Game sound just keeps stopping

[Xaniene]

This is a really interesting issue, as I keep playing the game, I will lose all sound from the game, voices, combat sound etc, just dead silent,

Yet my sound is flawlessly working on everything else, (any other game, youtube etc, nothings muted on the game)

It'll work for x amount of mins until I start alt tabing then the sound just dies..

Anyone got any ideas?

[Skybreaker]

Hi ~HoV~SpiritWolfie.
This can have several reasons.
So check, if your drivers are up-to-date, including soundcard (Realtek), graphic drivers, windows drivers/updates.
Additionally, check if the correct output is selected and also have a look, if you need additional drivers for e.g. your headsphone/speakers.
-cheers

[Kazzerk]

Sometimes I have the same problem... I fix this saving the game when this happen.

[LeDuck]

Just going to pitch in - having the same problem. It ONLY happens for me on a skirmish map.

It's gradual, usually it starts with all sounds playing properly, and over a period of about 20 minutes, sounds stop playing. The music is usually the last sound playing, and then it goes completely silent.

This problem does not manifest in the campaign mode - I have played over 2 hours in a single sitting on a campaign map without any trouble (at no point did I save/reload or restart the game).


Once this problem has manifested, it appears to be able to be fixed by returning to the main menu. Can load up the skirmish I just saved, and sound will play again for about 20 min, after which time it stops playing new sounds.


:edit: to add further info to this, I have not been alt-tabbing or otherwise making the game lose focus :/edit:

[pleegwat]

I just ran into this, on campaign, in the 'I'm your father' map. It is the second campaign map where I've had this problem, and I think the other one was also the only other one so far which had a sacrificial pit.

Game audio worked for half an hour or so, then stopped.

[Xaniene]

引用自 Unerde：

Hi ~HoV~SpiritWolfie.
This can have several reasons.
So check, if your drivers are up-to-date, including soundcard (Realtek), graphic drivers, windows drivers/updates.
Additionally, check if the correct output is selected and also have a look, if you need additional drivers for e.g. your headsphone/speakers.
-cheers

I ensure you all my stuff is up to date

This issue sorta comes and goes and has been a issue since I purchased the game, for me it primary happens when I alt tab

(I'm a computer tech by trade and I build custom gaming rigs for clients as well, so i'm well aware of how to ensure my stuff is set up correctly) its a issue with the games code or audio stuff

For me if I alt tab say like 5-10 times all audio stops, No other game/applicatin I have does this

For others it just straight up stops completly.

I'd mark this as a bug and have your coders check into it ^^;

[alexander.turnowsky]

same on my side after a few minutes ~15-20min the sound stops working.

[Nermal_66]

Same here - happened on campain maps. Drivers up to date - and it's the only of my games, which has this issue.

[FarVision]

happens to me. Found this doing Search for Sound. Always cuts out during large battles. Menu 'clicks' work but all combat and room sound stops completely. Windows sound stays OK. No changing of Default Sound Device that sometimes happens with nvidia drivers. no other sound issues with any other game. A reload starts it with sound but cuts out completely within 60 seconds or less.

[☆♡Starlight♡☆]

It has nothing to do with your computer, people. I have up to date hardware and software and this happens to me too. It's the game. Just save and reload back in. worked well enough for me.

P.S. I did notice that fast consecutive actions you do in the dungeon can contribute to the sound cutting out, especially in larger scale battles. If you don't want it cutting out, slow down a little and just take a breath. :3

[Anubis]

Been getting this too sometimes saving will work but mostly i need to exit the game.
@Ghost thats pretty hard to do in the missions where they have you fighting on two diffrent fronts, which is most missions.

[Noble Ten]

I've noticed I have had a few sounds issues.. I save and the reload and it gets fixed. or resets

[destroyon]

Bought the game yesterday and this happened constantly to me too. Sometimes it’s just the music that stops. Or the combat sound effects. Sometimes all the sound completely stops working. It’s constant. Maybe every couple minutes or if I’m lucky every 15 minutes. Sometimes just going into the options will kick the sound back on. Or sometimes I’ll just have to restart it. I’m really loving the game but this is so irritating that if I can’t find a fix I’ll just uninstall it.

[destroyon]

引用自 Unerde：

Hi ~HoV~SpiritWolfie.
This can have several reasons.
So check, if your drivers are up-to-date, including soundcard (Realtek), graphic drivers, windows drivers/updates.
Additionally, check if the correct output is selected and also have a look, if you need additional drivers for e.g. your headsphone/speakers.
-cheers

I have all up to date drivers and even played music through my pc over the game audio to see sound is still playing when the game cuts out. It’s only an issue with this game. And it is extremely frequent and fun ruining. Please fix this as the game is awesome and I don’t want to bin it because of this issue

[Polgara Online]

I have the same problem. All sounds stop at one point and i have to save and load again to get the sound back

[daleg]

Same problem. I save and reload and it works again. It also seems to go out gradually. First voices, then sound effects (kind of one by one) dropping, and then it all goes. Seems to happen more when there is a lot going on.