Viking Conquest Support

[Brytenwalda Studios]

Group (direct access to dev support)

http://steamcommunity.com/groups/viking_conquest_support


Basic:

- You need to update your warband and to lastest version.
- When you post your issue, you add your rgl_log.txt and rgl_config.txt (you can find this in warband main folder and in your documents\warband folder) and rgl_config.txt (My Documents/Mount & Blade: Warband) This will help us to know your problem.
- If you have textures problem, you try to "Textures on Demand" on/off in config_log.txt
- Having background programs running. (This eats up a ton of memory even if they aren't being used). Sometimes your game can crash because you run out of system resources (mainly video memory), could you try closing all other applications you have open in your background, like browsers and so on.
-If your VC doesnt load you remember go to documents, and delete the mount and blade warband folder there, not the saved games one, but the other one, you could have a corrupted config file. Then, reinstall your game.
-On 32bit system, your processor cannot take more than 4GB of RAM. 32bit Windows won't let you use more then 2GB per process (VC, for example). This mean that you need to low your game configuration in order to play smooth (see below configuration)
-EXE doest work - Verify Game Cache in properties.

CONFIGURATION CHANGES:

We are detecting that most problems are related to configuration. Some tips that could help you (config_log.txt (you can find this in warband main folder and in your documents\warband folder) ):

texture_detail = 100 #70 can save some resources
render_buffer_size = 15 #you can try 32,64, 128, or 256 until you get CTD. The best, 15
max_framerate = 120
use_pixel_shaders = 0
use_vertex_shaders = 0
fake_reflections = 1

use_ondemand_textures = 1 #if crash move to 0 depend on your pc
use_ondemand_textures_mt = 1 #if crash move to 0 depend on your PC

enable_edit_mode = 0
force_single_threading = 1
debug_mode = 0

force_vsync = 1
postfx_dof = 0
postfx_hdr = 0

use_instancing = 1
number_of_ragdolls = 4
number_of_corpses = 4
blood_stains = 0

Note:
Enabling force_vsync. Also, be sure to disable HDR mode (those options enabled together tend to cause performance issues)

Warband configuration isn't usable for Viking Conquest as VC demand on more resources.

1. Steam Ram problems:

Steam may be forcing compatability mode on you. Turn that off to avoid memory issues.
http://joshmccarty.com/2012/01/turn-off-compatibility-mode-for-steam/
(Do note that you might not have to do the rededit bits. Just try step 1 by itself at first.)

---------------------
->Crashing problem when I have good PC (Thanks Sohei)

Originally posted by Sohei:

when I used fairly modest overclock settings with somewhat miserly voltage settings that were stable in other games I had occasional crashes while playing Warband. Once I reverted to stock settings I no longer had any issues. It seems like Warband requires a bit more generous voltage for stability at a given frequency than some other games.

---------------------
->Windows 10 crashes or others issues (Thanks Luigimo)

1. Update your drivers, specially graphic card.
2. If above option doesnt work:

2.1

Originally posted by Tlan:

You need to go into your files and delete the rgl_config files as the rgl log if you upgraded still reads the prior OS.

2.2

Originally posted by Luigimo:

FIX THAT WORKED FOR ME
I went to Control Panel>System>Hardware>Device Manager I then clicked on ''Display adapters'' icon which dropped down to show two more icons then checked for updates and after updating it now works.

I learnt about the fix from this post on the forums, how to fix is at the bottom of the page.
http://forums.taleworlds.com/index.php?topic=336233.0

2.3 EVGA problem

Originally posted by Allendium:

I've noticed a lot of people are still having issues with Warband in Windows 10 even after trying all the fixes (reinstalling the game and drivers, running as admin, etc.) But I've recently found out what might be the source of their crashing. Running EVGA Precision X with Windows 10 causes incompatibility issues with certain games, Mount & Blade: Warband being one of them. So if your game is crashing on Windows 10, closing EVGA Precision X if you have it open will fix your game.

--------------------

Do you have AMD graphics cards? driver update could cause some crash. Go back from 15.2 to 14.5 should fix the problem with Warband.

---------------------
Linux

Issue: "the selected module does not support direct x 7 model"
Fix: open your "module.ini" in your warband folder and change supports_directx_7 to 1.

