Direct X 11 Issue

[GuthBeer]

I tried searching the forum for this answer but i couldnt find what im looking for.

I try to load the game and it always comes up with this message

DX11 feature level 11.0 is required to run the game.

I checked to see which version i have, and i have version 12 via Dxdiag

I dont know what to do from here to get it to work...tried restarting, and my graphics card is up to date. Anyone have any idea?

Thanks

[jlking3rd]

Publicado originalmente por Big Dave:

I tried searching the forum for this answer but i couldnt find what im looking for.

I try to load the game and it always comes up with this message

DX11 feature level 11.0 is required to run the game.

I checked to see which version i have, and i have version 12 via Dxdiag

I dont know what to do from here to get it to work...tried restarting, and my graphics card is up to date. Anyone have any idea?

Thanks

My guess is that your computer is running Windows 7 and needs the DirectX 11.1 Platform Upgrade. I know the error says Direct 11 but you may need a few features from DirectX 11.1 which were not native to Windows 7 Look at this article from Microsoft and see if it does not help you,

https://support.microsoft.com/en-us/help/2670838/platform-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1

[GuthBeer]

Thanks, but i am running Windows 10. Is there something similar I'm missing?

[DEADPOO]

Do this:

1) Reboot. Lets start with a clean slate
2) Go in your Steam Tropico 6 folder. There should be a folder '_CommonRedist\DirectX\Jun2010'
3) Run DXSETUP.exe
4) Launch Tropico6

[Mansen]

Do you happen to know what Graphics Card is installed in your PC? That error message CAN occur, if the card is too old to support DX11 (unlike but here we are)

[XANA]

Publicado originalmente por Big Dave:

Thanks, but i am running Windows 10. Is there something similar I'm missing?

hello , I have the same problem , OS: W10 ..... ther is already solution ?

[Mansen]

Literally read the post above yours, Xana...

[GuthBeer]

Publicado originalmente por DEADPOO:

Do this:

1) Reboot. Lets start with a clean slate
2) Go in your Steam Tropico 6 folder. There should be a folder '_CommonRedist\DirectX\Jun2010'
3) Run DXSETUP.exe
4) Launch Tropico6

Sadly that folder isnt there. Tried searching for it and other games have it, but not Tropico. Tried uninstall/reinstalling, deleting completly and it still hasnt shown up. Even copied it from another game. Maybe my graphics card is too old. Its a Nvidia GeForce 9800 GTX. However, it says i have Directx 12 version on my computer.

[DEADPOO]

Publicado originalmente por Big Dave:

Publicado originalmente por DEADPOO:

Do this:

1) Reboot. Lets start with a clean slate
2) Go in your Steam Tropico 6 folder. There should be a folder '_CommonRedist\DirectX\Jun2010'
3) Run DXSETUP.exe
4) Launch Tropico6

Sadly that folder isnt there. Tried searching for it and other games have it, but not Tropico. Tried uninstall/reinstalling, deleting completly and it still hasnt shown up. Even copied it from another game. Maybe my graphics card is too old. Its a Nvidia GeForce 9800 GTX. However, it says i have Directx 12 version on my computer.

It's not too old. If it can do DX 12, then you can do DX 11. Try running the DXSetup.exe from other games.

[nickbeat]

@BigDave: Do you have fix the problem. I have Win10 too and DirectX12. Is the game compatible? I test to start Tropico6 with compatibility mode but that doesn't work. Thanks for replay or message.

[Mansen]

Publicado originalmente por nickbeat:

@BigDave: Do you have fix the problem. I have Win10 too and DirectX12. Is the game compatible? I test to start Tropico6 with compatibility mode but that doesn't work. Thanks for replay or message.

Does your graphics card meet the minimum requirements for the game? If you're getting that sort of error message, that is 99% because your graphics card is too old to handle the game code.

[endiendo]

Nvidia GeForce 9800 GTX is from april 2008. "just" 11 years old, almost 12. and it supports natively (and by hardware) only DirectX 10.
The additional functions used in DirectX 11 and DirectX 12 are thus "emulated" by software and cpu. But not all could be done like this, some functions need a real hardware support.
I think your hardware can't simply run the game. Too old.

What is your Cpu? With that age, I think it's the entire computer that is too old, not only the graphic card.

[doc.jones]

Publicado originalmente por endiendo:

Nvidia GeForce 9800 GTX is from april 2008. "just" 11 years old, almost 12. and it supports natively (and by hardware) only DirectX 10.
The additional functions used in DirectX 11 and DirectX 12 are thus "emulated" by software and cpu. But not all could be done like this, some functions need a real hardware support.
I think your hardware can't simply run the game. Too old.

What is your Cpu? With that age, I think it's the entire computer that is too old, not only the graphic card.

i have ryzen 3900, 32gb and rtx 2060S... what is then with my pc?