trapped people and workers in parks

[Ben]

I think there's a bug where some people get frozen or trapped in the park and you can't move them, it happens on ps5 too.

[SLG]

I do not encounter this issue. Have you verified your game's files?

[KickAir8P]

https://steamcommunity.com/app/493340/discussions/0/5514142341088595092/

The above link if you want to file a bug report.

I play on Windows, I've no experience with Mac or consoles. But the game handles trapped guests and trapped staff differently. Staff can be trapped by deleting the path under them, and won't move again until a path that includes a park exit is placed under them. When the path under guests is deleted the guests teleport to one of the park exits (or a hotel, but I've never seen that work).

The most likely place for guests to get trapped is an unconnected ride exit, which can happen even if the exit looks connected (build the path out from the exit to make sure this isn't happening). When guests are trapped there's usually a goto box you can click to find them, either on the notification or in the Guests tab of the Park Management window (not sure where, it's been a while since this happened to me). Also, you can make a throw-away save of your park, close the park and everything in it, speed up the game until all the guests who can have left, and then the Guests tab will only point at the stuck guests. Once you know where they are, go back to your last main save and fix whatever's got them stuck.

[wkitty42]

i remember when i played, i would get stuck guests when the park was very full... when i would close the park, some of them would stay stuck in groups until i picked one up and moved them... sometimes it took me a few tries to pick up and move one of the ones causing the problem...

from what i could tell in my situations, it was a pathing problem where two or more guests were trying to move to the same spot and none could do so because others were in the way... when i moved one of those then the rest were able to move on...

[Killjoy McCoy]

pause the game
delete whatever the person is trapped in or on.
unpause
wiat a few seconds
pause
undo

This happens 99% on stairs.

[wkitty42]

i never saw it on stairs...mine was always on my main walking paths which were two or three tiles wide, each... i had 6 of these wide paths... two divided the entire park area into quadrants with the other four on the top, bottom, and sides of the quadrants... smaller paths wandered through between the rides, bathrooms, employee buildings, and food stands...

[derekwscott]

Try to save the world onto a different file and then delete the original world then create a new one and hopefully that would let the people out.