Linux Builds: http://steamcommunity.com/app/48700/discussions/0/45350791530682967/
---

Questions that can help:

1) Did you try to do a full reinstall of your game? If you use Steam -> delete local content (Steam UI, right click on game). Then delete the folder manually. Reinstall your game. Verify cache (Steam UI).

2) How is your pc? Did you check min configuration?

3) What is your pc specs? Hardware and software

4) Make sure you have at least 2 GB of free RAM. If you are running other softwares check using any program that shows your computer CPU and Memory.

5) Are you using the latest version of warband? 1.168+

6) Can you still load native (Warband)?

7) Any other modules/mods you have... can you load them?

8 ) Did you create a thread on support subforum and did you post your txt config files there?

9) Tutorial: Take screenshot when reporting problem (Thanks Philippe):

Originally posted by Philippe_at_bay:

Take a screenshot by hitting F12.

When you're in Steam, in the extreme upper left-hand corner of your screen there are five words in small case across the top of the screen: Steam, View, Friends, Games, Help. Just below those words are four words in a much larger font (Store, Library, Community, and whatever name you're using on your Steam account).

Clicking on the small word View will give you a drop-down menu.

Three items from the bottom of that menu is the word Screenshots.

If you click on that and get a more or less blank pop-up, look in the upper left-hand corner of the pop-up and use another drop-down menu with the names of the games that Steam thinks you've been trying to take screenshots of.

You'll probably see one or more thumbnails of screenshots you've taken. Click on one of them so that it is highlighted (my version of Steam highlights in blue).

A larger version of the thumbnail will appear on the right-hand side of the pop-up.

In the lower right-hand corner of the pop up there's a button labelled view on-line.

If you click on that you'll get a larger version of the image in another pop-up.

At the bottom of that pop-up is another button labeled share.

Click on the share button and you'll get yet another pop-up, with an address field in the middle of it. Copy that address field and paste it into your next post and an image will appear.

If you think that was absurdly complicated, you're right and it's probably giving you a headache.

Whoever designed Steam's image posting system should have their head examined after they get the Rube Goldberg award for bad design.

On a normal site you would just take a screenshot by pressing the print screen button on your keyboard and uploading it to an image hosting site. The image host would give you a link to that particular image and you'd be ready to go. Unfortunately you can't take normal screenshots in games that you're playing on Steam (or at least I haven't figured out how to), so you have to resort to Steam's rather bizarre and complicated way of doing things.

[warchief]

where is config_log.txt? i can`t find it!

[CeltiberoCaesar]

Originally posted by 240033011:

where is config_log.txt? i can`t find it!

Hi ....number xD
The file is in "My Documents/Mount & Blade: Warband" folder

[warchief]

Originally posted by CeltiberoCaesar:

Originally posted by 240033011:

where is config_log.txt? i can`t find it!

Hi ....number xD
The file is in "My Documents/Mount & Blade: Warband" folder

there is no config_log.txt in that folder, only rgl_config.txt. Furthermore, "textures on demand" can`t be found in the file, instead, "texture_detail" appears. should i change it to 0?

[Brytenwalda Studios]

Hi

Could you try in your config_log.txt:


texture_detail = 100 #70 can save some resources
render_buffer_size = 15
max_framerate = 120
use_pixel_shaders = 0
use_vertex_shaders = 1
fake_reflections = 1

use_ondemand_textures = 1 #if crash move to 0 depend on your pc
use_ondemand_textures_mt = 1 @if crash move to 0 depend on your PC

enable_edit_mode = 0
force_single_threading = 1
debug_mode = 0

force_vsync = 1
postfx_dof = 0
postfx_hdr = 0

use_instancing = 1
number_of_ragdolls = 4
number_of_corpses = 4
blood_stains = 0

[Idibil]

Hi Isux

Merchant problem in Assambly - Fixed for Reforged Edition. In 1.04 you need to load your savegame previus this problem and no talk him. Sorry, for but they moved you to Ribe.

About Bard - where you recruit him?

Finally Friese - lord joined your party? If I remember well this isnt possible, could I see your savegame?

