Crashing on loading screen

[Democracy's Drunkest Diver]

I recently installed Tropico 6, waited literally hours for it to download, and I click new game or customization, and it goes to the loading screen, just to crash. Help?

[ChuLeeYen]

I own the gog Version of the Game and I can't play as well.

I am able to launch the Game but then before the main menu shows up it will crash to desktop and give me the same UE4 Error message that has been mentioned.

Changing the Date or time didn't do anything for me.

[Imi]

引用自 Ostejohn：

引用自 Unerde：

Hi everybody,
could you please check, if the game is running now for all of you?
As be aware we got a problem with the leap year and the game not liking the 29th February.
If the problem still persists, please update this thread and we and I will have a closed look into this.
Already thank you for providing your system specs and reporting.

-cheers

my game is still crashing when trying to open it. i bought the game on the 1st of march.

LoginId:c4d0bc494c2fa8a999dca5b6c1b53b1d
EpicAccountId:

You do not have any debugging symbols required to display the callstack for this crash.

Hi Ostejohn,

do you happen to own an TUF5 gaming keyboard with "Aura Ready" Sync support? If so, there is a known issue with the Aura drivers for this keyboard.

Could you try plugging the keyboard off while loading the game (only plug it in after you are in the main menu)? Alternatively, you can also pass the command line option "-noaura" to the game (right-click on steam, choose "Properties.." and then "Set Launch Options"). Or you could de-install the software "AURA" and "Aura Services" (if you don't care about the keyboard blinkenlights anyway).

The specific problem with the TUF keyboard will be fixed in one of the next patches (can't say exactly when, though), but if you happen to have an other devices that support Aura-sync, could you please write me an message with the exact model of the devices you have?

[[SRm]Rock]

I did further testing. Game still crashes on my main PC ( 9900k, 32gb ram, 2080 ti). I tried installing on my living room pc ( 3700x, 16gb ram, 1080 ti) and it works fine.

[[SRm]Rock]

引用自 SRmRock：

I did further testing. Game still crashes on my main PC ( 9900k, 32gb ram, 2080 ti). I tried installing on my living room pc ( 3700x, 16gb ram, 1080 ti) and it works fine.

Just fixed it. Both my PC's are using Aura software but my main one had something called Aura services on control panel. Unnistalled it and now it doesn't crash anymore.

[Imi]

引用自 SRmRock：

引用自 SRmRock：

I did further testing. Game still crashes on my main PC ( 9900k, 32gb ram, 2080 ti). I tried installing on my living room pc ( 3700x, 16gb ram, 1080 ti) and it works fine.

Just fixed it. Both my PC's are using Aura software but my main one had something called Aura services on control panel. Unnistalled it and now it doesn't crash anymore.

Good to hear. :)

Say.. do you have an TUF K5 Gaming keyboard (https://www.asus.com/us/Keyboards-Mice/TUF-Gaming-K5/) or do you use an other Aura Sync device? (And if so, which one?) Or did you not have any Aura Sync devices plugged in at all?

[[SRm]Rock]

引用自 Imi：

引用自 SRmRock：

Just fixed it. Both my PC's are using Aura software but my main one had something called Aura services on control panel. Unnistalled it and now it doesn't crash anymore.

Good to hear. :)

Say.. do you have an TUF K5 Gaming keyboard (https://www.asus.com/us/Keyboards-Mice/TUF-Gaming-K5/) or do you use an other Aura Sync device? (And if so, which one?) Or did you not have any Aura Sync devices plugged in at all?

No, i only use Aura for motherboard and Gskill ram. My keyboard is Corsair so i use iCue.

[ChuLeeYen]

Is there a way to launch the gog version without RGB support?

I have Armoury crate(aura) , razer synapse and icue installed.

Is there a config file or anything in the game folder that I could edit and turn it off?

[Imi]

引用自 PreYsiZe：

Is there a way to launch the gog version without RGB support?

I have Armoury crate(aura) , razer synapse and icue installed.

Is there a config file or anything in the game folder that I could edit and turn it off?

