusian Officer said:

Originally posted by Young Erusian Officer:

Originally posted by denzluy:

hey, dukoth and macloud, are you using windows 10? Noruto607 might be right, its my operating system. currently I'm using windows 7. I can't find "bandai namco......" on my folder files from C:\Users\yourname\AppData\Local\BANDAI NAMCO Entertainment\ACE COMBAT 7\Config. I've also search that folder name but still nothing found. Is it possible to have an icon on my desktop but the installation was not completed?

do you have appdata folder at all?

try searching %appdata% but perhaps hidden files are configured to remain invisible so try this:

Open Windows Explorer.
Click Organize in the blue bar at the top of the window, then click Folder and search options.
Click the View tab
Check the box to the left of Show hidden files, folders and drives, click Apply, then click OK.
Click the C Drive option in the left column of Windows Explorer.
Double-click the Users folder.
Double-click the user whose AppData folder you want to find.
Double-click the AppData folder.

If nothing else, upgrade your OS and try again.