[tHeveltes]

Hi everyone,

After some research on this forum and others, I've come to report the so-called "sudden massive debt" bug.

For the basic, I am running VC on Mac OSX with the latest version of the game.

Now for the bug, it seems to appear a couple of weeks after conquering a fort.
On pay-day, the weekly budget get disturbed by either a abnormal huge revenues (steaming from one of one's possession) or a tremendous large expenses (encompassing in the sub-categorie "Other expenses").
To correct the massive new revenues I just modified my export profile. But as for the debt, it is almost impossible to fix it as the debt is approximately 7,66*10^14 pennings.

From my researches I know that several other persons have encountered this problem. And for the time being, it is clearly impossible to carry on playing with that amount of debt (due to roop's moral and financial issues among other things).

Here is my "rgl_config.txt" files : {LINK REMOVED}http://www.mediafire.com/view/5cw5w4jrv541vvz/rgl_config.txt
Unfortunately I didn't find the "rgl_log.txt" files.

Thanks in advance for your time and answer.

[CeltiberoCaesar]

Hi tHeveltes,
Thanks for taking you time to report the issue and suggest a "solution". Now, one by one:

Originally posted by tHeveltes:

Hi everyone,

After some research on this forum and others, I've come report the so-called "sudden massive debt" bug.

We are aware of that and it will be fixed in the next version, RE. In case this issue remain during this version, please report it again.

Originally posted by tHeveltes:

Here is my "rgl_config.txt" files : {LINK REMOVED}http://www.mediafire.com/view/5cw5w4jrv541vvz/rgl_config.txt
Unfortunately I didn't find the "rgl_log.txt" files.

The file "rgl_log.txt" is located in the root folder of M&B. This mean, where you have install the game. If its a steam version it should be in "C:\Program Files (x86)\Steam\SteamApps\common\mountblade warband" and it is overwritten every time you open the game, so it's only useful if you post it just after running VC.

I hope you enjoy the game and hopefully your experience with the next version deserve a good review :D

[tHeveltes]

Thanks CeltiberoCaesar for your quick answer :) !

My subsequent questions are of course when will the new version will emerge and will it also correct underway save.
I have chosen the auto-saving feature so I don't have a save before the bug.

And while we are at it, the game collapse once every hour/hour and half. So the auto-saving feature was necessary not to lose all my achievements on my save. Next time the bug appear I'll report it more precisely.

Good luck for the next version and the review of the current.

[CeltiberoCaesar]

The release date is not available but It will be an open beta phase before, as It has been with the previous versions.

You can access to a previous savegame with the "last_savegame_backup.sav" located in your documents "Mount&Blade Savegames/Viking Conquest".

I'm afraid the collapse is a common issue through the Linux/Mac users. This also should be fixed in the following version.

:D

[tHeveltes]

And what should I do with the "last_savegame_backup.sav" ?

[CeltiberoCaesar]

Originally posted by tHeveltes:

And what should I do with the "last_savegame_backup.sav" ?

If the bug just happen, You can compress it (trust me, do it) and upload it to any uploader, then you just have to post the link to it. This way we will have a new example of the circumstances when the bug happen. But It should be fixed for the next version, If you don't want to do it, it doesn't matter.

[tHeveltes]

Here we are : {LINK REMOVED}http://www.mediafire.com/download/gydggh6fvxzb4vc/last_savegame_backup.sav.zip

[tHeveltes]

Hi again,

Again to report what appears to be a bug.

When one stays or strolls close from a harbour-city (e.g. Ribe) one gets attack apparently from nowhere by enemies who arrive at the port.

It seems that there is a "perimeter" in the field around the harbour where when one is the enemy can "jump" on his target. Hence the feeling to get attacked "from nowhere".

[SR Siriqueijo]

sa

[CeltiberoCaesar]

Originally posted by tHeveltes:

Hi again,

Again to report what appears to be a bug.

When one stays or strolls close from a harbour-city (e.g. Ribe) one gets attack apparently from nowhere by enemies who arrive at the port.

It seems that there is a "perimeter" in the field around the harbour where when one is the enemy can "jump" on his target. Hence the feeling to get attacked "from nowhere".

If you go close to any enemy town, any jarl can spawn from the inside. Make sense, doesn't it?