Help! I can't login this game

[Artificial Joy]

"Error:you can't login at the moment.Try again later."
how to fix it?

[Unusualsoft]

Most of the time restarting steam is enough to fix this. If it doesn't help, try to restart your computer and your router. Let me know if it helps.

[Gordo Selassie]

weird, i have the same problem, i tried all of the fix that are here but none of them worked, my name in ball3d is GordoGG

[Hasbi]

Exactly the same thing happens to me, I already tried all the steps you detailed

[Unusualsoft]

I will contact Steam today to ask for solution.

[Unusualsoft]

I have contacted Steam. I have the same problem when I login to Steam Developer Tools when I am making the update of the game. Then I just need to restart Steam.

Is there any chance that someone is using your Steam on other PC or that you are login to any other website or app using the Steam login?

Have you been able to login at least once to Ball 3D?

Do you have any login problems in other multiplayer steam games?

[Gordo Selassie]

Well, no one is using my steam, i don't usually log in website using the steam login, everything was fine until yesterday that error happened. Any games i can play with no problem at all. Srry for replying late, i had class a few hours ago.

[Hasbi]

I continue with the error.

Summary:
-This is the only game in which I have errors.
-Restart the pc and internet.
-Reinstall the game.
-Another person from his pc was able to log into the Ball3D with my account.
-I have the modem ports open.
-I tried to enter from my pc with another steam account and I could not log into the game either.

Hope we can solve it soon.
Thanks for the reply

[Unusualsoft]

The problem may be in firewall. Check if the ball3d.com domain is not blocked. Also try to open www.ball3d.com website and also try to ping ball3d.com, let me know if the ping went OK or not.

[Gordo Selassie]

www.ball3d.com website is blocked from my web browser, im using mozilla firefox.

[Unusualsoft]

Try to open the CMD.exe and write: ping ball3d.com

If it's blocked it means you probably blocked ball3d.com in your firewall/antivirus by accident.

[Hasbi]

I have the windows firewall disabled. When pinging, all packets are lost. I can't access the website either.

[Unusualsoft]

Try to ping this ip 176.31.122.78

Do you have any antivirus or malware protection tool, anything like this?

[Hasbi]

I can't access that IP either. Do not use any antivirus or malware. I have already tried it from 2 different computers and from my cell phone. None of it works . A week ago I could login without problems.

[Gordo Selassie]

Same problem.
:p

[Unusualsoft]

One of Ball 3D admins had this problem and the answer was to reset his firewall (Windows Defender).

Here you have methods how to reset your firewall, try it:

https://www.digitalcitizen.life/restore-windows-firewall-defaults

Restart your computer after this.