Multiplayer crashes and disconnects

[Munroe]

Is this an issue that's being worked on? It appears to be very common but since the game is 4 years old I'm assuming that the devs are not even attempting to fix this.

If this issue is fixed in the base game we'd probably buy the DLCs but while we cannot ever progress past cold war era, sometimes even world war era, there is no point us investing more money into this.

If anyone has any fixes for these crashes and disconnects, we'd greatly appreciate it.

[Kaarl]

Hey Munroe,
I would kindly ask you to send a message to our support at [e-mail] with a description of the issue, a DxDiag.txt and an affected savegame attached, so they can have a closer look.
To create a DxDiag.txt, please do the following:

• Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R
  
• Then type "dxdiag" (without quotation marks) and click “OK”
  
• Click the "Save all Information"-button, located at the bottom of the program window
  
• Save the file as "dxdiag.txt”
  
• Attach the file "dxdiag.txt" to your email to [e-mail]

You can find your savegames for Tropico 6 here:

• Windows: %USERPROFILE%/Documents/My Games/Tropico6/Saved/SaveGames/
  
• Linux: $XDG_DATA_HOME/Tropico6/Saved/SaveGames/
  
• Mac: /Users/USER/Library/Application/Support/Tropico6/Tropico6/Saved/SaveGames

Our support will get back to you as soon as possible!
Have a good one

[Mentalbard]

The problem seems to be somewhere else. it's always one of the players not hosting that crashes. there seems to be an issue syncing between the players. We've all tried it with a different person hosting.

[nullptr]

Same, after few hours of multiplayer game game reacts with delay and then crash/disconnect to main menu. Saving game before crash and reload from save don’t change anything. Maybe there is a memory leak or server cannot handle huge amount of network objects on the map which need to be synced. Tried host game from different machines, places, countries and no changes.

[Mentalbard]

At one point we thought it might have to do with an upgrade, think it was the one to stop having basic houses or something can't remember exactly, but we had some luck not crashing if we didn't activate that policy, but we stopped playing since. Very sad if a problem like this is still not fixed after a year.

[Munroe]

We stopped playing shortly after this. I did collect the trace logs of all players and raised a ticket on their support website. I don't think anything came of it though and we weren't going to keep playing a game that crashes as frequently as this.

It's a shame it's not been fixed, I'd have liked to play the game again.

[NinjaBeest]

Game still works for us but multiple entities on the map, cars, people, businesses only themselves start freezing (quite literally they don't move or do anything while other things do), this gets worse and worse with more population and ONLY it seems to happen in the Modern times era. No settings changes change anything, we are also on the same exact house coax 1,000 download and 40 upload steady internet speed. To clarify, the game is still moving, just progressively as more people get on the map in modern times, more entities thinking to do things, the game gets more and more confused and just starts freezing entities, tourists also contribute to this problem. The game is perfectly fine, no glitches, stutters, freezes, nothing, just entities freezing. Cars dead on the road, people stop coming out of buildings. Trucks stop moving. Whole environment steadily gets worse and worse collapsing until your economy breaks and you lose no matter what you do, because obviously you can't game-wise fight something game-breaking like that. I would send the file and details to Kalypso support but it doesn't seem they are responding to things nowadays, but let me know if I'm wrong. Wish we could play, but obviously we want to be able to play out through modern times instead of just purposely holding off in cold war so that it doesn't start freezing and obviously we want to keep gaining more population, it was only 2 of us and 3,000 people on the map (2k on my side, 1k on hers). Our computers are Nvidia Geforce RTX 4060, 64 ram, 4tb SSD, Intel Core I7, ROG Strix G16. Hopefully some Tropico developer reads this thread and this comment eventually, they didn't read the bug report I did talking about the same thing a couple weeks ago in the bug report forums. Thanks.

[Gen. Remmy]

Worked perfectly fine for me and my friend. Make sure you are port forwarding if host. We played for 3+ hours no crash

[-StarlinkEDMPaypal-]

Originally posted by Kaarl:

Hey Munroe,
I would kindly ask you to send a message to our support at [e-mail] with a description of the issue, a DxDiag.txt and an affected savegame attached, so they can have a closer look.
To create a DxDiag.txt, please do the following:

• Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R
  
• Then type "dxdiag" (without quotation marks) and click “OK”
  
• Click the "Save all Information"-button, located at the bottom of the program window
  
• Save the file as "dxdiag.txt”
  
• Attach the file "dxdiag.txt" to your email to [e-mail]

You can find your savegames for Tropico 6 here:

• Windows: %USERPROFILE%/Documents/My Games/Tropico6/Saved/SaveGames/
  
• Linux: $XDG_DATA_HOME/Tropico6/Saved/SaveGames/
  
• Mac: /Users/USER/Library/Application/Support/Tropico6/Tropico6/Saved/SaveGames

Our support will get back to you as soon as possible!
Have a good one

after wining the mutiplayer can adding more bombfire event/rank,metal honor , record and not just suddenly back to main screen , for example add 5-30 sec CG for cerb win 2-4 hrs hard game in FFA , thx ^_^