Alt Tab causing Crashing

[ScrubDaddy]

So I've tried to find anything I can about this online but unfortunately information is extremely limited. I've had a problem separately and unrelated now for a while where my computer randomly alt tabs while playing games. Normally I just ignore it. However Brotherhood seems to crash and be unable to reopen if I alt tab out of the game. Does anyone have any information or know how to fix the Alt Tab crash??

[Synce00]

same

[Ubi-Keo]

Hi ScrubDaddy & Synce00,

Apologies for the late response. I'm also sorry to hear that your game crashes after ALT Tabbing out of the game.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists can you please confirm your PC specifications.

[ScrubDaddy]

Originally posted by Ubi-Keo:

Hi ScrubDaddy & Synce00,

Apologies for the late response. I'm also sorry to hear that your game crashes after ALT Tabbing out of the game.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists can you please confirm your PC specifications.

So I actually did not see this till now. However I wanted to say I wasn't able to fix it through conventional means. Coincidentally adware had been installed on my computer under the radar. I was unable to remove the adware and had to do a hard reset of the C Drive. When I came back on a fresh drive it had somehow solved the problem. So it must have been a conflict or potentially related to the adware itself.

[Ubi-Galaxy]

Originally posted by ScrubDaddy:

Originally posted by Ubi-Keo:

Hi ScrubDaddy & Synce00,

Apologies for the late response. I'm also sorry to hear that your game crashes after ALT Tabbing out of the game.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists can you please confirm your PC specifications.

So I actually did not see this till now. However I wanted to say I wasn't able to fix it through conventional means. Coincidentally adware had been installed on my computer under the radar. I was unable to remove the adware and had to do a hard reset of the C Drive. When I came back on a fresh drive it had somehow solved the problem. So it must have been a conflict or potentially related to the adware itself.

Hello there and thank you for the information. I'm glad you were able to resolve the issue.

Should you need further support in the future, feel free to get back in touch. Thank you.