mod.io integration not working/can't connect

[sofa]

opening the mod.io mods menu brings up a "Couldn't Fetch Data" error under each category subheader

hitting retry gives an error reading "An error occurred making a HTTP request: 1" in the bottom left corner.

attempting to log in at the top right gives an error reading "Failed to load Terms of Use: There was an issue during authentication, please try again or choose another method."


i've tried restarting the game, restarting my computer, and turning off the steam overlay (as suggested for a similar problem in space engineers). i've tried disabling the firewall. anyone else have this problem and manage to fix it?

[sofa]

...seems to have fixed itself overnight

[Imi]

Glad to hear that the issue went away.. :)

If it happens again, here some things that might work for Tropico 6:

1. Try to see whether https://mod.io/g/tropico-6 is up and working. Maybe its a web-server issue. If so, nothing you can do but wait.. ;(

2. Try deleting your folder "%LOCALAPPDATA%\mod.io" where mod.io stores the login data and some settings. This might especially help when you have problems logging in.

3. Delete the folder %USERPROFILE%\Documents\My Games\Tropico6\Saved\Paks which contains the downloaded mods. Be sure to ONLY delete the "Paks" folder - your savegames are right next to it. ;). That might expecially help when some mods seem to be stuck on install or uninstall. Then go back into the game and click "Check for Updates" in the mods dialog

Greetings, Imi.

[Loffas]

Removing all mods in the way Imi suggests might work if there is problems with the mods but that is not what this problem is. It is a problem with the connection between the game and Mod.io it self.
So by removing all mods the only difference that makes is that the mods is gone. You will still have problems with http requests.
Tried it myself, so now all my mods are gone :( and ofcourse the useal "http request failed" comes up.

[johntheskategod]

Same Issue, still ongoing