AFAIK, the current galaxy client can not set the command line arguments directly anymore (Devs seem to be already aware of that and promised to include the feature in a future release). So if you are used to launch your games via the GoG Galaxy client, its not that easy.. But maybe someone has better news here? :)

Until then, by far the easiest solution is to create an own shortcut to the Tropico.exe in your Gog install folder (drag C:\Program Files (x86)\GOG Galaxy\Games\Tropico6\Tropico6.exe to your desktop while holding down Alt) and then add the "-noaura" in the property settings (select the newly created shortcut and press Alt-Enter, then add -noaura under "Link Target" line so the whole line should be something like "C:\Program Files (x86)\GOG Galaxy\Games\Tropico6\Tropico6.exe" -noaura).

[ChuLeeYen]

引用自 Imi：

引用自 PreYsiZe：

Is there a way to launch the gog version without RGB support?

I have Armoury crate(aura) , razer synapse and icue installed.

Is there a config file or anything in the game folder that I could edit and turn it off?

AFAIK, the current galaxy client can not set the command line arguments directly anymore (Devs seem to be already aware of that and promised to include the feature in a future release). So if you are used to launch your games via the GoG Galaxy client, its not that easy.. But maybe someone has better news here? :)

Until then, by far the easiest solution is to create an own shortcut to the Tropico.exe in your Gog install folder (drag C:\Program Files (x86)\GOG Galaxy\Games\Tropico6\Tropico6.exe to your desktop while holding down Alt) and then add the "-noaura" in the property settings (select the newly created shortcut and press Alt-Enter, then add -noaura under "Link Target" line so the whole line should be something like "C:\Program Files (x86)\GOG Galaxy\Games\Tropico6\Tropico6.exe" -noaura).

Thanks for your fast response.
It is working flawless now and i can get past the loading Screen :)

[Ostejohn]

引用自 Imi：

引用自 Ostejohn：

my game is still crashing when trying to open it. i bought the game on the 1st of march.

LoginId:c4d0bc494c2fa8a999dca5b6c1b53b1d
EpicAccountId:

You do not have any debugging symbols required to display the callstack for this crash.

Hi Ostejohn,

do you happen to own an TUF5 gaming keyboard with "Aura Ready" Sync support? If so, there is a known issue with the Aura drivers for this keyboard.

Could you try plugging the keyboard off while loading the game (only plug it in after you are in the main menu)? Alternatively, you can also pass the command line option "-noaura" to the game (right-click on steam, choose "Properties.." and then "Set Launch Options"). Or you could de-install the software "AURA" and "Aura Services" (if you don't care about the keyboard blinkenlights anyway).

The specific problem with the TUF keyboard will be fixed in one of the next patches (can't say exactly when, though), but if you happen to have an other devices that support Aura-sync, could you please write me an message with the exact model of the devices you have?

i own a steelseries Apex M800 keyboard, but yes, i have the Aura thing installed.. ill perfer you patch your game, and then we will try again.i dont want to unplug stuff and/or reinstall things to "work around" your stuff..

in advance, thanks.

[Milailee]

update: since March 1st my game is already running without complications

[michele.cavallotti]

Hello. I just bought a new laptop. Installed Tropico 6 today without installing other software except Firefox and Steam. It crashes just after the intro. The specs are

OS: Windows 10 home
model: HP pavilion laptop 14-ce3xxx
Intel Core i7-1065G7
CPU @ 1.30 GhZ 1.50 GhZ
16 GB RAM
Graphic Card: Nvidia GeForce MX250

I Cannot find Aura or Asus programs in my Laptop

[McMurph]

I have the same problems. Crash after a few moments in load mode. Its frustrating :-(

[RE_Sneak03]

Hey guys,

@michele.cavallotti, your laptop barely meets minimum system requirements. Tropico 6 needs a CPU of at least 3,0 GHz on all four cores. Your system only offers 1,30GHz.
Additionally, your laptop just has a mobile chip graphics card which is always inferior to a dedicated GPU as listed in our official system requirements.
Tropico 6 minimum/recommended requirements can be found on the official store page.

https://store.steampowered.com/app/492720/Tropico_6/




@McMurph, could you please share more details on your system?
If you are not familiar with getting those details, simply do as follows:

• Click 'Steam Help' menu (top left of your Steam-client
  
• Select second-last option 'System Information' in the dropdown menu.
  
• Right-click in the popped-up window and select 'Copy all text to clipboard'
  
• Simply paste the copied system information into your next post here.

Take care

[Valerio]

i have the same problem, when i launch it, the game crasches